Nero Startsmart 9 does not start with "Unable to create an instance of XML parser" error

Original title: nero 9 startsmart refuses to start, msg of error "Could not create an instance of the XML parser, please reinstall basic XML (MSXML) 4.0 SP2 or later" _
SmartStart refuses to open, displays this error message. When you click OK on this message a second appears stating "FATAL ERROR Nero StartSmart cannot run! A corrupted installation or invalid license. Have tried reinstalling NERO & update, still not open disable the desktop icon

Hi percy 1964,.

I suggest you to uninstall MSXML 4.0 Service Pack 2 and 9 of Nero on your computer and install both in clean boot, follow the steps below:

1. to uninstall, you can use Windows Installer Clean up utility. Link below will help you with the same: Description of the Windows Cleanup utility installer

http://support.Microsoft.com/kb/290301

2. start the clean boot computer and try to install. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135

Make sure that you reset the computer in normal mode (you can see step 7)

 

3. now install the two rear. To install MSXML 4.0 Service Pack 2 (Microsoft XML Core Services):http://www.microsoft.com/downloads/details.aspx?familyid=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displaylang=en

You can also post in the chorus also in the link below to check if they have any additional suggestions:http://forum.my.nero.com/index.php?act=idx

With regard to:

Samhrutha G S - Microsoft technical support.

Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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