My USB hard drive icon appears on my computer after that I scanned with antivirus software.

This problem starts when I scanned my usb HDD with superantispyware. The program has found a large number of infected files and malware, one of them has a? VOLUME? on his name. Without hesitation, I clicked on the button Delete all infected files and malware. I unplugged the HARD drive and after a while I plugged it back. And then it happened. There is light in my HARD drive and I feel it's running and there is a beep confirming that it is plugged successfully, but there is no icon USB HDD appeared in my computer.

I tried to plugged into another computer, but it's the same thing.

What should I do?  Is there a chance to get all my data stored in there?

I am using Windows XP SP3 and this is the plug USB HDD:

Imation Apollo 25 PHDD - 250 GB.

I really appreciate your help.

Hello

·        Have you tried the steps mentioned in the articles that have been proposed in my previous post?

Maybe it's that the disk is not properly formatted. I suggest to connect the unit to a different system and then try to format the device and see if the problem is resolved. Follow the steps mentioned below.

a. connect the device and then click on the start menu.

b. click on my computer and then right click on the external device.

c. click on format again and format it to NTFS device and see if the problem is resolved.

For more information, see the article mentioned below.

A hard drive or removable media appears as a RAW volume after you try to perform a full format in Windows Vista

http://support.Microsoft.com/kb/929662

Note: This article is for Windows Vista, but you can check if it works for Windows XP or not.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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