New pc burned. Homepage. [redacted]

I bought the new HP Pavlion slimline 400 computer. Model # 400-034. Serial No. [edited moderator Nummber series]. Product # H5P63AA #ABA

The new computer's ip address was not yet online until the end of January 2014. He took for office depot, they said that it was fried. Because it was more than 12 months. As I said its fourteen months. The store guarantee me no good. Covers only the software. Only 4 years old, I had to purchace 3 pc screens. Consumed. The new pc is now gone. I write from my old pc. This store said that I have to eat. No question. paid almost $500 dollors for it. That's uncalled for! As I said just I wouldn't eat any more money for each shipment of bad. Product is bad it self?  This is not how you treat your customers who buy anything other than HP.

I hope you can help me. I don't want to take [redacted].

Hi @DonnaKevin ,

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about this here.

Kind regards
George

Tags: HP Desktops

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