New phone

We just upgraded my son of 5 Apple to a 6 Apple and the clerk at Verizon was not able to transfer photos and contacts to the new phone. He worked on his previous upgrades. How can we find all his info?

What do you mean by "How can we find all his info? Isn't it still on his iPhone 5?

Tags: iCloud

Similar Questions

  • The cards are transferred to a new phone?

    I just improved 6-6s and restored my phone from a backup.  Everything transferred to my new phone except my cards Pay of Apple.  They always appear in my old phone, but not the new.  Is there anyway that I can get them over my 6s? Or am I stuck having to add manually.  Thank you!

    Hello

    Cards don't yield - you'll need to add them to the Apple pay separately on your new iPhone (every combination of payment card and the device is assigned an account number single device).

    More information:

    Set up Apple pay on your iPhone, iPad, Apple Watch or Mac - Apple Support

  • How do I pair my watch with my new phone?

    6 more that my watch was involved initially was stolen.  How do I pair my watch with the new phone?

    Hello jayfromhanover!

    You should be able to match your Apple Watch to your new iPhone without the former. I would try to pair it with the new iPhone, but if this does not work, you may have to clear your Apple Watch to the factory setting and set up again. If you do it should power be coupled with your new iPhone. It could also help https://support.apple.com/en-us/HT205189 I hope you enjoy your new iPhone 6 Plus! Good day

  • Will I get my current phone, replaced by a new phone, because the iPhone 6 is interrupted?

    Hi, I ask this question because I wonder if Apple will replace my phone with a new phone, or if they will just replace an iPhone 6, because my phone has completely stopped working. I know it's a stupid question, but I'm asking you this, so I know what Apple will do.

    They will almost certainly replace it with another iPhone 6; they usually have replacements on the spot, but nobody on these cards can say with certainty. In case they are not, you will get a more recent version.

    (144680)

  • I don't know how or when I get a new phone with the upgrade program! Help!

    I have the iPhone Upgrade Program. I signed up last year and I have a 6 s more. I want a 7 (I have later), but it wouldn't kill me if it does not work.

    This is my experience:

    0) I went to 2 stores in the last three days and called APPLE 1-800-MY - I wanted to make SURE I had all my ducks in a row - and EVERYONE told me that if I wanted to keep my (AT & T) unlimited data plan and get a new phone as quickly as possible, I should go online at midnight.

    (1) online at midnight. Update to hit her until the page appeared at 12:09.

    (2) I went through the certification process of my current iPhone with my series 4 and the last of IMEI.

    (3) selected model, ability and color

    (4) congratulations! You are eligible for an upgrade! Click here to get your phone! (WOOHOO!)

    (5) I got this page. http://i.imgur.com/6oc1Cgl.PNG

    (6) WHAT THE @# REAL! & *?

    (7) I tried the same on iPhone and iPad using Apple store, same result.

    (8) went to bed.

    (9) stood at 07:00 (Pacific) and tried again. Has gone through the same process...

    (10) this time I got THIS SCREEN (http://i.imgur.com/a9y3b5q.jpg). Am I able to order now? What has changed and why I don't have to wait for the 17th? 10A) I tried all stores in California, Nevada and Oregon. There are no. 7 anywhere more available on AT & T phones. Period.

    (11) seriously?

    (12) using the cat online rejects me on straight away - the chat window closes when I select I want to talk about ordering process. The button actually closes the chat window? No warning or message which chats are full/no cat hours/too busy? It closed just the window?

    (13) I called 1-800-MY-APPLE and he literally told me the importance, I am to Apple and then hangs up on me.

    (14) coffee.

    I honestly don't know what else I could have done and how could I possibly be more thorough. I'm still without an upgrade, and there is no direct path to a phone now except the purchase of a pure and simple. But I have another year on my existing phone because I was stupid enough to give Apple upgrade program!

    What are my options? I can't find documentation on this process anywhere!

    See if you can get help from Apple on Twitter: @AppleSupport

  • rose icloud bak on new phone

    When I'm trying to get my back-up for my new phone, is asking my password, this isn't my apple ID. That's one of my contacts. I have reset my password and revived, but same result. Help, please.

    Is this really a new phone or have you used (from someone in your contacts)?  If it isn't new, you will need to get the former owner to unlock it for you:

    Turn off find my iPhone Activation Lock - Apple Support

  • Transfer data to the new phone

    I upgraded my Iphone 5 to the SE.  AT & T helped me transfer my photos and contacts.  I saved my 5S for my laptop, but do not know how to transfer the data from this backup on my new phone.

    You can make a backup with iTunes after this, put your new devices in iTunes and select this option to restore the backup

  • Change the apple to my e-mail ID unique and new phone number

    I have an iPhone 6, bought in the United States in December 2015. The registered apple ID my phone number is connected to the apple of my husband ID. I live in a different country, I have my own email address, and I have a new phone number. How can I change the apple on my phone ID to reflect this new information?

    I'm not Matt brownson, I have my own phone and own phone number, own enamel. I want my iPhone to be entered under my new information.

