my screen is black on vista won't reboot in safe mode or in any other way

Similar Questions

• How to fix error with vista service pack 1 - cannot reboot in safe mode or regular

  tried to download vista sp1 - cannot start in safe mode or regular - enabled more than an hour to download - black screen-a chosen start normally - tried to start - at least 35 min. with the screen - in the suite! oxco1a001d! 28802/95712-{Registry\machine\components\DeriveData} - then tried to start in safe mode - says something was wrong - ran progran details - leaving - help, please4

  Hello

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  and read this:

  This article explains how to troubleshoot problems when you install a service pack for Windows Vista or Windows Server 2008.

  http://support.Microsoft.com/kb/947366

  Use this forum link for all questions related to Windows Vista SP1, Windows Vista SP2 and Windows Server 2008 SP2 below.

  http://social.technet.Microsoft.com/forums/en/itprovistasp/threads

  or repost in the Windows Update forum link below

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• Laptop won't start in safe mode. No sound in SafeMode.

  in my laptop suddenly virus enter so my pc is unable to start as usual so just now I he started as a safe mode and I'm not able to get all the sounds with any video that any body can help me for this problem

  Moved from feedback

  Original title: sound off to play

  Hello

  Audio does not work in Mode without failure.

  And you fail to tell us what is your operating system.

  Follow this information.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  See you soon.

• Why my VAIO VGN-FZ31S with Windows 7/Vista will only open in safe mode?

  I've been having a lot of trouble recently and think that it was caused by a virus.  However my Vaio only now starts in safe mode, and I have warnings that firewall is not on, and Microsoft Security databases are not executed.  However, I can't download MSE on the web, because I get an error message telling me that I can't download it because I am in safe mode.  Similarly, I get the same messge when trying to do other operations.  How can I get the computer opens in normal mode?

  Thanks for any help.

  sturrdave

  Hello

  Two suggestions for you.

  Malware to disable your firewall and your safety programs.

  Scan of Malware in Safe Mode with network.

  http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap the F8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  Once in Safe Mode with network, download and run RKill.

  RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

  http://www.bleepingcomputer.com/download/rkill/

  Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And also scan with the free version of SUPERAntiSpyware

  http://www.SUPERAntiSpyware.com/download.html

  SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

  SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  THS is a very good program to scan your system to remove adware, etc.:

  http://www.bleepingcomputer.com/download/adwcleaner/

  AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And just to be sure, nothing is lurking in the background:

  'TDSSKiller Rootkit Removal Utility download for free'

  http://USA.Kaspersky.com/downloads/TDSSKiller

  _____________________________________________

  Here's how you normally get out of fashion without failure:

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu, type in msconfig
  4. Then press enter on your keyboard.
  5. The System Configuration utility opens
  6. Make sure that Start Selection is set for Normal start.
  7. Click the Startup tab.
  8. Make sure you start is not checked
  9. Press the apply button and then press the OK button.
  10. Click the restart button to restart your computer.

  See you soon.

• When we turn the or after mode 'sleep' my motherboard will load but then nothing else... White screen. If I reboot and select Safe mode it loads. If I reboot in safe mode then everything works. Windows loads, everything works.

  When I turn on my PC or after mode 'sleep' my motherboard will load but then nothing else... White screen.  If I reboot and select Safe mode it loads. If I reboot in safe mode then everything works. Windows loads, everything works.

  I have this pc for 3 years.  My system was full of unused and unwanted programs, so I rebooted to Vista, deletted all my old files that Vista had moved into the "old." This is when I started having this disorder.

  (I made this process more yet to see if it would help with no luck)

  My first thoughts were video driver... downloaded the new drivers 3 times.  scanned all the other drivers for updates ect. nothing seems to help...

  Anyone have any ideas?

  Thank you

  Dave

  I have

  I was able to download these files.  Rthl64.sys point - one component of your network cable in pictures device driver memory.  Interestingly, the dates of the 2006 pilot (Rtlh64.sys my Sep 26 07:20:23 2006 (45190CF7)), so it's most likely your problem.  Follow these steps:

  -Download a new copy of the software/drivers on the website of Realtek here: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=7&PFid=10&Level=3&Conn=2

  -Uninstall the current software/drivers on your system

  -Install the newly downloaded drivers

  -Monitor for more BSOD

  Here is a summary of the BSOD:

