Need help to fix my computer

Recently, my computer went repair after a storm blew the Ethernet card in my computer.  As I live in France, I had no option but to bring to a local repairman French, but when I came back, I does not recognize my machine in any.  Out of a possible 222 GB, I had only 14 GB of space, compared to the 109 GB that I had before he went to repair.  Apparently, he said, there was a lot of viruses on my computer and erased off to clean it up and then reloaded my files, folders etc. turn it back on.  While I was the the only user on this computer, now it seems that everything has been covered by dell.  Little by little, for weeks, I managed to almost all recover as it should, but I noticed that there are program under me and dell user files.  I am trying to remove the program files in the two users - ensuring that they already in C:\Program Files first.  However, there are some that I don't know where they belong: AppData and AppPatch for beginners.  They should just stay in my user folder, or are they a program?  This is probably a question very silly but all I've ever done on this machine is basically lit, typed and surfed.  As you can probably I'm not computer but if anyone out there can explain in simple language, I would be very grateful.

Kind regards.

Program users files are different from those in C:\Program Files and should not be deleted or moved, modified or edited. Nor do anything with AppData or other records related to the system in your user folder.  You may lose access to programs and will need to uninstall and reinstall again to solve the problems.  You can also change your user profile to the point where you're able to access your account or do something with it.  It's one thing to make changes in the Documents, images, audio, music, downloads, search, favorite folders and like this in your user profile - what is normal and expected, and perfectly acceptable.   But please stay away from other folders or you may cause serious problems may not be able to be easily fixed (or may cause you to lose your data and access to your programs and Vista).  If you keep this up, the next trip to the repair shop can be much more expensive and you may lose information that cannot be recovered somehow.

Please leave this sort of thing up to the experts.  Even I don't mess with these files because I know I can do more harm than good.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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