My photosmart 6510 I have

My photosmart 6510 is connected by USB. It was also connected wireless network but now although it always shows the router that it cannot connect to the server. I use Windows xp

Hello

The first thing I would do is follow step 6 in this document to set a static IP address: http://support.hp.com/us-en/document/c02817031
When it askes for the DNS information, enter in Google DNS. Preferred DNS = DNS Alt = 8.8.4.4 8.8.8.8

Tags: HP Printers

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    I don't see you mention the presence of 'BLACK'.


    If there was no black printing, then I would say you call the HP Technical Support for assistance.

    If you are in the United States, the toll free # is 1-800-474-6836 .

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    Jabzi

    Help the community by marking this post.
    Your question has been answered? Mark it as a accepted Solution!
    See a great post? Give it a Bravo!
    I work for HP

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    -HELP or it goes back to the store.  I need this to work...

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    refer to this post...

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    Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

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