I can't activate my library of music to icloud. I got a new phone and it won't let me turn the music I had in my previous phone

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  Sonia Halvorson wrote:

  I just bought a new computer and did a fresh install of my Collection of master CS6.  That is to say my serial number is valid, but calling it a product was not found on this computer.

  This means that your CS6 serial number is an upgrade. You would have upgraded from a previous version, possibly of CS5.

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  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
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  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
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  Are you using the right Adobe ID to connect? (use the ID with which you have subscribed for cloud creative)

  Post a screenshot of the guest of the trial as well. If you use the right Adobe Id,

  Please follow the steps below: -.

  Move the Opm.db file to the desktop.

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  3. On Mac, delete the opm.db file located here: \Library\Application Support\Adobe\OOBE
  4. Restart your computer
  5. Restart Creative Cloud connection and connect

  Concerning

  Assani