HP ENVY 5660: Connected printer & print desktop PC and tablet. Print & Scan doctor says he is not and cannot be.

Similar Questions

• 4630 States install is complete, print/scanning doctor says otherwise. prints/copies but no scan option

  Bought new 4630 to replace 5610, given that several errors occurred for reasons any.  I followed the instructions and thought this would be a quick installation, as with other printers.  It will print and copy, but no scan option.  (Did not fax yet.)  I installed Windows 7.  Had similar problems with 5610 as well as other errors, then I would try a printer wireless of thought.

  * When I installed the software, it says that it's over.  However, when I use the print and Scan doctor, select my printer, it says that "the comprehensive software solution for your product is not installed on this computer.  I tried to install it using the button 'Install software' that is displayed, as well as the CD.  Neither solved the problem... after uninstall/install/reboot several times.

  * When you try to connect to the computer, I received the error "the printer could not be installed on the network."  (Did not work with wireless or USB.)  However, the printer displays Print and the doctor Scan and the computer recognizes when trying to download the software.  What is the problem?

  * I have read in the HP Support to go to the HP folder, click 4630, then under Advanced Options, click Manage scanning to the computer.  Options analysis is not displayed under 4630.  Is it because of installation problems?

  I spent hours trying to solve this problem, specifically the scan function.  After having spent all that time by reading the forums and the Googling, thought that just after my own.  Getting very frustrated considering this usually takes only a few minutes.  Any help would be greatly appreciated!  Thank you!

  Hi BettyWNY,

  Thanks for your replies, sorry it still is not yet installed.

  I would recommend the following:

  1. Uninstall the software. Uninstalling the printer software.
  2. Clean boot the computer. How to perform a boot in Windows.
  3. Re-install using the printer HP install wizard for Windows.
  4. Try this program Microsoft Fix It. diagnose and automatically fix the problems of the printer and printing.
  5. Run the HP print and Scan Doctor, to check that everything works.

  Hope this works for you and have a nice day!

• Problem of scanning even after the use of HP print & scan doctor

  Hello

  I have printer HP Deskjet 2050 J510 which gives me an error message "scanner communication cannot be established. I had visited the HP support portal & downloaded HP print & scan doctor. After you run this tool, it is said that it cannot solve the problem. It detects the first two steps of pilot (or can be) Manager & pilot agreed. But in the third stage it gets stuck to the top (win scanning can be, even after the restaring the computer). I use 32-bit windows.

  It seems that HP can't valer'evne fix bugs in its own products. It's pathetic.

  A real quick help will be appreciated...

  Hi alb7039,

  Follow the steps below to update the software to the latest version.

  First step: clear temp directory

  1. tap folder in the race or search programs and files of field

  2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

  3. proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-79309-1&CC=US&DLC=en&LC=en&os=4063&Product=3635399&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know what you find?

• OfficeJet 6500 e709a, win 8, Print & Scan Doctor indicates the lack of scanning software HP Twain

  Updated to Win 8 64 on toshiba laptop, all updates installed, deleted all the old software HP (4 times now with the L4 uninstall util, ccc, in Temp% 7% * of all downloads on system file.)  still no connection to scan.  Printer works fine.  When I try to scan, I get "cannot scan because another program or computer using the HP Imaging device in network. Try again later.   The rest of my network is shut down, leaving only the laptop, the router and the printer/scanner.  Ran print HP & Scan doctor... get extended info error 4, [(2, 7, 80040007), (0, 0, 0)(, 3, 7, 0)]

  Scanner has worked without problem in Win 7 Home Premium on the same system.  This one is only about 1-1/2 years... seems HP wants to buy me a new printer.   (Note: also have a model economy HP 2050... which prints and scans without any problem to win 8)

  Now 2 days later, adding to post.  Completely removed all the system HP printer software, rubbed %temp%, rubbed registry, 3 times more.  Always get error Scanner 8 [(1, 0,-2147024770)]

  Scanner works with Windows Fax & Scan, Scanner works fine on 2 Windows 7 machines using OJ6500vE709_Full_14.exe software, troubleshoot-performed Netgear WNDR3400v2 router configured the Norton 360 Firewall to accept hpqkygrp.exe, hpqste08.exe hpqtra08.exe by HP Document CB022-90014 supplied with the printer.  hpqscnvw.exe & hpqthb08.exe are on the document are not present in C:\program HP imaging\bin. Checked ports used by the printer/scanner for the open State.  Ran Print & Scan Doctor - led Twain error every time.

