New iPhone not recognized in iTunes

Recently bought a new 5 but when I plug it into my Mac to restore the backup of my previous iPhone, I get the message "the"iPhone"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes. "

I'm on OS X 10.6.8 and iTunes 11.4, which is what I need to do the children of 5 years according to the Apple website. Any ideas on what is the problem?

Thank you very much

John

Hi and welcome to the community!

iPhone with iOS 9 or higher onboard requires iTunes 12.3 or higher. You need to upgrade your operating system, or use another computer to sync your phone.

Tags: iPhone

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