New Alienware 15 R2

Similar Questions

• Time to buy a new alienware

  So I have had my m18x for a while now and the double m 680 are starting to show their age, I was looking to buy the new alienware 17 but I noticed that only come with the 970 m gtx 17 Australians, but Americans are delivered with a now importing Gtx980m sets out to be a little bit cheaper and will come with the gtx 980 but local purchase means that I get the laptop faster and without the hassle of importers, can anyone tell me if there is a noticeable difference between the two cards and if importing a laptop of the States is a bad idea? Thanks in advance!

  Leinhart98

  So I have had my m18x for a while now and the double m 680 are starting to show their age, I was looking to buy the new alienware 17 but I noticed that only come with the 970 m gtx 17 Australians, but Americans are delivered with a now importing Gtx980m sets out to be a little bit cheaper and will come with the gtx 980 but local purchase means that I get the laptop faster and without the hassle of importers, can anyone tell me if there is a noticeable difference between the two cards and if importing a laptop of the States is a bad idea? Thanks in advance!

  Leinhart98

  As far as I know, Dell will not sell or export a computer to another country, other than the United States, you can buy a Dell of Dell in Australia.

  For the difference between the two cards, the best in this post in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.

• New Alienware 17 frozen by google chrome

  So I bought this new alienware 17 a few months ago, it works fine but one day, I suddenly realized that it was frozen for no reason. After several freezes, I learned that it crashes when I quit the browser google chrome on screen. I have no idea what's going on, can someone please.

  concerning

  Hello

  Thanks for confirming this. If this only happens when you use Google Chrome correct? Have you tried to reinstall Chrome?

• New Alienware 14 left keyboard, not upward lighting

  Hello

  I bought the new alienware 14 and to the right of the center of the keyboard and the left side box does not illuminate. All the others are fine.

  Finally, all the lights work, it seems that Council status clear (a small adjacent Board to the touchpad) was wrong and replacing, it did the trick. So now, all the lights work :)

• new alienware 14 crashes gameplay

  Hi, I am the owner of a new alienware 14 (4th gen i7 4710MQ, GTX 765 M), my pc crashes often when playing games to be specific, often, he hangs around 45 minutes of gameplay, tried to optimize the Games thanks to the experience of the Geforce and thought his due to the heat so I tried increase through some software fan speed tried to update the drivers Nvidia (version 340.52), ran various pc diagnostic test, each test report is normal, but my pc hangs... someone can help me?

  AlienAutopsy test confirms that the video card is defective and needs to be replaced

  I suggest that you contact the Technical Support of your country for assistance.

• Upgrade RAM problem new Alienware 15, 4 no beeps no boot.

  So, I just bought a new alienware 15 and I've had good compatible ram for an upgrade, according to dell recommended ram for this computer.  He also worked in my previous alienware 14.  I took the stock of ram (2 x 4 GB @1600 mhz) and set (2x8GB @ 1866 mhz) Corsair vengeance and the current bios does not recognize them.  A04 is the newest bios.  Any chance Alienware will come out an upgrade of the bios to accept RAM like this.  the Alienware 14 down them without flaw.  Model number on the upgrade of ram is CMSX16GX3M2A1866C10

  Thanks for any help.

  CropTop

  Your RAM sticks new work at a voltage higher than the laptop takes. The laptop uses 1.35v DDR3 or DDR3L RAM.

• New Alienware Aurora R4 freezes every time in 50 minutes

  I just got my new Alienware Aurora and oh joy, my first time owning this beautiful Monster - looking for a machine.  I have owned it now for five 5 days; but the experience so far has been frustration, to put it lightly.

  The machine never stays more than 60 minutes at a time.  It crashes.  When it crashes, I hear the fans always roll the led still under the display theme AlienFX I put and it seems that everything is fine, but:

  1. the SCREEN turns off

  2. the keyboard does not work, systems is not responding to strikes again... as the keyboard is dead.

  3 mouse works now.

  4. nothing works, except the DVD tray that always comes out and in.

  5 only the resolution is to force close it down and then turning it back on, via the power button.

  I just installed MS Office, my keyboard and my mouse.  Nothing complicated.  I've now adjusted the power management to ensure that the disc hard system, display, etc. NEVER goes to SLEEP.  Yet, the machine still crashes as usual.  I'm not even games.  Simply creating a document, or watching a training video.  I even decided to just share my training on the Alienware video file and watch the video from another computer; accidents still Alienware and my video stops.  I decided to disable Windows Update, still problem persists.

