My system restore no longer works on my computer

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• System Restore no longer works

  I recently had problems with my computer when a "friend" told me that he could easily connect our two computers to establish a local home network. When he had finished, not only do we not have a local network, but my computer would no longer connect to the Internet. I tried to do a system restore, who had worked on several occasions without a problem. However, after going through what seemed like the normal process, at the end, he told me that the restoration of the system had not, and none of my files had been changed. He suggested that I have try again, with a different restore point. I did this several times to get the same result. Can you please help?

  Some security programs prevent changes to their file and must be configured to allow the restoration of the system work.  For example, if your computer has Norton Antivirus or Norton Internet Security, you must disable Norton product Tamper Protection before you run the system restore. See the documentation of your security program. Boulder computer Maven
  Most Microsoft Valuable Professional

• Envy of HP dv7-7332ea - System Restore does not work on windows 8

  Hey there,

  I recently bought this machine about a month ago. I used the Windows 8 System Restore feature to restore my pc to a previous state.

  However, after running it, I got a message saying: it failed and to ensure my anti virus is disabled. Accordingly, I have disabled Norton and tried again but it still does not work.

  Previously, the only problem I had with the pc was that he locked himself completely and therefore I turned off the machine that I have been unable to close.

  When I rebooted, HP Support Assistant could not run and so I uninstalled and then reinstalled from website theHP. It is now resolved. The thing is I'm a little scared that something is wrong with the machine that is the reason why I think that the system restore does not work.

  I'm a newbie on the computers here. Could you please give me some advice to diagnose if there is nothing wrong with my machine and fix the system restore?

  See you soon,.

  Damon

  Hi Damon,

  Norton is a component called 'Tamper Protection' that should be disabled before a system restore can be performed - for more details on this topic, see the following link.

  Disable self-protection.

  Kind regards

  DP - K

• System Restore does not work, once again.

  Hi, I read a topic of 2010 that has not yet been answered. I worked with a tech at Microsoft by e-mail, but when I answered: System Restore didn't work. Now it does not work yet. I had installed Returnil system safe, but I got an error msg 0 x 80004005, (third-party antivirus), so I uninstalled the program. I went through the registry and delete something with Returnil all 4 sections of the registry. Remove the common files folder that was left after uninstalling. Restarted my computer several times. I use MSE, with free versions of spywareblaster and MBAB, who are both at the request not in real time. I tried to restore to a time before I had installed Returnil first, (I installed and uninstalled 3 times in 2 days) and could not. I tried to use a snapshot to restore spywareblaster and managed to restore to the point 2 x before installing because forward the installation of point returnil has been altered. At the moment no malware has been detected and no threat of MSE. What to do next?

  Thanks in advance for any help. Liz.

  Here's my usual route to find out how to reinstall System Restore:

  If you have already run MBAM and SAS, temporarily disabled your antivirus and anti-malware applications and tried your Safe Mode system restore and you still get the restoration of the system to work, you must reinstall just your system restore.  You do not have to reinstall XP - just reinstall the system restore part.

  System Restore is a frequent target of attacks by malicious software.

  When you reinstall the system restore, all your current Restore Points will be deleted and you must restart your computer once the installation is complete.  After the reboot, a new Restore Point will be created as a new point of system control in your calendar of SR.

  If your system had a malware infection, it could be that some of the files in your old Restore Points are also infected up to wipe out the 'old' and new is often a good idea if you wonder if the old Restore Points are infected or not.

  Assuming that your XP is installed on drive C of your computer:

  As you go through the reinstallation of the RS, the resettlement will be asked to locate certain files as you go along and ask your XP installation CD.   If you do not have a genuine XP bootable installation CD, you can change the path where Setup looks for files one at a time, because they are needed.  More on that later.

  Navigate to the following folder:

  c:\Windows\Inf

  Locate and right-click the following file:

  SR.inf

  Choose Install

  If you can not see the sr.inf file, set up your system to show hidden files and show file extensions.

  Click on tools, Options, view and turn on "Show the hidden files and folders" and uncheck "Hide extensions for known file types", then you should be able to see the file c:\windows\inf\sr.inf.

  Installation can request files from the c:\windows\inf\386 folder.  It would be your installation CD bootable XP genuine if you have one and the Service Pack installed on your system must be the same as the CD that you will use.

  You don't need absolutely a CD to do the reinstall, because files must already be on your system somewhere if SR was working before.

  If you are prompted for a file, and you can't find it where I suggest in my example below (it works on my system), you need to search your hard drive and find where the files on your system.

  If the request to a file and you don't know where he is, let waiting for installation and click Start, search, and search for it
  has requested the file and find it on your system.  If SR has already worked before, the file is already on your system somewhere.

  Search finds the requested file, go back to the installation and specify the path where you found the file requested and click OK.  Installation can request several files along the way, but you can find them all.

