MyLaptop connects to my wifi network but other devices like phones do

the message I see when running connection diagnostics

my laptop connects to the network local but not internet

Gateway IP ping test failed

The router/AP wireless for your network is not available, no work, or is disconnected. You will not be able to connect to the Internet, although you might be able to connect to your local network. Contact your network administrator or the installer of the router/wireless access point.

The gateway IP ping test determines whether the router/AP for the network wireless is available and functional.

Info

Dell inspiron 1440 32 bit ms-vista reference

Dell wireless 1397 wlan mini card

I discovered that the problem was with the firewall in the modem, and now its works well.

Thanks for the help!

Tags: Dell Products

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