NB PC ENVY 15-J120TX-HP TS: Windos 10 update

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• HP's envy touchsmart 15-j120tx: 10 windows are compatible with the Touchsmart from HP Envy 15-j120tx

  Hello

  I'd love to upgrade my laptop for windows 10 still to be released, and I don't see GetWindows10 App even though I have a full update of windows 8.1. And I have my laptop comes with Windows genuine 8.1 when I arrived. What is the cause of the problem. Can get you it repaired?

  Check the updates installed to see if the following updates were successful

  KB2976978

  KB3044374

• HP ENVY notebook: Support assistant - unable to check updates

  HP Support Assistant does not work correctly. Try looking for updates/messages, it connects to the HP Server but then goes no further. I find myself with the following:

  

  I've deleted and reinstalled, but it makes no difference.

  (Interestingly, the HP support site is not recognizing my phone either on the option "identify now".)

  Laptop HP ENVY - 15-ah150na (ENERGY STAR)

  SN - [personal information]

  PN - N7H24EA #ABU

  Windows 10, 64-bit.

  Since there are about 3 hours, the laptop in question crashed and is now stuck in a loop of startup repair. It seems that HP Support Assistant is currently the least of my worries.

• HP Envy 17 Notebook PC TS: Can't update the video driver

  HP Envy 17 Notebook PC TS

  F9M13UA #ABA

  64 bit

  I upgraded to win 10. Now when I try to open CC Adobe Illustrator I get this message: "one or more cards software drivers are not updated. To use the GPU Performance, upgrade the software drivers to the latest version and then restart illustrator".

  I ran the program from the HP driver from the HP site search and I get this: "HP has encountered an error when trying to analyze your product. " Please verify that your product is turned on and connected, and then try again in a few minutes. Or display all drivers available for your product below. »

  I found a driver in the list below this message

  High definition (HD) of Intel Graphics Driver 10.18.15.4248 place 169.2 MB 25 January 2016

  I tried to install it and got a different error message saying "the pilot is not validated for this computer. You can get the correct driver from the manufacturer of the computer. »

  I'm not a computer genius. All I want is for Illustrator work. How can I get the driver I need?

  archivedmemorie

  Based on your response, I did a new search for the drivers of your PC, based this time on the product number that you provided, instead of the template information in your thread title and found very different results!

  Here is the link for the drivers and software page: http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-TouchSmart-17-j100-Notebook-PC-series/5425742/model/7415743

  The Intel driver you mentioned matches on the page - so I have no idea why you get this error message.

  Have you tried to download and install the Nvidia driver?

  Given that your PC is so recent, I suggest you contact the HP customer directly and have them put you in contact HP Technical Support.  If all goes well, they can solve the driver problem, you meet with.

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  Good luck

• HP Envy 17 t-3000 (CTO) WSSD Msata update

  Currently have a HP Envy 17 t - 3000 CTO.

  Watching the Maint. & Repair and it lists a part for an msata WSSD.

  Someone knows if my model Envy or product LW900AV will accept a WSSD msata in car?

  If Yes, what is the maximum currently available as it shows 128G, but it is about ~ 2 years in the manual?

  It's a cache instead of a player mSata drive?

  I would put the OS Win7 on WSSD msata disc?

  What is the advantage that I currently have a 750 GB 7200 RPM HARD drive?

  I have a slot for additional HARD drive where I can add. a second HARD drive, soon.

  I know I can add a SATA drive and then move the original HARD drive in the Bay as 2d storage disk.

  So I wonder msata drive for the HP Envy 17 WSSD t-3000 just will act as a cache drive to start the system and function of General conduct faster?

  Thank you!

  In fact, I wanted to point 24, pg 19 for mSata Drive.

  It looks like she can accept up to 128 GB only.

  After market research shows that it is still relatively expensive.

  Don't bother buying one for one SSD drive is similar but provides more storage!

  Thank you!