  Here's how my system works when I reinstall SR when I pretend that I don't have a genuine XP bootable installation CD:

  When you are asked:

  SR.sys

  Point the install in c:\windows\system32\drivers

  When you are asked:

  c:\windows\system32\srclient.dll

  Point install it in c:\windows\system32

  When you are asked:

  Filelist. XML

  Point of installation at c:\windows\system32\restore (or c:\windows\ServicePackFiles\i386)

  When you are asked:

  srframe. MMF

  Point installation c:\windows\system32\dllcache (c:\windows\system32\restore)

  Once installation is complete, you will receive a message that you must restart your computer.

  Restart your computer and look at your schedule of SR.  You should have a new point system control in your calendar.

  When you get SR working again, I ran MBAM and SAS to make sure that your system is reasonably clean of malware.

  The day that you think you need to help the system restore you is not the day to discover the system restore does not work, then you need to test.

  After the reinstallation, manually create a Restore Point and test the restoration process and make sure that you are convinced that it works from one end to the other.

• Internet connection Windows xp missing device manager local of system restore won't work

  I have a toshiba 2405-s201 laptop that was running sp2, I tried to download sp3 after awhile, he stated that he could not install. now, my local internet is missing device manager is empty system restore will not work, I did a complete search of the file and he saw there. I tried to go to add/remove and said he could not be found. How can I fix it? Oh Yes by the way I am not very computer

  Hello

  You can try to arrange for a Windows XP disk that corresponds to the same edition, as it is installed on your computer. Thereafter, follow these methods & check if the problem persists.

  Reference: How to replace Microsoft or hardware, packs software service to order and replace product manuals?

  Hope the helps of information.

• All my .exe files have been removed. as well as system32\rundll32.exe... How can they be retrieved when no file opens and the system restore will not work.

  Original title:. Nothing works.

  All my .exe files have been removed. as well as system32\rundll32.exe... How can they be retrieved when no file opens and the system restore will not work. I can't install a fixit program or run anything at all.

  Safe mode?

  Looks like you have a virus/trojan/worm infection pretty good...

  Actually, even if you get executables run again - you can be (read as "will be") better off the coast of a new facility.  Wipe and install media with your product key and other serial numbers and installation for other products media you own and restore your last recognized reliable backup for your files.

• I lost the office and all programs-system restore will not work. Now, all I have is a blue screen.

  Original title: I lost the office and all programs-system restore won't work

  I don't know what happened, now all I have is a blue screen, if I click on programs it says 'empty' can not get on anything

  Hello
   
  1. what exactly happens when you try to perform the system restore? If you receive an error message then, send the same return.
  2 have you made changes on the computer before this problem?
   
  Please answer these questions and to provide more specific information on the issue. This could help us help you better.
  The following articles could be useful.
  After the Windows Logo appears or after you log in to Windows, a Windows XP computer cannot display the wallpaper, a black screen or a blue screen
  http://support.Microsoft.com/kb/318027
  When you point to "Programs" on a Windows XP-based computer, the program list does not appear, or the list of programs is empty
  http://support.Microsoft.com/kb/941248

• Helpctr.exe does not load in the Start Menu. System Restore does not work.

  Help and Support not be loading not on the Start Menu. I get a msg of error helpctr.exe is not found. I run for the file with no result. Also the system restore does not work even in safe mode. I use XP Home SP3. Any suggestions? Thank you.

  No problemo!

• My system restore does not work even in safe mode and I can't download anything.

  Original title: Hi, one day I turned on my pc. Then, I realize that system restore does not work even in safe mode. I can't download anything. And the windows installer does not work.

  There was nothing but my background, then after 2 minutes my desktop icons appeared. But no start bar. Then, I realize that system restore does not work even in safe mode. I can't download anything. And the windows installer does not work. Help! PLeeease.

  Hello

  1. have you made changes on the computer recently?

  Method 1.
  Let us firstly the sfc scan and check if there is any missing system file.
  Reference:
  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
  http://support.Microsoft.com/kb/310747

  Method 2.
  Try the methods listed in the articles below and check.

  Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP
  http://support.Microsoft.com/kb/

  Method 3.
  Re-enter the Setup engine
  a. Click Start, click Accessories and then click command prompt.
  b. at the command prompt, type the following and press ENTER after each line:

   
  MSIExec /Unregister
   
  MSIExec/regserver

  Method 4.
  If the problem persists, then create a new user profile and then copy your current users assigning to this profile. For more information, see:
  How to create and configure user accounts in Windows XP
  http://support.Microsoft.com/kb/279783

  How to copy data from a corrupted to a new profile in Windows XP user profile
  http://support.Microsoft.com/kb/811151

  How to recover damaged Windows XP user profile
  http://support.Microsoft.com/kb/555473

  I hope this helps.

