New LaserJet Pro 1606dn ONLY default available paper is A4

We recently started to install these printers on the nine jobs, running Win 7 x 64 Pro.  These printers are connected via the USB port to work stations, virtual CD installs base drivers, but no matter what we do in the printer properties, remains the default paper size as A4.

Other troubleshooting procedures are also:

-Printer firmware update

-Driver manually removed from the machine and added know good the other workstation Pro Win 7 x 64 driver

-Uninstalling the driver of HP utility execution (which never seems to work)

I followed the information described in these guides forum:

http://support.HP.com/us-en/document/c01455146

http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/printer-defaults-to-A4-paper-size/TD-p/...

Is that all that I'm missing.  Were there an update from HP or Microsoft that breaks these drivers?  All thoughts, help or other suggestions are appreciated.

Kind regards

CaptReiner

Thanks for the suggestion.  The solution we finally used follows:

OS: Windows 7 x 64
MFG: HP

-Open region and language settings in Control Panel
Change all the conceivable options language English (United States)
Formats
Location - also change "Default location"
Change keyboard
Delete all non-English of the United States keyboards.
Administrative
Settings change system locale
Copy settings
Copy the settings for
Welcome screen
New user accounts

-Restart the computer
-If the printer is installed, run uninstall utility on the MFG driver installation disk.  Turn the printer off.
-Restart the computer
-Turn on printer, allow Cirtual CD to install the necessary drivers.
-Open devices and printers, display the properties of the printer and check the correct paper size is selected.

Tags: HP Printers

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