New MacBook 2016 freezes often

I bought this new 2016 MacBook a few months ago and it works all the latest OS X patches. I used to keep open Mail, Chrome, Evernote and Safari. Often, at least twice a week or more, this MB freezes. I could be browsing on Safari or reading emails when the trackpad jams and the cursor disappears suddenly.

I removed most of the applications from loading at startup to keep only Avira and 1PW. Always it blocks for no apparent reason.

Each time to restart the computer, the system asks you to send the diagnostic tests for Apple and I write a short text explaining what I was doing.

I was wondering if someone else runs into this kind of questions where appears the black screen of death or the trackpad blocks.

This looks like a serious problem. My suggestion is to call your Apple store and make an appointment to check it out for you.

Tags: Notebooks

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