  I checked EventViewer for clues, NOTHING.  No log entry for when the system unresponsive.  What kind of a computer is what the hell?  I thought that with Alienware, I won't have any hassles, but this has been an exercise in troubleshooting non-stop for me since I got this computer; It became a distraction, as whenever I sit down to work, I find myself troubleshoot the computer each time.  I'm now trying to force me to forget everything and just use my old laptop; that I supposedly replaced when I upgraded to this Alienware machine.

  It's Sunday today, I intend to call technical support for Dell tomorrow to start the support process.  But to give up some lines here just to get feedback / if there are similar experiences that can shed some light on this problem.

  Please any response that can point me in the right direction will be appreciated.

  Hello

  Yes.  A quick update from my post.  I called Dell technical support on Monday 20 October 2014 and the guys were fantastic.  I spoke with a guy named Bogdan; He spent almost 3 hours working with me on the problem over the phone.

  I'll give you a detailed below:

  At the time that I called him, the computer was no longer able to boot the system.  This is because the previous night, I have run AlienRespawn default factory reset, but the shutdown of PC in the process and then was not start over; and instead showed the blue screen.

  So on the phone with Technical Support, we used AlienRespawn USB backup I had created the first day to reset the computer back to factory default.  And then I connected and put things up so that he can have the remote connection to the computer.  As soon as he connected, the computer decided to die just so :).  So we decided to do the Reboot usual cold.  And once again, as soon as it is connected and looking to run some test, the computer exploded again.

  On the third attempt, the computer remained.

  Bogdan then via a remote connection session, several controls and ran several stress-tests on virtually everything (RAM, CPU, graphics, etc.).  All tests came out, as adopted.  And then we installed software to monitor temperature and other stats like stress tests were running; all readings were really good.  Source of the problem was not yet clear.  We have been jointly shrink on two possible culprits, the graphics card or motherboard (or both in the worst case).

  As we are still brainstorming and then try the AlienFX theme colors, the computer decided that it was time to STOP, once again.  And this time it faced a 6 six sound beeps sound sequence several times.  He did this once before, the previous week.

  The machine had a mind of your own.  It was very random behaviors all the time.  He gave beeps when he wanted to.  He has changed the settings of the BIOS on its own; change the default settings, mode strives / EUFI, etc at random :).

  So we turned and technical support preserved in tests.  He also uninstalled and reinstalled the updated version of the Alienware Command Center.  Even after that, all the readings and the results were perfect, but then Switched OFF the machine once again.

  Makes technical support a call to change the four main components: motherboard, graphics card, MasterBoard and Water-Cooling system for the next day.   So I was expecting an engineer for the next day.  That evening, I decided to install all my software and turn on the computer to a State that is useful for my work and play.

  The morning next day (Tuesday), I decided to continue to use the computer and just keep restarting it out every time.  And then, at some point given around 10:00, he remained THERE for nearly two hours (first time he stayed on this long), I was pretty sure that the problem had gone for an unknown reason.  And to share the joy with my Mrs, the machine went OFF :).

  And this time it's completely DEAD.  It was not turn on anymore.  The LEDs and fan are turning on, but not to life on the screen, the keyboard or the mouse.  It remained so until the Dell technician came.

  To my delight, a Dell technician was at my door at about 14:00, with all the necessary parts.  He was also very friendly and empathetic.  He quickly set to work and replaced all suspect parts.  We went ON and, oh joy :).  The machine came back running.

  He made all necessary BIOS settings and my machine was fully operational.

  I used it for almost 2 days now and no problems at all so far.  It's been great, even if sometimes it's like the trauma remains... I still fear that he might simply turn off on me anytime.  But so far so good.

  So I can say at this moment, the issue is resolved and my device is fully operational.  Thanks for the support.  I hope that my very long story somehow help others who have a similar experience with their machine.

• Updated new Alienware 17 with CPU and GPU

  Hi all

  I would like to know if it is technically possible to upgrade my new alienware 17 (i7 4800 and gtx 770 m) with a view to graphics card like gtx 780 m and a microprocessor quick as processor 6 or even 8 if these are forthcoming. The motherboard will support the cpu and the gpu? And wil cooling well then?

