Need help Basic of blackBerry Smartphones

I need to backup BB Bold 9700 OS5 my wife (AT & T carrier) on his Mac. Where can I get the correct piece data cable so I can buy it online? Thank you.

I don't know any part number, but most no matter what USB to MICRO USB cable will suffice.

Best Buy has them.

Like this: http://www.amazon.com/BlackBerry-Cable-Micro-1-0m-Black/dp/B001QATRCA/ref=cm_cmu_pg__header

Tags: BlackBerry Smartphones

Similar Questions

  • Need help to restore blackBerry smartphones

    I tried to downgrade my software of the device via the BB site (with browser plugin) 9630 later to the version previous because it was slowing down the device because I felt. the process was suspended due to the failure of connection and has not ended. But the backup process has been done at the time wherever she got interrupted. so I restarted the process and the phone works now but my data is not restored. Please tell me if there is any way I could get it back where he got saved on. Note: I only use the desktop software but just the browser plugin like I always do.

    Pleaaase help...

    Hi and welcome to the Forums!

    Only one hope and I honestly don't know how the method handles the backup. I hope it's accurate. Search your entire hard drive to a file with the extension of the IPD (*.) Search RPI)... deeply, hidden in the and as well as system folders. Inspect the results - the date / time of the files will tell you when they have been created. If one was created around the time that you were doing this update, then you can use it as source for restore:

    • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

    Good luck

  • Need help with bbm blackBerry Smartphones

    Hey everyone, so I have a little problem with blackberry messenger.

    I am currently overseas and left my sim to my phone and active inside the option of mobile connection power off and left only wireless on. My blackberry messenger worked perfectly on wifi.

    However, I've been corresponding with my phone provider and tell them to pass my number back to front I'll be a stranger for a few months. That took place this morning and I leave around the same time, blackberry Messenger works as well.

    I am able to navigate using the bb browser, but the messages are not delivered (a check mark appears, but no sign of D (elivered)) and I get no messages either.

    Now I do not understand how them my sim for prepaid switching makes a difference? It's not as if I'm on homelessness or even using the phone for the mobile network option. I checked the host routing table and the staff are present. This is what it looks like:

    TO GPRS (505) [5050030]

    A Wi - Fi connection [60]

    TO GPRS (505) [5050030]

    TO GPRS (505) [5050030]

    TO GPRS (505) [5050030]

    I don't understand what is the question. Someone here could help me with this please?

    Thank you

    Hey,.

    Don't sweat! things are complex all around! your blackberry data plan is related to you in two ways. one through your operator and two through your PIN on your bb. so when you initially could receive messages BBM PIN was still active for the BB data plan but after that you flew it through the phone call your PIN has been disabled for any data plan. hope that helps!

  • Need help with memory blackBerry smartphones internal. Please read

    I had the storm for about 3 months and im really frustrated and confused because don't know how else to use it as a phone and email verification. I want to use it as a PDA, but I don't know how!  I tried to download apps but after 4 apps, he told me that the phone has no more memory to download more.  I'm sure that the storm is made to have more than 4 apps, so I know im doing something wrong.  Please help... I want to get the most out of this phone bc I like it.

    Thanks in advance

    PS Ive also tried to transfer the applications on the external memory card, but I can't figure out how.  the only thing I can put on the external memory are music files.

    Your AppMemory is very low... I recommend the following:

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    See what increases your free AppMemory. You may need to do it on an occasional basis - some do it once a day just to keep things as clean as possible. Others (like me) use an application called quick sweater to simulate a batt restart - shoot once per day.

    Regarding apps how it can manage - it is not a responsible question. It depends on the size of applications. Applications more large = less can be installed. Smaller apps = more can be installed. So it is really not possible to say that only 4 or 5 applications can be installed.

    Best!

