Similar Questions

• OfficeJet 6700 Installation - error opening Installation log file

  Try to install the software for OfficeJet 6700.  All - tried delete reg keys, copy sw HD, download new drivers and run as administrator.  Have Win7 64 bit Professional OS. Windows doesn't have the driver get same error every time. "Error opening installation log file.  Verify that the specified log file location exists and that you can write to it. "Am about to return this article to Costco.  It can't be this hard!  What is the answer?

  Hey everyone - I finally understand how to solve this problem!  As they say, it's always the last place you are looking for!  All joking aside, this is how I did it.

  The problem is that HP setup.exe does not seem to be compatible with Windows 7 Professional 64-bit.  So, in short, the solution is to run the installer in compatibility mode Windows XP SP2.

  1. open computer and navigate to the Setup CD.

  2. do not Autorun or auto play installation.

  3. click right one open the CD from the computer.

  4 scroll down on the list of files on the CD until you see Setup with the HP logo next to it.

  5 right-click the program installation and in the context menu, select 'Troubleshoot compatibllty '.

  6. the resolution of the problems should open.  Select "try recommended settings.

  7. then, the troubleshooter should say it's solve problems and give you a button "Start the Program".  Click this button and the installation program should start normally.

  8. from here before the installation should work normally.  Although normal is sometimes nothing more than a laundry dryer set!

  My system is Windows 7 Professional 64 bit.  This kind of issue that happened to me in the past with other software installations, but I've never waited or he waits with a new HP printer!

  Thanks to the HP support people I talked about this during the last few days.  It is certainly something that should be documented. I hope that this article here will help others.  Let me know if it helps you!

• Cannot install KB973688: error: Windows Setup: error opening installation log file

  Original title: cannot install KB973688

  After you download http://www.microsoft.com/downloads/en/details.aspx?FamilyId=00bcdf28-2299-4150-964d-88a601e25229&displaylang=en#Instructions

  I run the file and get the error message from Windows install: error opening installation log file. Verify that the specified log file location exists and is writable

  Hello

  Try this:

  Step 1: Run the file as administrator.

  a. right click on the downloaded installation file.

  b. Select run as administrator.

  c. then follow the installation wizard.

  Step 2: If it does not help, reset the windows updates and then try to install the update.

  How to reset the Windows Update components: http://support.Microsoft.com/kb/971058  

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• "Error opening installation log file" when installing Photoshop Elements 10

  I bought Photoshop Elements 10, first Elements 10... I am the first to download it without problems, but I can't get the photoshop download. It's the msg I get when I try to dl it "error opening installation log file. Verify that the specified log file location exsists and is writable ". Not sure why I can download one and not the other because they are both on the same disk. In the program I bought, I have a 5 DVD. Any suggestions?

  Thank you

  Title of the message was edited by: Brett N

  Install the first Elements, Photoshop Elements

  Mylenium

• try to install and it says: "error opening installation log file" items 10

  Help, please

  HEY TLH,.

  Please visit the link below for the resolution.

  http://helpx.Adobe.com/Photoshop-elements/KB/error-uninstall-premiere-elements-10.html

  Kind regards

  Ashish

• KB 954430 with error message on log files.

  Cannot install Windows Update KB 954430 XML Core Services.  I get the error message is: error opening installation log file.  Verify that the specified log file location exists and is writable.

  Windows Update does not appear if care I do not download this update.

  Currently, using Windwos Vista 32 bit.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

• Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  I don't know why vista windows no longer charge, or when the files and folders disappeared

  How Windows Defender is on this problem?

  Follow these steps to try to solve your problems of boot.

   

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• Vista - error opening installation log

  whenever I try to download the updates of security, update definitions for windows defeneder or download service packs, an error message appears "error opening installation log, check the location and that it is writable.

  Hi dawn butler

  Thanks for posting on Microsoft Answers.

  You receive an error number?