  Thanks in advance and best regards,

  PFYAAA

  PFYAAA,

  The motherboard supports this upgrade.
  * No. we do not support the kernel following Dell OEM 4 processors:
  C8HRG i7-4930MX 3.00 GHz
  HDX3D i7-4900MQ 2.80 GHz
  M 036 4 i7-4800MQ 2.70 GHz
  86XWW i7-4700MQ 2.40 GHz

  the cooling system which would allow?
  * Because we never test them, we do not know.

  with a higher graphics card?
  * You could pass to the GTX780m of the Dell OEM.
  2K0KW Nvidia GeForce GTX780m N14E - GTX 4 GB of GDDR5 memory with support, thermal pad
  YP26V GTX780m GPU thermal Module right 100w

  and even a core 6 is already available in configuration alienwares 18.
  * Where do you see that? I have seen that the AW17 and the AW18 offer the same 4 core CPU?

• Hi all just ordered a new Alienware 14

  Hi all just ordered a new Alienware 14 based 16 GB Dual Channel DDR3L at 1600 MHz (2x8GB) NVIDIA GeForce GTX 765 M with 2 GB GDDR5 WLAN Killer 1202 pilot 256Go mSATA SSD Boot + 1 TB 5400 RPM / MIN SATA 6 Gbps 8.1 Windows Pro 64 - bit English optical drive: Blu - ray Slot-Loading double layer (BD - ROM, DVD/RW, CD - RW) drive Killer NIC 1202 802.11n WiFi and Bluetooth 4.0 4th generation Intel Core i7-4910MQ processor (Quad Core , 8 MB Cache, up to at 3.9 GHz 14.0 inches (355,6 mm) just a matter of anti-Glare IPS FHD (1920 x 1080) WLED display, I want to change the 1 TB 5400 RPM with a ssd 512 MB or larger. I have to leave the 256mSATA as boot drive? or he clone for the ssd and use it as a boot drive and mSATA as storage and someone has this configuration, I assumed that all pilots will be resided on the mstat what comes on the hard drive of 5400rmp do I need to transfer stuff into the ssd

  Hi sideshot,.

  sideshot

  I want to change the 1 TB 5400 RPM with a ssd 512 MB or larger. I have to leave the 256mSATA as boot drive? or he clone for the ssd and use it as a boot drive and mSATA as storage and someone has this configuration, I assumed that all pilots will be resided on the mstat what comes on the hard drive of 5400rmp do I need to transfer stuff into the ssd

  As Tesla has pointed out, the best way to do is to replace the 1 TB with the largest SSD HARD drive, and then let the mSATA SSD as boot drive. All the drivers and the operating system will remain unmodified on the SSD and you would just transfer your data from the HARD disk of 1 TB for the new SSD.

  The application purple397 talks about is AlienRespawn. It is factory preinstalled software that allows you to create backups to protect your data. With the premium version, you can create a backup or image on a disc of local storage. For more information, see the link above.

• NEW Alienware command center (2.8.11.0 desktop, laptops 2.8.10.0)

  A new version of AWCC has been released, but it is in the Alienware TactX keyboard and mouse software download. A X 51 user who has installed, it told me that the desktop version is 2.8.11.0. I checked that the portable version is 2.8.10.0. I loaded the portable version on my M18x-R1. He has successfully upgraded 2.6.10.0 to 2.8.10.0. Understand, there is no notes version or notes of compatibility of the system on these AWCC. This AWCC has not been tested by us (except my M18x-R1). I just came on when I was exploring the TactX™ software. It seems that the compatibility section to list only the X 51 and R4 designates the TactX™ software. The stand-alone versions of the AWCC embedded laptops and office computers files. When I opened the case to the laptop and it ran on my M18x-R1, it loaded correctly. I have reports that the version of folder Desktop load fine on R4, X 51, Area-51. I'm still waiting for the other laptop owners to test.

  Yes = Aurora-R4, X 51, M18x-R1
  Don't = M15x

  Note - the office 2.8.11.0 AWCC is released in stand-alone download;
  App_DT_AWCC28110_W8_Setup_442CY_ZPE.exe http://dell.to/UXPmIB

  * Download this Tact Alienware X & driver software for file of keyboard and mouse to your windows http://dell.to/UIjbIX desktop
  * Run the file and it will be automatically extended to C:\Dell\Drivers\YV7PN\
  Open the C:\Dell\Drivers\YV7PN\
  * Open 1.10.39a. GM
  * Open CD
  * Open a 2-AWCC
  Open the 2.8
  * Open Desktop or portable computers and run the Setup file

  I don't have the TactX keyboard/mouse, so once made, I copied the folder that contains only the AWCC laptops to its own location. Then, I deleted the folder of YV7PN 584 MB.

  @DELL-Chris M.

  Hi Chris in this version of supported AWCC and official release notes? Thank you.

