My screen goes black all in use

My screen goes black, as if sleep but I can't react. Have to close and restart. Have checked the power settings and all seems well.

I guess that you tried to shake the mouse and keys for you ensure that it is not a screen blanker.  If this isn't the case, it could be to power of 1) your screen goes out, 2) your computer video card has a problem, 3) that you have a virus or other malware.  If your monitor is longer than 2-3 years, I guess (1).  If it is not the monitor, I would like to start safe mode and do a system scan with antivirus program complete.    Note that some viruses can hide from your normal antivirus program, so you really need to scan mode without failure.  To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode.  Then run a complete system scan.

If you don't find anything, I take it to a service technician and have it checked.

I hope this helps.  Good luck.

Tags: Windows

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