  Please see the link below, it can help you solve this problem.
  http://support.Microsoft.com/kb/936181

  Please post back and let us now if this helped you solve this problem. -Thank you Ken
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Error message says: this patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package

  Original title: uninstall the program... Error message says: this patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package__

  I'm trying to uninstall Microsoft Silverlight. I used Windows Installer found in the control panel to delete, however, when I try to remove the program I get the error 'this patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.'

  The program itself shows is no longer in my program list, and when I visit the Silverlight Web site may not detect an existing version on my system. But when I try to download the latest version, that he says could not be installed because I need to remove the previous version first... I'm going in circles and get no where... I downloaded Revo Uninstaller Pro but it also had no effect... I'm stuck!

  Hello

  The issue of Windows 7 you have posted is better suited for the public on the Silverlight Forum. Please ask your question in the forum Silverlight Installation and configuration.

  http://forums.Silverlight.NET/forums/13.aspx

  Kind regards

  Gaurav Prakash - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• need help with error in Update window

  error 80096001 that is the message I get I can't update

  Hi SejB,
   
  Welcome to the Forum of answers Windows Vista.
   
  This problem may occur if one or more of the following conditions are met:

  • Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
  • Cryptographic services is set to disabled.
  • Other Windows files are corrupted or missing.
  • The timestamp signature or the certificate cannot be verified, or is incorrect.
  • The hidden attribute is set to the folder %windir%, or one of its subfolders.

  To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.
   
  Method 1: Rename the Edb.log file
   
  Rename the Edb.log file, and then try to install the program again. To rename the Edb.log file, follow these steps:

  1. Click Start, click run, type cmd in the Open box, and then OK.

     Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

  2. At the command prompt, type the following command and press ENTER:

  Ren %systemroot%\system32\catroot2\Edb.log *.tst

  Method 2: Set Cryptographic on auto Services

  Define Cryptography on AutoServices and then try to install the program again. To set the cryptographic on AutoServices, follow these steps:

  1. Start the Administrative Tools utility in control Panel.
  2. Double-click Services.
  3. Click Cryptographic Services, and then click Properties.
  4. Click Automatic for Startup type, and then click Start.

  Method 3: Reregister DLL files that are associated with Cryptographic Services
   
  To register .dll files that are associated with Cryptographic Services, follow these steps:

  1. Click Start, click run, type cmd in the Open box, and then OK.

     Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

  2. At the command prompt, type the following commands and press ENTER after each command:

  regsvr32 /u softpub.dll
  regsvr32 /u wintrust.dll
  regsvr32 /u initpki.dll
  regsvr32 /u dssenh.dll
  regsvr32 /u rsaenh.dll
  regsvr32 /u gpkcsp.dll
  regsvr32 /u sccbase.dll
  regsvr32 /u slbcsp.dll
  regsvr32 /u mssip32.dll
  regsvr32 /u cryptdlg.dll
  output

  Note If you are prompted, click OK .

  Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

  1. Restart your computer.
  2. Click Start, click run, type cmd in the Open box, and then click OK.
  3. At the command prompt, type the following commands and press ENTER after each command:

  regsvr32 softpub.dll
  regsvr32 wintrust.dll
  regsvr32 initpki.dll
  regsvr32 dssenh.dll
  regsvr32 rsaenh.dll
  regsvr32 gpkcsp.dll
  regsvr32 sccbase.dll
  regsvr32 slbcsp.dll
  regsvr32 mssip32.dll
  regsvr32 cryptdlg.dll
  output

  Note If you are prompted, click OK .

  Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

  1. Restart the computer.

  Method 4: Remove the hidden %windir%\System32 and its subfolders attribute

  1. Click Start, click run, type cmd in the Open box, and then OK.

  Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

• At the command prompt, type the following commands, pressing ENTER after each line:

attrib s h % windir %
attrib s h %windir%\system32
attrib s h %windir%\system32\catroot2
output

Method 5: Define a signature unmanned silent success strategy

1. Click Start, click run, type regedit, and then click OK.

   Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

2. Locate and then click the following key in the registry:

The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing

1. Right-click on the Policy binary value, and then click change.
2. The value data will appear in the following format:
0000 02

Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

1. Click OK, and then quit the registry editor.

Method 6: Clear the temporary file and restart the hotfix installation or the service pack installation
 
To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

1. Remove all tmp*.cat of the following folders:

   systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

   systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

2. Delete all the kb*.cat files in the following folders:

% systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
% systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

1. Remove all the oem *. * files in the % systemroot %\inf folder.
2. At the command prompt, type the following commands. Press ENTER after each command.

net stop cryptsvc
Ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
output

1. Restart the installation of the patch failed or the installation of the service pack.

Method 7: Empty the software distribution folder

1. Click Start, click run, type services.msc and click OK.

   Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

2. In the Services (Local) pane, click automatic updates, and then click stop.
3. Reduce the Services (local) window.
4. Select all the contents of the Windows distribution folder, and then delete them.

   Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

5. Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
6. In the Services (Local) pane, click automatic updates, and then click Start.
7. Restart the computer, and then run Windows Update again.

You can also follow the link below:
 
You cannot install some programs or updates
 
http://support.Microsoft.com/?kbid=822798
 
I hope this helps.
 
Concerning
Rehman - Microsoft Support

• Need help with error 404

  Hello

  I just finished properly the local folder, tesing server and remote server configuration (I think).

  My test configuration and the files listed below:

  

  My local folder for the site indicated below:

  

  My Advanced below settings:

  

  I downloaded all the files in the local folder to my remote server running properly on the website online http://www.caremoreconstruction.co.UK .

  No layout of the files/folders etc. have been changed, I have just moved from the FTP server in local folder I had created.

  Just to confirm that I have installed XAMPP and Apache runnining.

  When I open DW CS5 and choose the form of index.php file tab FILES of the main home page opens and I little bar appears at the top and says "this server directives proccesing design mode page cannot display. Switch to Live View'.

  If I click on Live View and load the home page. I can press ctrl and click one of the links. (See image below)

  

  For some reason, I get the following error message when I click on my links.

  _________________________________________________________________________________________ _____________________________

  Object not found!

  The requested URL was not found on this server. The link on the referring page seems to be wrong or outdated. Please inform the author of this page on the error.

  If you think that it is a server error, please contact thewebmaster.

  404 error

  localhost
  12/30/10 11:58:51
  Apache/2.2.14 (Win32) DAV/2 mod_ssl/2.2.14 OpenSSL/0.9.8l mod_autoindex_color PHP/5.3.1 mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.10.1

  
  

  __________________________________________________________________________________________ _________

  
  

  Please can someone help me!

  Concerning

  James

  
  

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  Mr Construction wrote:

  I'm having a problem with the URL when tring to access XAMPP

  http://localhost/xampp (I get a 404 error)

  http://localhost/ (I get error 403)

  It seems that you have screwed up to the XAMPP installation when you moved it.

  As you all barely in place, the simplest way of handling is to reinstall. I assume that you have all the data stored in MySQL. If you have and I don't want to lose it, you will first need to export it.

  1. Stop Apache and MySQL.
  2. Save httpd-conf and httpd - vhosts.conf on your desktop.
  3. Delete C:\xampp and everything inside it.
  4. Install a new version of XAMPP.
  5. Make sure that it works.
  6. Replace the httpd-conf and httpd - vhosts.conf with versions that you saved on your desktop.
  7. Restart Apache.
  8. Enjoy.

• Need help with manual XP restore point files to copy

  Hello

  I have a Sony VAIO VGC-RB40 with XP SP3 Desktop installed.  I had a module of RAM go bad and it crashed my system.  I pulled the bad RAM and am able to boot into Windows, but there are some things corrupt as I can not drag and drop, IE does not work, some functions of the system are tangled Windows, etc..   More important still, System Restore does not in my current state, so I can't go back to a previous good restore point.  I backed up my important data, but I'm trying to restore my system back again without wiping everything and start again.  Have followed instructions to manually copy the files to restore to a previous good point point to work around this problem, I'm stuck.  An example of instructions I'm following are here: http://www.aitechsolutions.net/winxpnoboot.html