  Install by using the results of the network USB vice in the same question.

  Microsoft, Norton and HP offer no solutions in the forums, or with technical support.  It is a home network, 3 computers, 1 printer, 1 router.  The printer is the cable to the port on the router.

  It seems that the installation package OJ_AIO_6500vE709_Full_Win_WW_140_408.exe missing something, since the old version worked fine in Win 8 until it has been updated to the new version.

  We did some research on this problem and it is caused by a file being in the wrong directory when the installation is done.

  That's why scanning works programs MSPaint or Windows scanning and Fax but not HPs Scan App.

  The indications are very simple and are as follows

  1. Find the folder where 7zip extracted your web pack (the directory starts with 7Z)
  2. In this folder, navigate to the drivers\scanner\x32\ folder.
  3. Copy the HPWTIOP4. DLL from that folder to the Program Files (x 86) \HP\DigitalImaging\Bin folder

  I hope this helps.

  Good luck

• Envy 5660: Extra printer driver

  Just got a HP Envy 5660 as gift and upward together using automatic configuration found at 123.hp.com. My computer was originally a configured device, series HP Envy 5660 (network).
  Today, there is a second device, HPCE5020 (HP Envy 5660 series).

  The HP Envy 5660 is set as the default device, it shows as not connected

  The HPCE5020 shows as being connected.

  The printer doesn't seem to work now the modernizations. I had several documents go to the queue printing HP Enby 5660 and disappear.

  What is going on?

  Hi cwburfle ,

  The best way to see software packages would be by launching the installer, select custom. This will give a list of everything that needs to install and what has not.

  Thank you!

• Printers HP Envy 5660: default printer of ink settinga

  I've just set up a new printer HP Envy 5660.  The default ink setting is color.  I want the setting of default to be black ink.  How do I do that?

  Hello @f_z , welcome to the forums.

  I saw your question about wanting to change your setting to print in color, print in black. You must select the option to print in black ink only in the driver of the printer itself.

  Visit this link to help you the title of 'Change the default for all print jobs print settings':

  Changing the settings to print in Windows 7

  I hope that helps!

  Happy Monday

• HP Envy 5660: HP Envy 5660 wants to save to PDF and print

  I have a brand new HP Envy 5660 and when I go to print a file from the internet the file 'Save' in pdf instead of a "print" button appears.

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP Envy 5660: update printer

  I bought a HP Envy 5660 printer. After installation and setting up of an email etc., I realized that it did not support my camera memory stick.  I returned the printer and bought a different mode, e 6520 HP all-in-one.  I uninstalled the 5660 envy.

  I always continues to receive a message from microsoft update, and of course if I do, it fails. I am not tech savvy so I need easy instructions.  How can I stop getting messages to update?  I would like tio get to my 6520 new but not the envy of 5660. I would like ideas, that someone has. Remember that I am not tech savvy.

  I want to take the time to thank all of you here to try to help me solve my problem. I had done the uninstall, etc and still could not get rid of the update message.  somehow or other, today, I was doing other updates of windows and started perusing the menu troubleshooting.  I found a link saying: "I get messages from update for the items that I already uninstalled.    clicking the link for the updates you choose one you do not envy, then right-click, and then click Hide update, then click OK. It worked to get rid of the update message.  Maybe help someone else out there.

  Thanks again for all of your responses.

• HP Envy 4502: Wireless printing/scanning issues

  Hello

  I brought a new printer two weeks ago, it is a HP Envy 4502. It works very well and I have no real problem. I set up and connected to my wireless router to be able to print and scan wireless.

