new computer hp laptop bits 62, 2 GB of RAM. By mistake, I formatted the hp recovery disk.
The computer uses windows 7 Home, there is no change made on it before she crashed.and after a while the computer does not detect the CD-ROM. I have shut down the computer and when I turned it on again, it said that Manager of start missing that I need to press Ctrl-Alt-Del to restart but it never worked. I tried to change the operating system, but it says that I should run an ASR disk which I did not. What should I do to make it restart, please help.
If you did not a set of recovery disks or USB recovery media, then you have a few options.
1)Contact HP and ask for help.
(2) if it is a Microsoft Windows 7 certificate of Authenticity on the bottom of the laptop with all the twenty-five characters of visible license key, you can install with the key license and a disk or USB Windows 7 installation media.
(3) you can buy a HP recovery disk or HP partner to recover the operating system of the laptop as it was delivered. The recovery disk set also includes applications, and all the drivers required. How to order a defined recovery disk
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