• I have XP and had a virus. I removed the virus, but now the system restore will not work. I tried Safe Mode but clings to the confirm restore point selection. Help

  System Restore will not work

  Hi FriendFriend,

  1. did you of recent changes on the computer?

  2. do you have security software installed on the computer?

  3. you receive an error message when running the system restore?

  I suggest that you put the computer in a clean boot state, and then try to clean boot.

  It is possible that some third-party programs installed on the computer is causing the problem.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  If the previous step fails, then view the event logs to examine the system restore service errors.

  (a) click Start, click run, type eventvwr.msc/s in the Open box, and then press ENTER.

  (b) click on the category System .

  (c) click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services and then evaluate the event description for any indication of the cause of the problem.

  Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

  http://support.Microsoft.com/kb/302796

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

• System Restore does not work completely. Virus problem?

  When the System Restore dialog box asks me when I want to restore from I can not pass separating two to another. The instructions are to click on a date "BOLD", but most of the dates are "BOLD", (b) none of them are clickable outside today and (c) the back arrows for the previous month, while only clickable, do nothing.

  I think I have a virus or somesuch and wants to do a restore. Maybe the virus of going to stop.

  WXP SP3 Prof

  Viruses often attack the system restore because it's such a threat to them - which is certainly possible.  Unfortunately, all my anti-virus, anti-malware and anti-spyware solutions are for Vista (which is the Forum, you are in).  You must post this question in the appropriate forum where they have the information, procedures and links to help you.

  One thing, if the system restore does not work in normal mode, it sometimes will run in Mode safe then start safe mode and try it.

  In addition, if you use any Norton product, turn it off, then restart and try to restore again - Norton is known to cause problems with system restore.

  Sometimes, the problem can be solved by turning the restoration of the system off and then back on.  Unfortunately, a side effect of this is to lose all your restore points you want to restore this may not be such a good option to try (even if it can correct the underlying problem): http://support.microsoft.com/kb/310405/en-us.

  If none of the above works, please repost your question on the Forums of XP to: http://social.answers.microsoft.com/Forums/en-US/category/windowsxp where the XP experts will be happy to help you.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Vista Premium System Restore does not work

  Bought a Toshiba laptop Satelite (L505D-S5965, processor AMD Athlon Dual-Core QL-65, 3 GB SDRAM, 250 GB HDD) with Vista Home Premium.  I have 195 GB of free space.  Everything works well except the system restore.  Impossible to restore using the restore created during Windows updates, to get points the error message after the system restore SEEMS to work and reboots the system;

  "System restore has successfully completed.  Your computer system files and settings did not change.  An unspecified error occurred during system restore.

  The message also occurs when you select the option "cancel the system restore".  Toshiba is puzzled and feels that I can have discovered a vulnerability in Windows.  I have trouble believing that this would be a flaw in Vista and it has never been reported before?  I just returned from a laptop for the same model, thinking that it could be a hardware problem, but same problem occurs on both systems.

  It is a nice laptop and I want to keep if you could please help me solve this problem with the system restore.  Thank you

  Hello dad2,.

  Thank you for visiting the Microsoft answers community.

  Running sfc/scannow is a good starting point. Include other posibilities your antivirus interferes with him, in which case starting in safe mode would allow him to run. You could test this by disabling your antivirus software, try to restore as well.

  Hope this helps Chris.H
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• my system restore does not work, nothing is changed

  I have vista home premium and my system restore does not work no matter how, I try

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Cannot set the restore point with the error "The Volume Shadow Copy service used by the system restore does not work."

  Cannot set the restore point with the error "The Volume Shadow Copy service used by the system restore does not work."  How can this be repaired?

  Hi rebick,.

  Try the troubleshooting steps presented by spirit X in this thread.

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Unexpected error in the property page. The VSS service uses the system restore does not work. Error (0 x 810000202). __

  original title: "there was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information, see the journal of events (0 x 810000202). __

  "There was an unexpected error in the property page. The VSS service uses the system restore does not work. For more information see log of events (0 x 810000202).

  Please try the troubleshooting below to check the status of the shadow copy Volume service

  1. click on start > all programs > Accessories > run

  Type the following text in the run window, and then click ok:

  Services.msc

  You will get the Services window.

  2. Please check service Volume shadow copy service is "started" and "automatic".

  If these services are not set to "Started" and "Automatic", please, do a right-click on the service and select "Properties".
  On the window properties, please change the startup type to automatic, and use the Start button to start the service.

  Click on apply, click ok.

  Close the Services window

  Restart the computer and check if the problem occurs again.

  If the problem persists, start your computer in safe mode and try to do a restore of the system again. Temporarily disable your anti-virus protection

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  I hope this helps
  If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.