my screen goes black, but the computer remains on... just before it turns black it made a thud

I have windows xp. I got a virus... it has to be cleaned... once I came back... I starts it up... everything is fine... then 2 to 3 minutes more later when I try to connect to internet explore the computer noise is loud and the screen goes black. I have to turn it back on by pressing the set button = re... then it starts again.

Hello

This only happens when you attempt to use internet explore?

Step 1: Check if the problem persists in the clean boot state.
Reference: http://support.microsoft.com/kb/310353

Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
Reference: http://support.microsoft.com/kb/308427

I hope this helps.

Tags: Windows

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