Need help to convert a document to PDF

I have an active account and want to convert a word document to PDF but can't because I got a message to contact support.  How can I get in touch with a live person?

Hi SenaW,

I'd love to help you. I think I see what is the problem. You have an ExportPDF subscription, which allows you to convert PDF files to Word format. To convert a Word to PDF doc, you need either Acrobator Adobe PDF Pack .

Please let us know if you have any additional questions.

Best,

Sara

Tags: Adobe

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