• New Alienware 13 R2 OLED at best buy

  I bought and returned the new 13 R2 OLED Best Buy Alienware laptop. I bought it with anticipation to a fast SSD drive, because it comes with a slow 500 GB hard drive on a regular basis. I took apart and Alienware does not all ports for one SSD. It makes no sense, I wanted to put a SSD 950 PRO NVMe 512 GB SSD Samsung in the laptop. Save time and not buy one, I ended up ordering just the high-end off Alienware's website.

  It looks like from the manual that if you get the version with a HARD drive, you get the HARD drive and the caddy that comes with it, however, if you get the SSD version, they have a daughter and caddy card that replaces the HARD drive in the same dwelling.  You could have called Dell and purchased the caddy SSD maybe.  The device is so small that they cannot be able to have both installed.

• New Alienware 17 very long production time (plus shown on website)

  Hello

  I ordered an alienware 17 only the SSD updated 09/12/2015 and it sees EDD 10/14/2015.

  Real status is always pre production. I know that Intel has launched a new i7 chip but I want it to be as soon as possible, at least within 15-20 days the site says (if purchased).

  Can someone take a look and give me more information about the condition of the parts and so forth?

  Thank you!

  Hello

  I recommend that you only contact Dell sales support service in your region for more information on this. We are with the Alienware technical assistance service, that's all the information I have.

• Problem of permutation of SSD in new Alienware 13

  I just got my new AW13 this week and I really like the system, but I wanted to swap out the HARD drive with a 500GB 1 TB SSD.

  I got a Crucial MX100 and used Acronis to copy all partitions on the original drive to the new.  I had the SSD drive in a box external usb and the system had no problem see the drive at all.  Everything seemed fine until I moved the SSD in the laptop of the outer envelope.  The laptop does not recognize that a disk is connected when I have the SSD connected directly to the port on the MB SATA.

  Here's what I've tried so far...  I checked to make sure I had a clean connection between the sata cable and the SSD and it seemed fine.  I check the connection of the cable SATA at the Mo and which was very good (unplugged and put back in place).  I put the old HDD in the system and he shot straight up.  I put the SSD drive in the USB box and it has been recognized and accessible.  I checked in the bios for all the parameters that would focus on the HARD drive and can't really see anything working to play with.  There is no raid option, so UHCI is the only option.  I called Crucial and asked them, but the laptop is so new, they don't have much info on what it is still of great help.  With the drive works when connected to USB, it concluded that maybe it was something specific to the cable that was not standard or maybe something in the bios.  I posted on the notebookreview forums and someone else had the same experience with another disc crucial, but try a samsung drive, and it worked fine on their AW13.

  I wanted to check here before I give the floor in support to see if anyone has had similar experiences and solved the problem.

  After that 2 hours with tech support, I was informed that the alienware system does not support the brand crucial ssd. They suggested that I buy a Samsung drive.

• New Alienware 14 lights problem

  I had my Alienware 14 for two days, but for some reason any external lighting I stop responding and are stuck on the same color. Some of the lights aren't on. I tried to change the Forex and it does nothing. If you can help I would like that. Thank you.

  Hi Teschke,

  Ask you to try following the underside of measures that could help:

  (1) uninstall/reinstall command center. You can refer the links that might help to uninstall below:

  http://Dell.to/1aw3dvr

  http://Dell.to/1aVUFlp

  (2) once this is done, you can use the link below and reinstall the new command centre:

  http://Dell.to/17p0F0r

  Select the version of operating system and find the command center in the application tab and download

  (3) now, restart the computer and check if the problem is resolved. If not you are trying to create a new theme in AlienFX (open Command Center-> enter AlienFX-> closing of the current theme-> create a new theme).

  If you have any other questions answer the same thread.

• I want a new Alienware Aurora ALX to have double EVGA NVIDIA GeForce GTX TITAN graphics cards in SLI config. Is this possible with the latest ALX Aurora motherboard has?

  I buy my fiance an Alienware Aurora with these stats:

  Base: Alienware Aurora ALX 875W matte black frame w / AlienFx ColourPre
  Processor: Intel Core i7-4960 X processor Extreme Edition (6 cores, 15 MB of cache, up to 4.3 GHz overclocked)
  ASETEK liquid cooling CPU
  OS: Windows 7 Ultimate SP1 64-bit
  Graphics card: Double 6GB GDDR5 NVIDIA GeForce GTX 780 SLI
  Memory: 32768 (4X8Go) MB 1600 MHz DDR3 Quad Channel
  Hard drive: 4 TB RAID 1 + 0 (4 x 2 TB SATA 6 GB/s, 7200 RPM, 32 MB of Cache)
  Optical devices: 8 X RW Blu - Ray (Blu - Ray, DVD, CD read & write) & 24 x DVD +/-RW
  Sound card: Integrated HDA 7.1 Dolby Digital capability
  Speaker system: Logitech Z506 5.1 Surround pregnant 75W Total
  Game keyboard: UK (QWERTY) Alienware TactX keyboard
  Gaming mouse: Razor Naga Molten
  Two monitors: 2 x Dell UltraSharp U2713HM 69 cm(27") LED monitor DVI, VGA, HDMI (2560 x 1440), DP black UK