  • Configuration of e-mail on need help Urgent 9700 blackBerry Smartphones

    I have a 9700 new (not refurbished). When I go to configure my email that I am presented with just one option "I want to use a work with a BES email account" I don't want all my email accounts are based on the web Gmail and yahoo etc. but this icon is missing from my home screen. Has anyone on this forum has bought a new unlocked 9700 and configure an e-mail account, if yes, how did you do?

    My carrier (in Austria Telering) dose currently provides no Blackberry phones.

    The email setup option is controlled by the service books.  The service books are sent by your operator.  If your carrier does not support BlackBerry services (i.e. sell BlackBerry data plans... who, if they do not sell BlackBerry phones probably, they do not sell plans) then you are out of luck for email on your device.

  • I need help for my blackberry phones smart blackBerry are weird!

    Recently, I backed up my software. When it's over he came with a message saying "Please wait while your device is ready to be updated. Once completed preparing your device will restart". I left it for a day and a half. My battery came out. Since my phone just reboots, I then type in my passwork it goes on the backup of the software once again and then it restarts again. It just keeps going in the cycle. I don't know what to do! Help, please!

    (Credit JSanders)

    There are two methods for recovering for you to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
  • BlackBerry smartphones HELP Please I need help! QUICKLY:'(BLACKBERRY BOLD 9900)

    Hi all

    Seriously I need your help fast!  Im going first on Saturday and my Blackberry Bold 9900 won't turn on!  A few days ago my Blackberry battery emptied very quickly! I used to charge it all night and then when I woke up it's only 3/4 battery left! STRANGE! But anyway, then I when I went to school I texted my classmates that I am at school. I used to put my phone in to school. And when I got out, I discovered a STRANGE surprise! My phone would not turn!  Very well, I came home and I loaded all day well nearly! I'm used to it until today. A with my mated said because I load it too much on the night and a blackberry takes about 3 hours to recharge, it can . So I loaded the morning. I had 1/4 left! So I've dealt with him and went to school. When I arrived home and are charged my phone it not light. So yes it died completely! As always.  But then I left it loads for a time came it turned on and the red LED flashes. So I left up to now to load, but when I try to start the same thing is happening that shows a red LED! I took out the battery and waited 10 seconds, but still nothing happens! PLEASE

    I ONCE HAD A REQUEST THAT I THOUGHT CAUSED THE PROBLEM I REMOVED IT TUESDAY RESTARTED THE PHONE AND NOTHING HAVEN'T CHANGED SINCE THEN, PLEASE HELP ME!

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    Good luck and let us know!

  • BlackBerry Smartphones needed help for my Blackberry storm 2

    Hi, I need some help... I'm new to Blackberry and for Christmas had a Blackberry Storm 2, SIMFREE.

    All works well wait I can't send or receive personal e-mail or MMS. I contact my network provider and spend more than 1 hour on the phone and nothing helps.

    When I access internet - Blackberry internet service, it says 'Existing users' and ask you a user name and password but it will not regconsied, it says that my device is not registered at my network provider say it is, and so I'm stuck.

    Also I can not send Multimedia messages or receive neither.

    Remember that you pay your carrier every month for them to provide you with a quality service.

    Contact them again and ask them to set up your account properly.
    Once that is done, go here and create a new BIS account.
    https://bis.EU.BlackBerry.com/HTML?brand=Tesco

  • Need help URGENT Z10 blackBerry

    I have the new Z10. My phone shuts off when I was doing a security wipe.

    Now when I turn it on it comes up with the icon to connect to the computer. I installed on my computer the Blackberry link and when I plug it in Blackberry link does not show that it connected.

    Please someone help and tell me what I can do to get it working again.

    Thank you

    Ned

    Hi Ned,.

    You have to follow the instructions in the following article:

    KB33480 - smartphone BlackBerry 10 does not start and displays a phone with USB icon after a switch...

    Who should get you operational return!

    (Note: If you are unable to work, make sure that the BlackBerry Link software is completely stopped by pressing Ctrl + Alt + Delete on your computer, then go to process tab and Task Manager, stop all processes related to BlackBerry).