  BSOD BUGCHECK SUMMARY

  By: 6002.18267.amd64fre.vistasp2_gdr.100608 - 0458
  The debugging session: 16:23:07.947 Sun 31 Oct 2010 (UTC - 05:00)
  System Uptime: 0 days 13:18:38.380
  WARNING: Unable to verify timestamp for Rtlh64.sys
  ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
  Probably caused by: Rtlh64.sys
  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
  BUGCHECK_STR: 0X9F
  Nom_processus: System
  Code 0000009F error checking
  Fffffa80 00000000 00000003' arguments'03de3a30 fffffa80 '05bf1050 fffffa80' 072dc010
  ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  By: 6002.18267.amd64fre.vistasp2_gdr.100608 - 0458
  The debugging session: 22:49:49.007 sat 30 Oct 2010 (UTC - 05:00)
  System Uptime: 0 days 5:12:31.440
  WARNING: Unable to verify timestamp for Rtlh64.sys
  ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
  Probably caused by: Rtlh64.sys
  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
  BUGCHECK_STR: 0X9F
  Nom_processus: System
  Code 0000009F error checking
  Fffffa80 00000000 00000003' arguments'03def060 fffffa80 '05bdf050 fffffa80' 04aeb2d0
  ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  By: 6001.18000.amd64fre.longhorn_rtm.080118 - 1840
  The debugging session: 21:48:58.144 Wed Oct 27 2010 (UTC - 05:00)
  System Uptime: 0 days 9:49:32.487
  WARNING: Unable to verify timestamp for Rtlh64.sys
  ERROR: Module load completed but symbols can be loaded for Rtlh64.sys
  Probably caused by: Rtlh64.sys
  DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
  BUGCHECK_STR: 0X9F
  Nom_processus: System
  Code 0000009F error checking
  Fffffa80 00000000 00000003' arguments'03a1ca30 fffffa80 '05-99050 fffffa80' 039c8c60
  ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

  -John ( http://www.carrona.org/index.html )

• I try to install vista on a computer running xp. XP does not even recognize the vista disc is in the drive. XP recognizes any other drive that I use and the vista drive is recognized on other computers, that I put it in it's not a prob with the disk or cd

  I try to install vista on a computer running xp. XP does not even recognize the vista disc is in the drive. XP recognizes any other drive that I use and the vista drive is recognized on other computers, that I put it in it's not a prob with the disk or cd rom

  The Vista installation disc is a DVD. Apparently, you don't have a DVD player. You would need to purchase/install a DVD-ROM or DVD - RW to install Vista. Are you sure that your hardware supports Vista before doing this?

  http://www.Microsoft.com/Windows/Windows-Vista/get/system-requirements.aspx
  Even if a minimum of 1 GB, the requirements in the real world Vista requires a minimum of 2 GB of RAM to run without problem. You will also need Vista drivers for all your hardware.

  http://www.Microsoft.com/Windows/Windows-Vista/get/Upgrade-Advisor.aspx MS - MVP - Elephant Boy computers - don't panic!

• Firefox 4 beta 9 has black areas on the screen, for example when click on in the black towers search box - can operate in safe mode - tried uninstall/reinstall

  Open Firefox and a completely black screen except the border
  Closed and reopened firefox has brought to the high home page but when you click in the input field as a search engine, it turns black and then everywhere where clicked black sections appeared.
  Tried uninstalling and reinstalling clean, but same problem.
  Firefox works in safe mode.

  In Firefox 4 questions Troubleshoot Firefox in Safe Mode disables extensions and disables hardware acceleration.

  Turn off hardware acceleration:

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  Update driver video display to the latest version.

• login screen for vista windows frozen even in safe mode

  Professional Vista has locked up on the splash screen. It starts in safe mode, but it still hangs at the same screen. Can anyone advise how to get into the computer for me to roll back settings?

  Hello

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

• Toshiba Windows Vista operating system to start, Safe Mode doesn't work anymore. How to save the personal data of the computer that won't start.

  I have a Toshiba laptop with windows vista: the OS home.

  Recently, the operating system wouldn't start up, there will always be on the page of the logo 'miscrososft society '.

  I tried F8 to start safe mode, safe mode started but will load some files and stay on this page forever.

  I tried to run the system repair, the report is as follows:

  Signature of the problem:

  Event name: Startup Repair V2

  Signature of the problem 01: breakdown car

  Signature of the problem 02: 6.0.6001.18000.6.0.6001.18000

  03:6 problem signature

  Signature of the 04:851981 problem

  Signature of the problem 05: corrupt and registry

  Signature of the problem 06: corrupt and registry

  Signature of the 07:1016 problem

  Signature problem 08:3

  Signature of the problem 09: Rollback register

  Signature of the problem 10:0

  Signature of the 11 problem: 6.0.6001.2.1.0.256.1

  Signature of the 12:1033 problem

  I tried to use system restore, but he says he has not found a moment of restoration which is good.

