Network printer says that it is offline with a single account but Online with another
Hello
I have 5 accounts altogether on computers. Through one of them that the printer reports that it is online and print without problem, in another, he pointed out that it is offline and therefore does not print at all, how can I rectify this? At the office, it seems to be only this account that has the problem that other computers work fine as well. We are working on a server. The printer is a HP laserjet pro 1415fn printer and computers run on Windows 7.
Concerning
Stephen
Hello Stephen,
Thanks for posting your query on the Microsoft Community.
According to the description, I understand that your printer shows offline.
You are connected to a domain network?
If so, I suggest you re-post your query on the TechNet forums because we have experts working on this type of questions and for you help the better.
Check out the link:
https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro
Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.
Tags: Windows
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