  At this point, I have all of the necessary registry hive files from a copied previous good restore point in a temp directory ready to crush the current (bad) registry files, but ran into several problems:

  (1) no XP Recovery Console - I need to start a prompt to copy the files to restore onto they're blocked if you're on Windows, but I do not have RC installed since my XP Sony came pre-installed.  All I have is a recovery disc I made which does not let me do anything except wipe my drive and re - install or fix some applications only.  So I downloaded an iso file from XP RC online and made a boot disk that works very well.  Problem is that it doesn't let me recognize my SATA Western Digital C drive:-I see only H:\Minint available through RC, which does not help me.  My understanding is that I need to have the SATA driver files available to use F6 to load these at startup RC so that it recognizes the C: drive.

  (2) so I tried to find the drivers to copy on a diskette to use F6 to install the necessary files, I need to recognize the drive within the RC, but I had no chance.  My Sony has the driver chipset Intel 915 G/P/GV v. 6.0.0.0.1014 and I went on the Sony website but the download is for an installer automatically installs the original drivers that I don't want to do.  I want just the files so I can copy them to a floppy disk.  I also looked on my hard drive and found a directory of the Intel driver then I copied all the files on a diskette in the hope that he would.  But when I tried F6, it says to a file "txtsetup.oem" that isn't there.  He may miss some INF files as well, I'm not sure.  So basically, I still can't boot from the drive RC and recognize my C: to copy the restore point files.

  (3) I also watched my BIOS to see if I can change a setting to enable the SATA drive being recognized as IDE, by some suggestions, I found online.  Problem is my BIOS settings do not seem to have any compatibility option, at least, I don't see one.  When I choose my WD200JD-98HBC0 drive in the BIOS, the 5 options are: LBA/large Mode, block Mode and PIO Mode, Mode DMA S.M.A.R.T.  The first 2 have only choices Auto / disabled.  PIO mode is Auto/0/1/2/3/4 options that I don't understand.  DMA mode has a lot of options, I do not understand.  So unless there is a setting here allows me to have my C: recognized on startup through the RC disk, I don't know?

  (4) my last idea unless someone can help me understand how to recognize my C: is if I remove the disc from my office and put in a USB enclosure and connect it to my laptop.  Then from there, peux I just manually copy these files over to the windows/system32 folder?  Which is equivalent to boot the system through RC and to do or is there something I'm missing here?  It seems the same to me, as long as I can access those bad registry files and overwrite them with 'good', isn't that do the same thing?

  Suggestions of other ways that I can restore my system would be appreciated!  If I can just do an XP repair which would also work, but still I am not sure that my Sony recovery disk allows me to do this?

  Thank you
  Shawn

  As I read, what you're asking for basically is a way to start your machine so that you can move the files on it to try to repair.  Instead of using a Recovery Console, try to create a free "Hirens Boot CD"
  Hirens Boot CD: <> http://www.hirensbootcd.org/ >
  You can start your machine of this and should be able to move the files.  I am not absolutely certain that it handles the SATA drives, but I could not find a machine yet it wouldn't start and access hard drive.  Choose "Mini Windows XP" on the first screen.  It focuses on the windows in order to run a Chkdsk on your hard disk (recommended) in addition to move the files.

  Another alternative is to boot your machine from a free Linux Live CD like Knoppix or Ubuntu.
  Knoppix <> http://www.knoppix.net/ >
  Ubuntu <> http://www.ubuntu.com/download/ubuntu/download >
  If you choose Ubuntu, don't forget that it is an installation disc and you * not * to install.  Choose the option "Try Me" instead.  One of these you will start to Linux and to recognize certainly your SATA drive.  This will allow to move the files, but will not perform a repair disk.  Be careful about editing text files as Linux uses an end of line character different than Windows.

  HTH,
  JW

• Need help with Win XP Installation on Satellite A200

  Hello

  I tried to install Win XP on a new Satellite A200 - 1TJ model PSAE3, so I used the link that is given to me and downloaded the Intel storage utility Disk Manager. But it does not at all.

