My phone is coming is more like a device in Explorer

I used to be able to plug my phone (iPhone 5 s) into the computer via USB, and it show up as a device on my computer, so I could copy my pictures on my computer. All of a sudden he is no longer present. I know that the device driver has to work, because the phone open iTunes, and it synchronizes on the phone. However, the phone does not appear in the list of files. Someone know if there is a particular problem on this point, or is this just me? I really want to download my photos! How can I get the computer to recognize the phone again as a device with files to download?

My computer running Windows 7, and the phone is on IOS 10.0.2

Post proposed by the facilitator for the appropriate forum placed

It is more of a problem to Apple to a Windows problem.

Also, I have an iPhone running iOS 10.0.2 5s and recently began to experience the same change in behavior.

Just as you describe, my iPhone is detected by iTunes - it syncs - but not by Windows (devices and printers shows that the pilot Apple Mobile Device and not the iPhone) and therefore you can not access the files (photos and videos) on the iPhone from Windows.

The usual answer from Apple is to completely uninstall and reinstall all of the iTunes software.  If you want to try it, see https://support.apple.com/en-us/HT204275

My experience, however, is that through all that may - or may not - help.  And even if it does not help, the problem quickly.

Without any conclusive evidence, my guess is that Apple made some either IOS 10 change or in the Apple drivers installed with iTunes 12.5 causing lack of detection.

I discovered, however, that if you unlock the iPhone before connect you to the computer, the iPhone is always recognized correctly.  That didn't used to be necessary, but as a workaround, it's pretty easy to do.  Maybe update to iOS 10.1 will fix things, but there's some reason - that I don't remember at the moment - why I decided not to do this immediately.

Tags: Windows

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