Similar Questions

• iPhone not recognized by iTunes in recovery mode

  Hello

  I have disabled my iPhone by entering the password wrong too many times.

  I do not have a reliable PC, so it makes things a little more difficult. The device is not (ask for the trusted PC) when it is connected normally but does not offer the option to restore the default values. She however does not recognize the device when it is in Recovery Mode.

  I checked my drivers, all the required software are installed, I use an original with port 2.0 usb cable (I also plugged my iPad who trusted the PC and checked another iPhone that is not disabled and both work)

  I followed apple for iPhone reset guide, but it does not go past the stage where iTunes should appear a window with the option to update or restore the device

  Someone at - he encountered this problem before? Any thoughts?

  I asked a friend who works in an Apple repair shop and he has not encountered this problem before.

  Thank you!

  Try DFU

  Connect your device to your computer with a USB cable.

  Turn off the device.

  Hold the Power button for 3 seconds.

  Hold the Home and Power buttons for 10 seconds.

  Release the Power button but keep holding the Home button.

  After that 15 seconds, you will be alerted by iTunes saying that it has detected a device in Recovery Mode.

  If this does not work, try the old way of doing the recovery mode

  Launch iTunes

  Connect the USB cable to the PC, but NOT on the iPhone

  Turn the iPhone off

  Hold the "home" button

  Connect the cable

  Keep now "home" button until you get the iTunes icon and the cable on the screen of the iPhone

  Restore as a new

  Hope that helps

• New iPhone not recognized in iTunes

  Recently bought a new 5 but when I plug it into my Mac to restore the backup of my previous iPhone, I get the message "the"iPhone"iPhone cannot be used because it requires a newer version of iTunes. Go to www.itunes.com to download the latest version of iTunes. "

  I'm on OS X 10.6.8 and iTunes 11.4, which is what I need to do the children of 5 years according to the Apple website. Any ideas on what is the problem?

  Thank you very much

  John

  Hi and welcome to the community!

  iPhone with iOS 9 or higher onboard requires iTunes 12.3 or higher. You need to upgrade your operating system, or use another computer to sync your phone.

• Updated itunes 12.5.1 and iPhone not recognized now

  I upgraded to itunes 12.5.1 and now my itunes does not recognize my iphone when it's connected.  I have a new laptop with Windows 10.  Can anyone help please?  I want to save my phone before I upgarde to the new iphone 10.0 software.  Thank you!

  Hey cbaron12,

  Thank you for being a part of the communities of Apple Support.

  I understand that your iPhone is not recognized in iTunes on your Windows PC.  It of a good idea to always backup your iPhone, so in order to get this problem solved, please follow the steps in the link below.

  If iTunes does not recognize your iPhone, iPad, or iPod

  See you soon.

• iPhone, iPad Air 2 not recognized by iTunes

  Very frustrated right now. Given that Apple's Support is not in contact with return despite requests, the story will go here. I have Windows 10, iPhone 6 + and iPad Air 2. Last weekend I was invited to and did pass to iTunes 12.5.1.21. Plugged my iPhone 6 +. Not recognized by iTunes; 'sync' gray. Tried the same thing with my iPad 2 Air. Same result. I get no error message.  Here are my troubleshooting - what I'm missing, Apple?

  1. Lightning card Checked, works fine with other devices.
  2. Rebooted PC.
  3. Rebooted IPhone.
  4. Restarted iPad Air 2.
  5. I've tried different start up sequences (start iTunes connect manually; first)
  6. Went to 'Upgrade device via Device Manager' - these devices are working properly.
  7. Updated my iPhone and iPad 2 air for iOS 10 successfully.
  8. Apple email support; 48 hours later they gave me another email address for contact.
  9. Chose the Contact Apple Support via phone option - screen "we will call you - your phone will ring at any time.  Still waiting for the phone to ring.
  10. From Discussions on Apple's site with troubleshooting tips, have tried all suggestions with no luck - If iTunes does not recognize your iPhone, iPad or iPod - Apple Support.
  11. I even opened and closed the blinds completely throughout my house to see if that would help.  Go figure.
  12. The last resort on them, says "Contact Apple support" - see #9 above.  Twice.

  Apple-Support - What should I do at this point?  I'm all ears, and Android is looking better and better during my next upgrade.

  Happy to report that I finally found a position that has fixed this. Someone has to give Community contributor turingtest2 a price, they had an incredible post in communities that have corrected my problem.  See below for the excellent suggestions.

  iOS device do not show in iTunes for Windows

  iOS device do not show in iTunes for Windows

• My itunes has been updated the software on my iphone 6 and then it crashed and now my iphone is showing the connect to itunes symbol - but now, it is not recognized by itunes?