  I did these steps so far:

  -Insert the CD in Win XP (version 32 b) laptop, press F12 to boot from the CD and start the installation. After the installation has begun, I pressed F6.
  -After a few seconds, Windows XP asked me for some externel drivers, I have inserted the floppy disk with the drivers in my external floppy drive, pressed in and chose the 82801 HEM / HBM SATA AHCI for my laptop. (Yes, it's the right one, I tried with the driver of another, similar, but it works with the first)
  -Continue the Installation, Windows asked me to install Windows XP, press F8 to accept, and she continued.
  -The window to the right controller appeared, I have chosen to format and create partitions, stop the installation and everything repeated while Win Vista is not your HARD drive, but the driver is installed.
  -J' chose C:\ to install, press ENTER to accept and then the first Windows files had been copied on the HARD disk.

  - Then the installation stopped, asked me to insert the "Intel Storage Manager driver" to my floppy drive, in my opinion the right one was inserted, I pressed Enter to continue, but nothing has changed.

  I just tried to use a WInXP unattended to pre-install the right drivers, but with this CD, the installation does not start. I also tried some drivers of Intel and Toshiba for the Intel Storage Manager, downlaoded all them and get to the disk, but it does not continue with the installation of Win XP.

  Maybe someone has another idea?

  You come in on this thread;
  http://forums.computers.Toshiba-Europe.com/forums/message.jspa?MessageID=102243#102243

  The Intel Matrix Storage Manager is the right driver, well, looks like you made a mistake.

  You have formatted and created the partitions after the installation of the Intel Matrix Storage Manager. Please don t format the HARD drive, because in this case, you will lose the SATA driver!

  By the way; NLite software could help you to create a new XP and include the SATA drivers.

• need help with error # 800704db (10 istall windows problem)

  can anyone help?

  Start by resetting your Windows Update components:

  How to reset the Windows Update components

  http://support.Microsoft.com/kb/971058

  Suggest you download and save the Fixit. Then configure the system before the clean boot by running:

  How to troubleshoot a problem by performing a clean boot in Windows Vista/Windows 7

  http://support.Microsoft.com/kb/929135

  Once the Fixit has been downloaded and the system is started in the pure State, check that the native Windows Firewall is now on if a 3rd party firewall has been used previously. Now run the Fixit and choose the default mode. Restart once it's done and see if the system can be connected to the update servers. If he can't, then rerun the Fixit and choose aggressive mode. Turn it back on when he finished the race and updates.

  I suggest before you stop and install the updates, disconnect from the Internet, first.

  Alternatively, you can perform the upgrade manually:

  Task of pre-required

  When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

  • How to back up and restore your files manually
  • How to free up disk space in Windows
  • How to: 10 tips before installing Windows 10
  • How to: determine if a device application or hardware is compatible with Windows 10
  • Will remain the documents and applications, or install app must

  then

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  then

  • Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
  • Reboot several times, and then try again.
  • Disable the general USB peripherals (for example - smart card reader).
  • If you are using a SCSI drive, make sure you have the drivers available for your storage on a thumdrive device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
  • Perform a clean boot, restart, and then try again.
  • If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
  • If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
  • If this does not work, try using the. ISO file to upgrade if possible.
  • If you are connected to a domain, go to a local account.
  • If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).

• need help with error message

  When I try to open internet explore or other applications on my computer crashes upward. It comes to getting the error message:

  the exception unknown software exception (0xe0434352 occurred in the application at location 0x00007FFDC385A1C8

  Please help thanks.

  Hello

  We are here to help.

  To resolve the problem you are experiencing, follow these troubleshooting steps:

  Perform a clean boot to verify if a third party application is causing the problem. For more information about how to perform clean boot, check it link.

  If the error code persists, it is possible that there is a problem with the application itself. In this case, download and run the Microsoft .NET Framework repair tool. For the repair tool, click onhere.

  Let us know how it goes.

  Kind regards.