  The main concern right now for me is to get my personal data and files on the computer.  I still have another computer to use, so I'm not so worried about starting the computer.  I want to find a way to the first backup of my personal data and files from the computer to external devices, then try to repair the computer.

  Thank you.

  Hi DreamMeng,

  You can try to use third party software to back up data and check.

  You can use your favorite search engine to navigate on the third-party data backup software and that the software allows to save data.

  Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  You can also make contact with the Local Techshop for assistance to the protection of the data.

• Blue screen. Windows does not start. Even on Safe Mode!

  When I turned on my laptop the windows logo and everything is in place. But then comes the black screen and ask the options to start windows normally, start in safe mode, ect. I chose to start normally, then a blue screen appears which says that the computer has shut down to prevent damage. He said that I had to disable all anitivirus and other things that I don't have to read. I tried every other selection as start in safe mode, start in safe mode with command prompt, in the other options, I get the same blue screen. I really need to get this problem fixed. I have no CD of installition XP, I have no CD of restoration, I have nothing to work with, so I just need to know a way around it.

  There is no magical way around that without any installation disc. Most laptops come with a picture of factory restore on a special partition on the hard drive. The factory restore process is normally called by pressing a key of function (such as F11) to start the computer. There will be a message as to what function key press the screen when you start your computer. You can also consult the manual of your computer or the computer mftr.'s site, or contact technical support to learn how to restore your computer if you plant from each computer mftr. He does it differently - sometimes even between models.

  These machines also generally have a utility to create physical recovery disks in case the hard drive needs to be replaced or the factory restore image is somewhat damaged. If you have not created the recovery image recovery physical and damaged disks, contact technical support of computer mftr. to order a set of recovery disks. It is normally very expensive, around $20-25.

  Before you try to restore the computer, you must determine if the material is good. You can test yourself:

  http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

  A good troubleshooting step is to start with a Linux Live CD. I like Knoppix, but there are others. This has two advantages: 1) if the system works, you can back up all the data that missed your last backup; and (2) with the machine running Linux allows to determine whether the problems are caused by software or hardware. If the machine is unbearably slow and/or Linux cannot run correctly, you know that the hardware is at fault. If the machine behaves perfectly under Linux, you know that the software (Windows) is at fault.

  If the equipment is faulty, if you replace it or not depends of which component is bad and the age of the machine.

  If the material is good (maybe Windows has been severely infected with a virus/malware and that's why he no longer starts for example), then perform a restore if you plant using any method has been provided by the computer laptop mftr.

  If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).
  MS - MVP - Elephant Boy computers - don't panic!

• closed system of blue screen, reads 'dumping of files to the disc' then turned try to reboot in safe mode

  using the net 3 times, my pc has missed a bule screen before starting a backup file. After that, the system will reboot in SafeMode it apears to have no reason for the problem or any other system problems. had no idea. you?

  Hello baby Chelley.

  Thanks for posting in the Microsoft Answers forum! Your question is still there while inSafe Mode? If so, you try to run a SFC scan for troubleshooting the corrupted system files on your PC.

  To perform a scan of the SFC, follow the steps on the following link: How to use the tool File Checker system to troubleshoot missing or corrupted system files on Windows Vista or Windows 7

  Your computer may also be infected and needs to be cleaned in order to work properly. I suggest that you try the steps listed in the related post below with your question:

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/f26f7291-d646-4870-864e-a31976df0011

  You can also try a clean boot troubleshooting method to see if it helps you solve your problem.

  Please let me know if this helps J

  Adam
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Vista Premium still starts in safe mode

  Last week my sons friends close their pc. Since then, the pc starts only in safe mode. I have tried the restore system I.E. usual stuff, disturbances of cd and so on. Is it possible that a setting has been changed? If this is not the case, is there anything else we can try?

  Thank you very much

  Keith

  http://www.bleepingcomputer.com/tutorials/tutorial61.html

  Above link has info to enter SM

  Table of contents > Vista

  Alterations of ther reading I've included for you out of SM

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu () typemsconfig and press enter on your keyboard.
  4. The System Configuration utility will open and you will see a screen similar to the one below.

     
     Figure 8. Vista System Configuration utility

     Click the Startup tab.

  5. You will now be on the screen start as shown below options.

     
     Figure 9. Tab of Vista startup in the System Configuration utility

     UNCHECK the box labeled Start secure

  6. Press the apply button and then press the OK button.
  7. Now, you will see a prompt stating that you must restart the computer to apply the change.

     
     Figure 10. Reboot prompt

     Click the restart button to restart your computer.

  See you soon.