  My itunes has been updated the software on my iphone 6 and then it crashed and now my iphone is showing the connect to itunes symbol - but now, it is not recognized by itunes?

  These can help:

  http://support.Apple.com/kb/HT1808

  For a Windows PC, try this http://support.apple.com/kb/TS1538

  For a Mac, try this http://support.apple.com/kb/TS1591

• iPod Touch is not recognized by iTunes

  I did everything in the support pages, but he has yet to recognize my iPod. I tried different cables, ports, computers (it is taken over by other computers with the same iTunes), I uninstalled iTunes several times. I get a prompt my iPod on my laptop is looking to access the photos and videos of my iPod. I always agree (or allow the option says) I'm starting to think that it maybe that my computer can access only the pictures and videos on my iPod and that maybe why iTunes is not pick it up. I have movies on my iPod to my iTunes in sync but I'm really grasp what either. I used the same computer connection, iTunes and iPod for about a year and all of a sudden it happens. I have no idea why this is happening.

  I also posted this topic, subject badly too, help with pointing me in the direction that will be helpful too.

  Help, please

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  I have an ifone6 that is not recognized by iTunes. It has a newer version of iTunes, but when I check the updates, it says I have the latest version. Thinking that it is a matter of Win XP. Thanks for help.

  You can run the latest version of iTunes for your version of Windows, but you are not running the latest version of iTunes is available and it's iTunes 12.3. You must run Windows 7 at least. I'm not a Windows user, but I think 7 is newer than XP.

  Check this.

  http://www.Apple.com/iPhone-6/specs/

• iPod iPhone not recognized byiTunes AMD

  I'm picking up a PC of 1 year of my son. There no iTunes installed before installed and I checked all programs like Apple, support for mobile devices etc. work. When I connect my iPod Touch or iPhone that they are not recognized by iTunes. I ran through all the help topics, but all seems fine, except devices do not display upwards. I ran diagnostics under help and he says "not found, no USB port" as well as iPod etc. The iPod and iPhone fortunately appear in the 'My Computer' menu to Windows is to see very well. How iTunes to see them? I use Windows 10 and bang iTunes to update software

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  If not try a complete tear down and rebuild in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• IPod nano not recognized by iTunes - 10 Windows

  My new iPod Nano (7th generation) is not recognized by iTunes (version 12.3.2).  Windows 10 is pleased to recognize the Nano as a USB and I can copy files to the Nano using Windows Explorer.

  When I open iTunes and connect the Nano screen Nano said that it is connected, windows 10 tells me that it is connected, but iTunes displays the message "an iPod has been detected, but it could not be identified properly.  Please disconnect and reconnect the IPod and try again. "

  Tonight, I uninstalled iTunes, followed the instructions on the Apple support site to stop and restart the "Apple Mobile Device Service".  I also uninstalled the windows drivers, the computer uses and then reinstall the drivers, but the only ones that appear are the original windows ones.

  In Device Manager, the iPod is listed in 3 places:

  Hard drives - Apple iPod USB Device

  Mobile devices - IPOD

  Apple Mobile Device USB Driver - universal series Bus controllers

  Serial - USB Mass Storage Device Bus controllers

  When I click on Player update "mobile devices - iPod" it tells me that "the driver software is up-to-date Volume filesystem driver. WPD

  All you other ideas how to solve this problem?

  Thank you

  Have you tried:

  iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  It's the iPod touch forum. I asked that your post be moved to the iPod Nano forum

• After the recent update to iTunes, my computer is not recognized in iTunes game.

  After the recent update to iTunes, my computer is not recognized in iTunes game.  I am subscribed to iTunes game. My library shows the status of iCloud, and yet when I go into the Match iTunes from the iTunes store, it asks if I want to add this computer.  When I connect and ask the computer to add, nothing happens.  Shouldn't iTunes recognize my that my computer is a Subscriber?

  Hello

  Connect to iTunes. Go to Menu > iTunes > Preferences > general and make iCloud sure music library is checked.

  Jim

• iPhone 6 not recognized by itunes

  My Iphone 6 is recognized by my computer but will not appear in Itunes.  I updated all the components and restarted everything.  My computer is running Windows 10, Itunes is updated to version 12.4.3.1 and Iphone has been updated to IOS 9.3.4.  I changed the USB ports and the USB cord.  Any ideas would be appreciated.  Thank you.