• Envy 17 3D primary HDD to SSD update

  I was wondering the steps I need to take in order to upgrade my current 640GO 7200 HARD for one SSD drive. I read this thread on compatibility, so I'm aware of some issues, I might.
  http://h30434.www3.HP.com/T5/hardware-upgrades-replacements/envy-17-SSD-compatibility/TD-p/1251555

  I have a 3D Envy 17, I bought around this time last year so its probably an Envy 17-1000 - series 17-1099.  It came with w7 home preinstalled on a 640GO HDD 7200.  I want to put a SSD in the main location and use the 640 current in the secondary location.  I caddy HARD drive for secondary housing already I just need to know what are the steps I have to take for the SSD installs successfully.

  Here are some questions I have:

  1. I know that envy is sata2 but most SSDS are sata3, sata3 SSD would be compatible with my desire?
  2. Use you the backup disc made from the 640 GB HARD drive and install it on the SSD or I'd get a new copy of w7 to install?
  3. If using a new copy of w7 pro would be the system, the video card drivers and 3d pose a problem since it is is not version of w7 HP?
  4. When the SSD is finally installed I can just pop my 640 in the secondary drive slot and pull the personal folders, and then format it or I don't get the personal files of beforhand?

  Hello

  Q1: Yes it is compatible.

  Q2: I suggest to create a reduced recovery dvd in the HP Recovery Manager. Solid discs are not as large as the original hard drive and it can lead to problems during the restoration of the system on an ssd.

  Q3: An OEM of Windows disk can be used to perform a new installation and download the necessary drivers from HP.

  Q4: Yes, just install the hard drive in the Bay secondary and working as a slave drive so save all the data you need and then reformat...

• HP Envy 100 series - printer constantly looking for update

  After you have purchased and installed my printer of the Envy 100 (model D410a) series I keep having trouble with the touch screen of the printer constantly looking for an update (reading message - do not power down during the update). The machine does not appear to be an update, but I can't to the normal homepage for the touchscreen, which means that I can't scan, copy, or download from the internet.

  As the printer allows me to print from my iPad 2 and from the office, I guess he has a connection with the router, but it isn't just internet sourcing for download. How to return to the normal homepage for screen touch printer?

  Hello

  It seems that the printer fails to initialize during the update of the Firmware.

  In order to get the problem solved, try the following fix:

  1. temporary connect the printer to your computer using a USB bable.
  2. Run the following patch, depending on your operating system version:
     • 32-bit Windows
     • 64-bit Windows
     • Mac OS X
  3. If the device fails to recover, contact center local HP support for servicing the unit:
     http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  Kind regards

  Shlomi

• HP ENVY 15 t-q100 CTO Notebook: Bios Update to the latest version

  I have BIOS version f.22 Rev.A already installed on my laptop. However, I was wondering if I can install the latest version provided by hp which is f. 63 Rev.A on my laptop. The supported version in the drivers and downloads for my product is f.22 but I wanted to know if I can install the new bios on my laptop.

  Here is the link for the bios I'm talking about: http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_169818_1#tab-history

  Hello @parth017

  Thanks for posting in the HP Support forum. Welcome!

  I would like to ask you why you want to update the BIOS?

  Personally, I don't recommend do you it unless you're having problems with your existing BIOS and you are sure that the new BIOS will fix it.

  General recommendation I provided to users/customers is NOT to upgrade the BIOS/UEFI, unless they live any sort of BIOS/UEFI problem specific. Just for updaing and update just for the use of the latest verson is not the solution. Any type of update (no matter what and that relesed it) can solve 2 problems but can introduce more than 10 questions. In addition, upgrading the BIOS (for any provider) are risky more because the BIOS recovery is not that easy compared to updates of typical software IF something goes wrong.

  It goes the same for Windows updates, OS update, drivers, etc - update/update updates IF you have any questions, you know are fixed in the new version or for some serious security problems. Otherwise, keep the existing version as long as possible.

• HP Envy x 360: HP Notebook System BIOS update will not install

  I tried to download and install the BIOS update.  Looks like if it downloads but just turn the gears instead of install. Waiting an hour for completion, but not worked.