  • Help with calendar blackBerry Smartphones!

    I just got a curve and this is my first Blackberry. I've only had it a week and for some reason, I can't edit or delete appointments in my calendar. The error message I'm getting on the unit is:

    The appointment is deleted externally. Changes will be lost and the Viewer is closed. then an OK button

    But the appointment is still there... I can not change them.

    Help! I DON'T UNDERSTAND THIS THING!

    I don't remember when it happened, but if I remember correctly, the problem is that your calendar somehow had value to synchronize wirelessly with your account e-mail blackberry.net or when you tried to sync with the calendar Google.

    The first thing to try is to go in the calendar app and turn out calendars that are set to synchronize wireless.  This operation depends on your OS.  If you are running 4.3 or lower, there is only one place to put it.  If you are running 4.5 or later (what happened to 4.4?), you will need to check the calendar of each email address.

    At that time the desk calendars (BES) can synchronize wireless, but I know that at some point my BES calendar got duplicated on my blackberry.net calendar!

    As I write I think now, I remember it was when I've created Google Calendar to sync with their Calendar Sync app.  I could not edit or delete appointments!

    You are on a BES, the fix (in both cases) for me was pretty easy.  First of all, I disabled the wireless synchronization for all calendars - and in the case of Google - uninstall the Google Calendar Sync app.  I then started Desktop Manager (in BIS mode on a computer with the configuration of the synchronization), are entered in the application of backup/restore and selected advanced mode.  Once there, you can select Advanced mode, and then select the calendar data and click on the [Clear] button.

    I did once I turned Wireless Sync on my desk calendar (BES) and automatically synchronize to the top.

    Of course, the problem with this fix is that if you're not on a BES, you loose that all your information of appointment unless you are wired to an application such as Outlook synchronization.  Resynchronize should just bring all your appointments.

  • Need help basic Dial Plan

    Hello

    I have a dial enough (basic) issue of regime.  I need all incoming calls to the PSTN to directly access our standard of Auto number express unit which is currently extension 502.  I thought I had set up properly in CME (8.6), but I get a message that the number is not reached.  Any help is appreciated as I may have missed something. Here is the abbreviated Config:

    Current configuration: 12212 bytes
    !
    ! Last configuration change to 14:11:35 PST Tuesday, August 26, 2014 by routeradmin
    ! NVRAM config last updated at 14:11:37 PST Tuesday, August 26, 2014 by routeradmin
    ! NVRAM config last updated at 14:11:37 PST Tuesday, August 26, 2014 by routeradmin
    version 15.1
    horodateurs service debug datetime msec
    Log service timestamps datetime msec
    encryption password service
    !
    hostname voicerouter
    !
    boot-start-marker
    boot-end-marker
    !
    !
    map of type t1 0 0
    Select the secret 4 t3Ic8qb5ewMDWvTa4L9l1WMKprop/NnpCj9WtdkqGGc
    !
    AAA new-model
    !
    !
    AAA authentication login default local
    AAA authorization exec local logon
    AAA authorization network local logon
    !
    !
    !
    !
    !
    AAA - the id of the joint session
    !
    clock timezone PST - 8 0
    clock to summer time recurring PST
    network-clock-participate wic 0
    network-clock-select 1 T1 0/0/0
    !
    No ipv6 cef
    IP source-route
    IP cef
    !
    !
    !
    DHCP excluded-address IP 192.168.8.1 192.168.8.19
    !
    IP dhcp pool owhvoip
    network 192.168.8.0 255.255.248.0
    default router 192.168.8.1
    option 150 ip 192.168.8.1
    Rental 30
    !
    !
    !
    Authenticated MultiLink bundle-name Panel
    !
    !
    !
    !
    primary ISDN switch type - or
    !
    Crypto pki token removal timeout default 0
    !
    !
    voice-card 0
    dspfarm
    DSP services dspfarm
    !
    !
    !
    voip phone service
    h323 connections allow h323
    allow connections h323 to SIP
    allow connections sip h323
    allow sip to sip connections
    Fax protocol t38 ls-redundancy version 0 0 hs-redundancy 0 help none
    !
    the voice of class custom cptone jointone
    Conference of two colors
    frequency 600 900
    300 150 300 100 300 50 Cadence
    !
    !
    !
    !
    translation of the voice-rule 1
    rule 1 /9400/ /502/
    !
    voice translation-rule 2
    rule 1. * / /5415489400/
    !
    !
    voice translation-profile Inbound_Calls_To_CUE
    translate 1 called
    !
    Local-ILD voice translation-profile
    definition of call 2
    !
    !
    license udi pid CISCO2911/K9 sn FTX1641AHX3
    HW-module pvdm 0/0
    !
    HW-module sm 1
    !
    !
    !
    username routeradmin password 7 091649040910450B 41
    username privilege 15 password 7 cmeadmin 03104803040E375F5E4D5D51
    !
    redundancy
    !
    !
    !
    !
    controller T1 0/0/0
    long CableLength 0dB
    time intervals PRI - Group 1-10, 24
    !
    security of the zone of confidence
    the internet security zone
    zone-pair security trusted internet source of internet destination
    zone-pair source security not reliable-is trust internet destination trust
    !
    !
    !
    !
    !
    !
    !
    interface Loopback0
    IP 192.168.17.1 255.255.248.0
    !
    the Embedded-Service-Engine0/0 interface
    no ip address
    Shutdown
    !
    interface GigabitEthernet0/0
    Description Internet
    DHCP IP address
    no ip redirection
    no ip proxy-arp
    Shutdown
    automatic duplex
    automatic speed
    !
    interface GigabitEthernet0/1
    IP 192.168.8.1 255.255.248.0
    automatic duplex
    automatic speed
    !
    interface GigabitEthernet0/2
    no ip address
    Shutdown
    automatic duplex
    automatic speed
    !
    interface Serial0/0/0:23
    no ip address
    encapsulation hdlc
    primary ISDN switch type - or
    ISDN incoming-voice
    No cdp enable
    !
    the integrated-Service-naturel1/0 interface
    IP unnumbered Loopback0
    the ip address of the service module 192.168.17.2 255.255.248.0
    ! Application: CUE running on NME
    Service-module ip default gateway - 192.168.17.1
    No keepalive
    !
    IP forward-Protocol ND
    !
    IP http server
    local IP http authentication
    no ip http secure server
    IP http path flash:/cme-gui-8.6.0
    !
    IP route 192.168.17.2 255.255.255.255 integrated-Service-naturel1/0
    !
    !
    !
    !
    !
    !
    flash TFTP server: apps31.9 - 3 - 1ES26.sbn
    Flash: term31.default.loads TFTP server
    flash TFTP server: SCCP31.9 - 3-1 SR 4 - 1s .loads
    Server TFTP flash: jar31sccp.9 - 3 - 1ES26.sbn
    flash TFTP server: dsp31.9 - 3 - 1ES26.sbn
    Server TFTP flash: cvm31sccp.9 - 3 - 1ES26.sbn
    flash TFTP server: cnu31.9 - 3 - 1ES26.sbn
    !
    !
    !
    control plan
    !
    !
    voice-port 0/0/0:23
    !
    !
    !
    profile MGCP default
    !
    SCCP local GigabitEthernet0/1
    SCCP ccm 192.168.8.1 identifier 1 version4.0
    SCCP
    !
    SCCP ccm group 15
    associate the ccm 1 priority 1
    register the associated profile 1 CFBOWH
    attempts of KeepAlive 5
    !
    Dial-peer voice voip 500
    destination-model 5...
    session protocol sipv2
    session target ipv4:192.168.17.2
    SIP DTMF-relay-notify
    Codec g711ulaw
    No vad
    !
    voice pots Dial-peer 10
    translation-profile entering Inbound_Calls_To_CUE
    !
    Dial-peer voice 20 pots
    translation-profile outgoing Local-LTD
    destination-style 9...
    port 0/0/0:23
    !
    !
    !
    !
    access controller
    Shutdown
    !
    !
    phone service
    Protocol ipv4 mode
    conference material
    Department of Health-folder-buffer 90
    No auto-reg ephone
    authentication credentials cmeadmin tshbavsp$ $4
    Max-joined 50
    Max - dn 200
    IP source address 192.168.8.1 port 2000
    dnis dir-search service
    delays of transfer-reminder 30
    Oregon's wild harvest message system
    URL of http://192.168.17.2/voiceview/common/login.do services
    URL authentication http://192.168.8.1/CCMCIP/authenticate.asp
    location of the cnf file flash:
    load 7931 SCCP31.9 - 3-1 SR 4 - 1s .loads
    zone schedule-5
    time format 24
    voice mail 500
    MAX conferences 8-6 win
    application of system call-Park
    ground of appeal forwards. T
    Department of health flash: / moh.wav
    Web admin system name cmeadmin secret $5 1$60ro$u.0r/cno/OD2JmtvPq4w9.
    DN-webedit
    transfer-figures-collect-orig-call
    transfer full-consult system
    transfer-model. T
    Standard AEC
    create the files-cnf version-stamp 7960 26 August 2014 12:49:29