  There is a slight problem, when I turned on my printer it connects but when I try to print or scan, that he says that he can not connected, but on my printer there is a blue light to show that it is connected to the network. When this happens, I keep looking for networks again, re - connect to our, and then type the password and then when I go to scan or print it works fine. But I have to keep doing this. I put it up to our router and it connects very well... but it won't scan or print... I have to re - enter our password to get the printer to print or scan.

  Any guys help?

  Hello @Diana90!

  Thanks for getting back to me so fast!

  With the additional information that you have provided I'm sure I know what the problem is.

  Your printer is not like your computer, in the sense that it will not re - connect to your network automatically once it has lost connection. The printer technology isn't quite as sophisticated. The printer will be held right on the wireless settings that you entered and assume that it is still connected. If you disable the router off, the printer is always kept on the parameters he used before. He will not ask a new IP address once the router is switched on again.

  I hope that all makes sense.

  The good news is, you can solve the problem by simply turning off your printer front to turn off the router, and give then the router all the time needed for a start back up when you turn it on, before you turn on the printer.

  Hope this helps!

  Thanks again for posting!

  

• Brother MFC-J615W prints & scans through wireless computer, but not the printer itself, error tw006 comes up, how to fix this?

  I tried for several days to get my Brother MFC-J615W do wireless...  I am able to print and scan from the computer but not scan from the device MFC-J615W

  I have:
  Brother MFC-J615W all-in-One
  Windows 7 Home Premium 64-bit
  McAfee Security Center
  Cisco Linksys e2000 router wireless
  I have installed:
  Full driver & software package of brothers website
  ScanSoft Paperport 11SE (scanning software) from the CD provided with the MFC-J615W...
  I tried to scan to Paperport and Control Center 3, but I get the following on my computer when I push the scan button on my printer itself unit...
  Control Center 3-2 errors:
  "Unable to connect to the device.  -If the device is OFF, turn on the device. -Check the I / F cable connection between the device and your computer.  -If the device works on the other post, wait until the task is completed. [TW006]
  "Unable to scan.  Please try to scan the image, once again, if the error occurs again, please reboot your computer and then try to start a new search.  (CC-205-03031f04) "
  PaperPort error: "No Scanner" the default parser is not attached.  Please attach your default scanner or click on the "Select" button to choose another scanner.
  _____________________________
  I can't do anything else in the Control Center 3 but I tried to select the scanner itself in Paperport, which is ' TWAIN: TW - Brother MFC - J615W LAN' a when I hit the scan on the printer, it defines one then the same scan by default to "WIA" error comes again.  Moreover, there is also a ' WIA: Brother MFC - J615W LAN' option in available in Paperport scanners.  The WIA option does not work when I scan in paperport, TWAIN but makes...
  _________________________________________
  I first tried to install the drivers from the CD, but it does work very well so I uninstalled and did a system restore to before that I installed everything...
  Can someone help me?
  Thank you...
  Jesse

  Hello

  1. you receive the error message only when you scan directly from the Brother MFC-J615W printer?

  2. are you able to scan or print from the computer to which the printer is connected?

  If the problem occurs only when you try directly scan at the printer, then I would suggest that you contact the support of brother about the question.

  http://www.brother-USA.com/support/

• HP Deskjet 1010: HP Deskjet 1010 incomplete printing - best example - on Print & Scan Doctor

  On the test page for the doctor of printing & scanning HP, the text at the top is not readable, it's so light (a turquoise? color). Below the color test of the band on this page, on the edge of the test of the line, the lines are very light (light turquooise?) at the edge of the left and right margin.  (I'm not surré is something else isn't visible which should be.)  For print-out page alignment, all lines except two (series D and series I) are not printed as well as printed sheet is completely unnecessary to complete the answer to the question sheet.

  I had used (same model HP Deskjet 1010) until he developed the problem described above. Thinking it was a printer problem, I replaced the existing printer with a brand new HP Deskjet 1010 (same model), I bought for a long time as a backup replacement printer.  I found out even with the new printer, I had the same problem as the previous printer.