  Hello

  Try the following.

  Close HPSA, restart the computer, and then download the update of the Bios from the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp75001-75500/sp75141.exe

  Once the download is complete, close other open windows and programs, then open your download folder and double-click the installer to start the process.  The real flash will occur when you restart the machine - do not interrupt it somehow, even if nothing seems to be happening for a while - when it is finished, the machine will load in Windows as usual.

  Note:  If the update option arises as being 'blocked on this device', you will need to contact HP in this regard.

  Kind regards

  DP - K

• HP Envy 17-n152sa: in the meantime the update pending 1607 to install

  Hello

  In Windows update, I have updated THE 1607 waiting to be installed, so I guess it has already downloaded...

  When this does not update should I run the fix for HP Recovery Manager, as shown here

  http://support.HP.com/us-en/document/c04876361

  Or, as it is a book of 10 Windows preinstalled, NOT upgraded will would it be OK?

  STuart

  Hi @StuartTunstall,

  Thank you for your query.  I'm happy to be of assistance.

  You are curious to determine if you need to install an update for the Recovery Manager as 10 Windows is preinstalled. Here is a link to HP - computers perform a recovery of the HP (Windows 10) system that will address this concern.

  To help visitors and members to find solutions that have helped others, please consider choosing "accepted Solution" "" on the post that solves your trouble. " This will give it more visibility and make it easier to find. "Please consider clicking on the"""Thumbs Up Icon "below to say thank you for you help.

• HP Envy 13 laptop: how to use the updated drivers in HPSupport

  Hi - I use HP Support Assistant to update the drivers.

  However when I look on the HP (Software and Driver Downloads) customer support page, there are many pilots appear.

  I'm not clear if I should go through each of them and install them? What is a list of the drivers already installed?

  (I don't know if the update column means the date the driver was updated in the list, or on my laptop).

  If all these must be updated, then why are they not updated by HP Support Assistant?

  Thank you very much

  Hello

  HPSA will pick up the correct drivers for your computer. On the HP customer care, you can see more drivers you need especially the network drivers. Please don't install all of them, it's more harm than good.

  Kind regards.

• Envy dv7: Bluetooth stopped working after driver update

  After installing the update of the Toshiba Bluetooth driver through the window update, my mouse Bluetooth is no longer in effect. Everything was going well until the update has been installed.

  I rolled back the update of the driver in the Device Manager and this has solved the problem.

• the windos not updated

  Microsoft Silverlight (KB979202)

  Please post in the support forum: http://forums.silverlight.net/forums/13.aspx ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windos Vista update mobile home premium STUCK IN THE LOOP!

  Hi, specialist qualified Windows Vista technology, but at a loss with my own laptop! Recently, I updated and now I'm stuck in an endless loop. It starts, going past logo then update 3 3 0% complete. Stops then it all over again & again & again. You get the picture. Very fustrating. Wondering if there is a known error as happened after updating with the new Explorer not working either...

  Any help appreciated

  Do a system restore and change the update settings:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  Also:
  
  Once in safe mode, to remove the updates you can do this:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work, try to make a Bootable ERD to do a Startup Repair:

  As is the case with most computers/laptops these days, they do not come with good Vista disc to repair only the recovery disks.

  As your falls into the above category: download the ISO on the provided link and do a repair of the disc.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  You can make a tool to restart system, System Restore, etc. with it.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista repair disc.

  You can do a system restart tool, system, etc it restore.

  There is not a disk of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• I try to install Windos XP updated 6: KB951847, 79909 982168, 2518864, 2539631, 2418241.

  I keep trying to install 6 updates of the automatic update. KB951847, 79909 982168, 2518864, 2539631, 2418241

  I download and install them as usual, but once installed, they re still appear FRO download and installation. It happened for about 1 week.

  Any ideas?

  Hi Peter,.

  ·         The updates were installed successfully?

  You can read the following article and see if it helps.

  Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update