  Try the steps here:

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

• iPhone not recognized (no device found) in iTunes and Xcode

  Data sheet:

  1. MacBook Pro (13 inch, late 2011)
  2. OS X El Capitan (Version 10.11.4)
  3. iTunes (12.3.3.17)
  4. Xcode (Version 7.1.1)
  5. iPhone 4S (iOS 9.3.1)

  Problem statement:

  1. My iPhone doesn't appear in iTunes or Xcode whenever I have it plug it into my mac directly via the usb cable. The Photos app connects and clearly shows that the list of my iPhone photos.
  2. iPhone appears in information system under the USB section.
  3. I have the latest version of iOS and OS x and Xcode and iTunes.
  4. Strange, when I connect my iPhone to a Windows computer, the iTunes in this PC recognize and display devices, and I'm able to sync.
  5. I have been dealing with this problem for almost 3 days now.
  6. Of course, I'm confident the computer to the iPhone when the alert on the computer appears.
  7. When I connect my iPhone to another Mac, it is recognized and the synchronization works.
  8. When I put my iPhone in my device iTunes recovery mode displays and is recognized and I am asked to update or restore. I've done both but my iPhone restarts in the middle of the process and gets not even recognized because it comes out of the iPhone recovery mode.
  9. Wireless mouse connected to my mac via USB works in all ports.
  10. I have USB 2.0
  11. I encounter the error "Could not connect to the device", "Could not connect to this iPhone"iPhone"and"Operation timed"out from iTunes."
  12. It seems that this problem arises with El Capital because I'm able to connect to iTunes and Xcode with Maverics last few months. Only, I returned again a coding in Xcode after a few months break and noticed the problem when I'm about to deploy my application for iPhone.

  What I've done so far but did not work:

  1. Change usb port
  2. Restarted mac, iTunes, iPhone and Xcode.
  3. Downgraded to the lower version of iTunes (12.1). I put it to the later version on light that it did not work.
  4. Use different cables
  5. iPhone in Recovery Mode
  6. Reset the SMC, PRAM, NVRAM
  7. Reset the settings of my iPhone (reset all settings)
  8. Clear/var/db/lockdown folder content
  9. sudo kextload /System/Library/Extensions/AppleUSBEthernetHost.kext and uninstall and then install the latest version of iTunes
  10. sudo launchctl stop com.apple.usbmuxd out iTunes and open it again.
  11. sudo nvram boot-args = kext-dev-mode = 1
  12. Disable the system full protection
  13. Uninstall my antivirus
  14. Created another admin account in my mac and I tried to plug in the unit.
  15. Searched the net for different solutions.
  16. installed anti malware and scanned mac.

  Hoping that someone could enlighten and lead with this problem.

  Finally solved the problem in replacement of my old usb cable with a newly purchased on Apple Store.

• iPhone 3 g is not recognized in iTunes (Windows XP)

  I'm using iPhone 3GS on Windows XP. The phone is recognized in Windows, but when I run iTunes, sound is not being recognized in iTunes. There is no error even. My previous iPhone 2G has been picked up by iTunes, but not my current 3GS

  Sounds like a problem with iTunes if Windows sees it and iTunes does not work, then contact the support of iTunes for assistance.

  "SAKAZMI" wrote in the new message: * e-mail address is removed from the privacy... *

  I'm using iPhone 3GS on Windows XP. The phone is recognized in Windows, but when I run iTunes, sound is not being recognized in iTunes. There is no error even. My previous iPhone 2G has been picked up by iTunes, but not my current 3GS

• 7G not recognized by iTunes iPod

  Since I bought a new PC that runs Windows 10, iTunes does not recognize my iPhone not 5 or my two 7G iPod nanos. It does not recognize my iPod nano 3G. All my devices are recognized on a different PC, so they are not defective. I tried help Apple, followed by dozens and dozens of suggestions on Google and YouTube, paid a technician for 2 hours and he has been unable to fix. I explained the problem to two University IT student and that they could not offer suggestions, I have not already tried. I am ready to buy the latest iPod if Apple guarantees that I can return it if iTunes on my PC will not recognize it.

  Hi profecto.

  Thank you for using communities Support from Apple!

  I understand that iTunes is not recognizing many of your devices, the iPhone 5 and the two iPod nanos (7th generation) when you connect it to your computer running Windows 10. We know how frustrating situations like this can be, especially since your iPod nano (3rd generation) is recognized. We are here to help.

  Looks like you did a lot of troubleshooting already.  But without knowing what you have done, I suggest you work through the steps in the order listed in the resources below:

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

  See you soon!