  (I also have a HP PSC that prints very well without any problem).

  Welcome @casey-CA,

  Thanks to their participation in Forums of HP! I see by your post that the black does not print correctly. Please provide detailed information of all that. I will definitely do my best to help you.

  Do you use the same cartridges for the printer on the other?

  I would try the steps listed in this document, they should help to solve this problem: the problems of quality Print to the HP Deskjet 1010 and series printer Deskjet Ink Advantage 1010

  If you are still having the same problem of printing print Diagnostics page then it would be a hardware problem and not software related. Let me know the results.
   
  Feel free to click on the button 'Accept as Solution' and the 'Thumbs Up' for my help. Please let me know the results and if there is anything else I can help you. Thank you!

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• have printer hp c309, says driver is not found, install disc stops to prepare the system to install, system can't find D:\setup\...\set\hp3prl40.exe...

  Convenience store said that no drivers are

  HP installation disk does not work (stops at the second step, called preparation for installation system)

  but the printer is recognized properly on the wireless network

  only, I don't get the option of making it the default printer

  system says driver not found WSD

  This printer works fine on my computer compaq laptop

  I can't make it work on my new toshiba

  the two win7

  Clean boot the PC http://support.microsoft.com/kb/929135

  Then install from the cd HP

  PS Troubleshooting will not help in these circumstances, other that provide the answer obvious re no driver

• Bought the Wireless Desktop 800 and cannot operate

  I just bought the Microsoft Wireless Desktop 800 and he says it configures correctly on several computers, but the mouse or the keyboard started working. I have the batteries in, the switch lights up on the mouse, and I connected the mini USB. Drivers say that they install and I ran fixit application and it found no solutions because it does not even detect a problem initially. Method 2 I can't find the driver that my product is not listed. I am running Windows 7 on all my computers.

  Seriously considering to take back and past for one product other than microsoft.

  reub77

  Hi reub77,

  I see that you are referring to the steps I have provided in the link below
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/d2550ea0-4631-49f9-8A7C-8cb60132c594

  Wireless Desktop 800 is compatible with Windows 7, click here to check out the link

  Method 1: You can see the steps mentioned in the article below, which deals with a similar question

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  Method 2: If the device does not work on multiple computers, you can replace

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  How to replace hardware or lost, broken, or missing Microsoft software

  http://support.Microsoft.com/kb/326246/en-GB

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Unable to connect to the Windows store and cannot change the account back to Microsoft Account

  Original title: question of Windows 8

  Hello world

  I almost broke my laptop trying to solve the problem of connection app win8. I have portable branch one month before, it was all alrigh except one extremely annoying thing. I could not use win 8 apps, I couldn't go to 8.1, could not use weather and etc. After that I tried almost everything I decided to cool off. Wow. Initially working store, however it asked me to upgrade upgrade windows essential stuff and so I did. And now again the same problem - unable to connect to store, can't change user of windows one...  It's just loading forever, absolutely all applications...

  (1) Changed to the local user - can't change it back.

  wsreset 2) used several times

  (3) firewall off and both Windows defender

  Future prospects for the answer.

  Hi there.)

  Problem is solved. BTW, it seems that these questions are simply copied and pasted. What a shame.

  (1) it is quite indifferent to me.

  (2) wireless, which is irrelevant as well

  (3) No, as I wrote in the first post - they are all off

  (4) failed to connect

  (5) I wrote in the first post that, after updates, was not able to do something with win8 apps

  Right, the thing was in one of the updates. I second refresh and created restore point. Updates that had to get 8.1 (which are the firewall or something like that), after all, created second restore point and downloaded the rest 80 + and here again the same story - cannot connect. This is a problem, your updates - lol. So I restored and the second point and kept without updates, finally, this updates past the list and some of them will update automatically, however I was not lost access to the victory store and now I have 8.1

  It's so funny to see how thousands of users still cannot access win store due to the error of the software engineer.

  Best wishes

  If all goes well, it will help those who are looking for a solution.