My videos keep jumping and it seriously makes me crazy.

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  ------------------

  Information System

  ------------------

  Time of this report: 10/08/2012, 17:19:47

  Computer name: BRITTANY-MSI

  Operating system: Windows 7 Home Premium 64 - bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503) - 2030

  Language: English (regional setting: English)

  System manufacturer: Micro-Star International Co., Ltd.

  System model: GT60 GT60/0NC 0NC

  BIOS: GT60 0NC E16F3IMS Ver: 3.0 C MSI-laptop MSI

  Processor: Intel Core i7-3610QM CPU @ 2.30 GHz (8 CPUs), ~2.3GHz

  Memory: RAM 12288MB

  Available OS memory: 12184MB RAM

  Page file: 7165MB used, 17202 MB of available space

  Windows Dir: C:\windows

  DirectX version: DirectX 11

  DX setup parameters: not found

  DPI setting: Using System DPI

  System DPI setting: 120 DPI (125%)

  DWM DPI Scaling: unknown

  DxDiag Version: 6.01.7601.17514 32 bit Unicode

  Let me know if you need more information. I know that it is not good to work with a single hard drive, but I don't have one.

  Thanks for the tips!

  I tried Neoscene and he made my video double speed but with audio normal. Which lead me to this discussion where I was then directed to the video codecs Lagarith and UT .

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  Karima

  Hi karima,.

  Remember to make changes before this problem?

  Follow the methods stated below and check if that helps.

  Try to update the drivers keyboard and mouse to check if the problem persists.

  Method 1: Update drivers for keyboard and mouse.

  (a) press the Windows key + R, type devmgmt.msc.

  (b) right click on the keyboard.

  (c) click on properties, click the driver tab.

  (d) click the Update Driver button.

  (e) click on the OK button.

  Similarly, follow the steps to update the mouse.

  We can also run Microsoft security scanner, Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  Method 2: Run the Microsoft safety scanner.

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  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

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  See also section below.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

  If you have additional questions, feel free to post. We will be happy to help you.