  Mick Murphy - Microsoft partner

• computer stuck on screen-light windows mobile bars but is not anywhere - safe mode feezes when loading drivers-system restore did not work

  Dell ionsipion 1525-VISTA OS - computer when asking to start the normallyor launch startup repair... .errors will not fix, go to the windows... page only the microsoft corporation and bar shows - lights on the bars are moving.  If I hit f8 and try to start in safe mode-sfe mode freezes while it loads the drivers - if I try the system restore, it says I have a corupt file and when I run disc chk it says all files are OK but then it asks me for another disc that i have not... any ideas

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

  And it means Dell back to factory settings if you have a recovery partition on your hard drive.

  See you soon

  Mick Murphy - Microsoft partner

• Blue Screen of death - now cannot load Windows (even in safe mode)

  Laptop last night (Satellite L500-19Z;) Win 7 64 bit) crashed while playing CIV4. Had a blue screen of death. before I had the chance to read one of the error messages about the computer restarted.

  It loaded windows in SafeMode very well then and informed me that he had loaded OK the problem safe mode will be linked to some recently installed software and I should uninstall programs I had installed until it loads normally. As it was late last night I closed and thought I would sort the morning (with the benefit of hindsight it may have been a mistake...).

  Today, when the computer tries to start, it tries a startup repair; Unfortunately it does not work every time and it says "Startup Repair tried several times but still cannot determine the cause of the problem"

  I looked at the paper it produces, but it passes all of the individual tests.

  I can't access also advanced recovery options system & support, that appears in the Startup Repair dialog box as it requires that I be connected, which apparently I am not (probably the machine never got to the windows screen connection before attempting repair system). The error message reads "you must be logged to access system recovery options. If you encounter problems to connect, please contact your computer administrator for help. Please click OK to restart the computer. »

  I had a go at the start in the advanced options (safe mode, safe mode with command etc., but the result is the same).

  I also tried the repair of your computer to the screen option options advanced boot, but after the screen where it asks you to choose the language and keyboard, I get the same error of connection mentioned above.

  Is it possible to repair or even run windows based hard drive recovery (do not have the DVD of recovery with me as I'm away from home for a few weeks) without connecting to windows? I expected here, but have not yet find a way to do it.

  (there is no disc in the disc drive, no other devices connected to the laptop - I tried with power outlet and the battery and have not noticed differences)

  Thank you
  James

  Hello

  Pitty, you cannot retrieve the HEXADECIMAL code
  On this side, I think that your HD or registry is damaged and you have to reinstall the entire system

  Good luck

  Post edited by: Praepositus

• Some applications won't work in Safe Mode

  Hello world

  I had a few problems with some applications for these past few weeks, they will start only when I'm in Mode safe. It's always the same applications, which include Spotify, Atom.io and website via Safari maps.google.com. I suppose that there is something that share these apps that don't deprive them start when I start my MacBook in normal mode.

  Things I've tried:

  -Reinstalled El Capitan, to the latest version

  -HDD completely wiped and reinstalled El Capitan

  -Delivered PRAM reset

  -SMC awarded zero

  None of these actions have worked unfortunately. What could be wrong here? Is there a hardware error?

  Kind regards

  Niels

  1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

  The test works on OS X 10.7 ("Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

  Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

  2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

  There are ways to back up a computer that is not fully functional. Ask if you need advice.

  3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

  You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

  In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, so any person with the required competence can check what it does.

  You may not be able to understand the script yourself. But variations of it have been posted on this site of thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

  Another indication that the test is safe in this threadand this onecan be found, for example, where the comment in which I suggested it was recommended by one of the specialists of the communityApple, as explained here.

  However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

  4. here is a general summary of what you need to do, if you decide to go forward:

  ☞ Copy a particular line of text to the Clipboard.

  ☞ Paste into the window to another application.

  ☞ Wait for the test to run. It usually takes a few minutes.

  ☞ Stick the results, which will be copied automatically, in a response on this page.

  These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

  5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

  You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

  6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

  7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

  8. start the Terminal application integrated in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

  9. If you see an error message in the Terminal as "Syntax error" or "Event not found", enter

  exec bash

  and press return. Then paste the script again.

  10. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

  If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

  If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

  11. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

      Test started

          Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec

      The test results are on the Clipboard.

      Please close this window.

  The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

  Wait for the final message "Please close this window" appears. If you don't see it in about 15 minutes, the test probably won't be all within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something. If you close the window of the Terminal, while the test is still running, the partial results will not be saved and you have to start over.

  12. when the test is finished, or if you have stopped it because it was taking too long, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

  At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

  If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

  13. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but what're told you to do maybe not. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

  ______________________________________________________________

  Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the "Test of diagnosis" referenced), I reserve all rights except as provided in the terms of use agreement for the site of Apple support communities ("CSA"). ASC readers can copy for their personal use. The whole nor any part can be redistributed.