    Hello

    Can you try to add your pots peers 10 dial

    !
    voice pots Dial-peer 10
    / / DESC * MATCH INCOMING CALLS *.
    translation-profile entering Inbound_Calls_To_CUE
    incoming called-number.
    port 0/0/0:23
    !

    Then repeat the test

    Concerning
    Alex

  • Help for BBM blackBerry Smartphones & Facebook does not not for 9320 - problem with "host Routing Table? -Virgin

    So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...

    At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...

    I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...

    After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...

    24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?

    Any help?

    Or

    Anyone with a new BB knows something like that recently? Thank you

    Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.

    Good luck!

  • Help with email blackBerry Smartphones

    my phone deleted my email and contacts yesterday, and when I tried to re - set up my e-mails (outlook and yahoo) it keeps telling me I need to register my phone.  I did the registry now on the host routing table, and I can't even set up my emails.  can someone please tell me how to configure my e-mail, I got these mail services on my phone and now my phone won't let me put in place all the emails.

    Whenever the mail app won't let you to set up email on your phone, call your carrier and tell them you want to access their site of BIS self-service.  While online, you can add, remove and change of e-mail accounts for your phone.  You do online, and he pushes the information to your phone.

    I hope that helps you.

  • Help request deleted blackBerry smartphones! I want to go back!

    I accidentally deleted the request for help while trying to remove a third-party application. I was surprised that a, I fact and two, let me not! How do I get it without having to reload all the software completely (and lose all my other apps)?

    Open your Desktop Manager > application loader, run it and CHECK help load.

    If nothing is present in the application loader, you need to charge your current device OS on your PC.

  • Please help email to blackBerry Smartphones

    My daughter has a Pearl 8100 and we try to get her work email.

    She is on Rogers, and we have implemented his account Blackberry.net on BIS as well as his account of Rogers.com.

    It can send E-mail on his Blackberry to anyone, but it cannot receive emails from test of our accounts, even though she received messages "Welcome" Rogers on it.

    If send us e-mail at Rogers.com account appear on his Blackberry, but whatever it is sent directly to their account Blackberry.net comes back undeliverable.

    We tried to return the service book and also reinstall the o/s on the phone, but nothing helped.

    Is there something else to try, we have received all the suggestions above Rogers themselves, but still have not found the solution.

    Please help us.

    Thank you

    Forza, very good news and thank you, instead of calling Rogers and to delete the account, I went to the BIS page and deleted his account and then re - recreate the same account and sent the new book service and viola, it began to receive emails for BB.

    Thank you once again for all the help, just a bit of knowledge kept me to hit my head against the wall with my friends from the India Call Center.

    Gord

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