  • I had to get a new phone because I dropped one and damaged the screen how am I supposed to remove the information from the old phone if I'm not

    I had to get a new phone because I dropped one and damaged the screen how am I supposed to remove the information from the old phone if I don't?

    Are you turning in the Apple device, a company or the insurer? Can you turn on the device? If so, you could try to send a command to erase with iCloud. If this is not the case, if her deal with Apple, they he will wipe away. If the only damage the screen, you don't want just the screen replaced?

  • I download an album a few months ago and I got a new phone and it won't transfer to my new phone, he says buy now.

    I download an album a few months ago and I got a new phone and it won't transfer to my new phone, I looked into hidden purchase, he's not here and when I look to the top of the album, he says to buy now, as I never bought even, please help if you can

    < object edited by host >

    Sign in to the iTunes Store using the same Apple ID, you used to buy the album. Go to the shopping section. You should be able to re - download the album from there.

  • Why set up new phone replaces old backup

    I'm really confused about the 'proper' method to restore the backup to the new phone.

    • iPhone 6 is damaged
    • buy iphone 5 and plug it into itunes
    • try to restore the backup (Aug6) to the iphone 5
    • error message - iphone5 needs updates. said to set up as a new phone.
    • set up as a new phone and create backup (Aug8) OVERWRITING backup (Aug6)!

    So I have a useless backup.

    (1) how could I have done this correctly?

    (2) why is it only 1 backup! Should not be several proofs of dates for backups? I see a lot to choose from, but they are all very old backups... what happened to that Aug6?

    Frustrated and confused

    There should be a backup for the old iPhone and the new iPhone that you just set up as new.

    The new iPhone you just configure would not overwrite the old backup iPhone.

    Don't you see the last backup of the old iPhone?

  • I bought an iPhone 6s online and it is locked with a number passcode.is there anyway I can bypass it and set up my new phone?

    I bought an iPhone 6s online and it is locked with a number passcode.is there anyway I can bypass it and set up my new phone?

    No, better return you it for a full refund.

    Without the password, you have a brick.

  • I can't activate my library of music to icloud. I got a new phone and it won't let me turn the music I had in my previous phone

    I just got a new phone and can not activate my icloud music library. I get a message saying that I can't turn on my music. What can I do?

    Welcome Vikyr,

    I know how it is important to get your iCloud music library running. I'll be more than happy to help you resolve it.

    Start with the basics. Please go to settings > iCloud on your iPhone and log on to iCloud. Once done, reboot the iPhone using this article: restart your iPhone, iPad or iPod touch - Apple Support

    Once finished, go ahead and sign in iCloud and try to activate iCloud music library again.

    See you soon

  • I get a new phone, it backs up?

    I have an iPhone 5 s with t-mobile. I need to restore this phone and I'm go to sprint and they give me an iPhone 6s. Earlier, my iPhone 5 s stopped and froze on the apple logo completely, while I was with Instagram. I let him die, and then I rebooted. He did not, the phone was still stuck. I even did a hard reset. Did not work. I removed my case before all this. I have not abandoned or whatever it is spilled on it or something like that. Im not getting the iPhone 6 sec until July 8. IM afraid that all my contacts and photos save icloud to my new phone my iPhone 5 s. My contacts and pictures will save?

    Impossible question to answer.

    It should be. All phones should save on iCloud. You must wait to receive it and to use.

  • Backup OS 9.3.1 - new phone OS 9.3.2

    Hello

    I'm new to this community and I hope that there is someone who can help me.

    I took a backup of my old phone (4 s) 9.3.1 iOS. Now I wan't to restore my files/settings/etc on my new phone (SE), but of course it runs OS 9.3.2.

    If I always get an error that the file is "not compatible or damaged. The old phone has disappeared, so I can't restore it more.

    Decommissioning is not possible, since Apple is no longer siging 9.3.1.

    Thanks in advance

    David

    I have not seen this message before (no help for you).

    I have restored my information from a backup of my old iPhone 5 to my new iPhone SE. The backup has been on iTunes. I remember correctly, both phones running the latest version of iOS.

    If your backup is corrupt, I don't know of a way to recover the old data (again, no help for you).

    Barry

Maybe you are looking for

  • Photosmart plus 250 series: find lost documents

    I analyzed a number of documents successfully on my computer. I did have the opportunity to save these documents on my Applemac, and I am unable to find them. I noticed a message on printer malfunction Hello but do not know if this has an impact on i

  • Volume icon missing from the system tray

    Original title: 'LOST' ICON I've lost the 'speaker' icon which is usually at the bottom of my screen that allows me to adjust the volume on my PC.  How can I get the icon back?

  • How to copy the drivers on a blank cd for windows xp.

    I would like to copy to a cd of drivers for my windows xp which is a friends house and we try to copy the drivers on a cd and put the disc into my computer which is windows xp and I need assistance to download the right drivers on a blank cd for my w

  • How can I get windows live mail for work online

    My windows Live Mail is showing "work offline".When I get the dialog box "do you want to go online? I press 'Yes', but the same dialog just come back again.

  • hp support has lost, need help tp reinstall.

    I lost hp support assistant, I try to install something is going wrong did not work Help