network printer does not print

My two new laptops running windows 7 premium and professional 7 respectively cannot print from my network printer color laser Dell 1320c printer. All other computers in the House including the office and my old laptop computers can print without effort on the wireless network. Two new laptops have only 2 weeks, but could not print. The printer is installed and they can find the printer. If I send a print job, the printer you waking up from his sleep and activate the coil but nothing will print. If I try to print with the laptop connected directly to a USB cable, it would print. I need help.

Hello

Try the methods provided below and check if the problem persists

Method 1:

You can try to disable the firewall temporarily and check if you are able to print.

Enable or disable Windows Firewall

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

Note:

Activate / activate Windows Firewall once you have completed troubleshooting.  Also open the port / should be an exception for the printer in the Windows Firewall.

See the links below for more information.

Open a port in Windows Firewall

http://Windows.Microsoft.com/en-us/Windows7/open-a-port-in-Windows-Firewall

Firewall: Frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/firewall-frequently-asked-questions

Method 2:

As you have a different version of Windows in the network, please visit the link provided below for more information on how to set up file and printer sharing when a different version of Windows are connected.

Sharing files and printers with different versions of Windows

http://Windows.Microsoft.com/en-us/Windows7/help/sharing-files-and-printers-with-different-versions-of-Windows

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