  I went to very difficult to leave my boyfriend to buy this pc.  First of all, that we now live in different countries.  I live in the United States and he lives in England.  We met on a PS3 game online called DUST 514 and played a lot of pc games together as well.  It is difficult to have to steal it back, but we're getting married soon and I'll come to England.  He needs a new PC for years and was jealous of my Alienware Aurora R4. So I decided to buy one that is still better than mine since it's even greater player I am . This will also allow us to play more games together .

  Then I he wired the money and thought that everything would be ok, but you wouldn't believe the amount of screw - rises, that Dell threw on him!  They had even cancel a bunch of commands of the peoples, b/c, trying to control his spec-ed on Alienware has revealed a major screw-up affecting many clients... (Sorry, it made me delete/modify-this until his order passes through.  Dell representatives were concerned about what happened past.  I don't know if they told people that they had to cancel the real reason why orders and the possible impact on customers with currently Alienware Aurora...  I'll tell you what they have done after that his order is finally through.  Just a hint... inside your Alienware Aurora, check if you own to make sure that everything you ordered is actually there...)  He tried to do this for a week now...  I thought Dell was a little better than that... I knew they had bad grades, but really?...  In any case, it is a complete system stressed mess of it all back and on phone calls and e-mails with different people of Dell.  So I thought that, if it still manages to get the Alienware, maybe I can do even better!

  He really should have an SSD, so I'll get a. He was talking and drool on the maps of Titan, so I'll give him two EVGA NVIDIA GeForce GTX TITAN Superclocked 6 GB GDDR5 2DVI/HDMI/DisplayPort PCI - Express cards in SLI config! : http://pcpartpicker.com/part/evga-video-card-06gp42791kr

  I've never built a pc or tinkered with all hardware.  I want to make this even more impressive pc by adding an SSD.  I think I can install an SSD without any problem (I want the Samsung 849 EVO Mz-7TE1T0BW 2.5 "1 TB SSD)... Oops... I just thought of something... 4 TB SATA is actually 4 2 TB SATAs, put in place with 2 as the mirror...  I think that there are only 4 connectors for extension for SSD/HDD... Is this correct?  I have to replace one of the SATAs 2 TB with the 1 TB SSD?  What configuration I would define then the three SATAs 2 TB?  Would it be to say that he would have only 1 TB SATA? Could I set up so that it has SATA 1.5 TB (with SATAs split with half active and part of the half of the mirror for a RAID configuration)?  Furthermore, I have really no idea what RAID is or fact, just that you only half of total storage really active and the second half is as a backup in case of failure of a disk or something to avoid any data loss total... It is also the thing that I'm confused about that I don't know if it is also possible to install two graphics cards of Titan in SLI configuration on the micro ATX motherboard, I guess its Alienware Aurora will be, and still less 1 Titan.  Yes I know it is exaggeration lol, but the game is very important for us, especially since this is how we met.

  Sorry for the long post... Finally, the MAIN POINT & QUESTION:

  I have to install a different motherboard like the Asus Rampage Black Edition IV: http://pcpartpicker.com/part/asus-motherboard-rampageivblackedition in order to install two Titan GPU in SLI configuration?  If so, how this O_o...?  Also, I heard that there is a 'girl' Council that controls the Alien FX LED lighting and ventilation Active... How to connect to the new motherboard (if I need to get a new one)?  Also if I get the other motherboard (if this motherboard work with everything) this motherboard would have space for 4 x 2 TB RAID 1 + 0 and the 1 TB SSD SATAs?

  Please answer.  Thanks, ~ value

  Setsuka

  to install two Titan GPU in SLI configuration?

  Don't know why you config-ed with two years 780 in SLI if you want two Titan-SLI but this guy did:

  http://en.community.Dell.com/Owners-Club/Alienware/f/3746/p/19512935/20402844.aspx#20402844

  Personally, I'd keep just 780 - SLI, since the two configs end up being very similar to the performance. Either they're going run hot (in the game of max.).