New user experience

Similar Questions

• My new user experience with PP5.5 (not so great)

  I just wrote a long post and I think I have bad poster - error 'Cannot post now', even if I can post in the test forum. It is a short message to see if it works...

  > (Next time: Let's post twenty-five separate individual questions in threads separated distributed one month!- I'm just kidding).

  In fact, it is the best thing to do.

  It is easier to have a productive when conversation 1) the subject line of the thread says people the only thing that the wire is of approximately and 2) the thread focuses to make it clear that the answers apply to.

  > A bug report necessary to demonstrate a problem enough such as

  an engineer can reproduce it and stand a chance to fix a

  burden rather than a bug report which cites an existing known

  malformation.

  If we see a single report on a question, then treat us very differently a subject for which we have seen 20 reports. Frequency is correlated with the priority, because we want to serve the largest number of people with our difficulties.

  After all, if I understand correctly, read you the Scriptures to the wishform

  by Todd in any case [hmm... or is it only After Effects?], and I'm sure that

  He is reading this thread, too (and presumbly therefore his first Pro

  counterpart).

  It's a very bad assumption (badly) that the Adobe staff to read these discussions. This is a user forum. Some staff members Adobe spend a little time here because we love help, but is not an official or reliable way to communicate with Adobe staff.

  BTW, I'm just the person who reads all of the bug reports for After Effects. My Premiere Pro counterpart is not spending much time at all on the forums.

  (For other many other Adobe products, I have been informed that it is useful

  in support of workbooks with assistance from Adobe to officially get the bugs

  connected. But Todd said this is not the case for DVA products.

  Of couse, I don't know what to do if the bug report requires a fixation

  files, since you can't do that in the wishform - file the two I suppose.)

  No, don't do both. Filing bugs with the support of Adobe is not the right thing to do.

  If we need a file on your part, we respond to the bug report and give you an e-mail address to send him.

• User account problems - create a new user profile with the error message: the user profile service service doesn't have the opening of session/user cannot load profile

  I'm very used to make new user accounts and he have done many times, but this is the first time I had trouble with it. I'm just trying to create another user on my computer, but every time I try to create an and log on to it, I get the message: the user profile service service has no opening session/user profile cannot be loaded. I tried to create this profile as a standard user, administrator, and a customer. Does anyone know what is the problem?

  Hello

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
  Mode has no default password (unless someone has changed the password so it should be available).

  Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
  has been known to cause this problem.

  Error message when you log on a Windows Vista-based or Windows 7 using computer a
  Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have been connected with a
  temporary profile. "in Vista
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the Admin account hidden to lower your user account APPLY / OK then wear again to
  ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
  above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
  password (or two with the same password) use a test or difficulty to another.

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
  always leave to an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• What to do with the old user profile after you have created a new user profile

  original title: new user profile

  I was told my user profile is corrupted and create a new one, if I do this is it recommended to give up and delete the old? Or simply use the new profile for the intended use of the new?

  Hello

  They are similar, if not the same, as your question then use these methods to correct problems
  with the account or migrate to another (explained in the last link however you please, don't skip the)
  other measures to start).

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. The ADMIN account in trunk
  Mode has no default password (unless someone has changed the password so it should be available).

  Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google Earth)
  has been known to cause this problem.

  Error message when you log on a Windows Vista-based or Windows 7 using computer a
  Temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have been connected with a
  temporary profile. "in Vista
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrrups you are TOAST.

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the Admin account hidden to lower your user account APPLY / OK then wear again to
  ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
  above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
  password (or two with the same password) use a test or difficulty to another.

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
  always leave to an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Retrieve the user profile for a new user after user profile Service failed and could not be loaded

  I use Windows Vista Home Premium operating system.

  I wasn't able to log onto my user;  I searched online for an answer and advise him to create another user - I had 'Admin' status with the original user.

  I followed the following instructions:

  http://support.Dell.com/support/topics/global.aspx/support/DSN/en/document?c=us&CS=19&docid=39CC797DE6882CB6E040A68F5B285C29&l=en&s=DHS

  According to these instructions, I've logged on the account current and open a session on the new user account.  However, all my documents, pictures, music, files, office, Microsoft Office Suite, Microsoft Outlook Email, etc. have disappeared!

  I not created it of new files or documents under the new user in the fear that it crushes everything and help restore everything back to its original state.

  When I performed a search of the system / "C: drive", none of the documents or files have been found.

  How to restore these things, especially my photos?  Or, how to restore the original user?

  Any help you give me for this problem will be greatly appreciated.

  original message: error message: "could not load user profile and user profile Service failed". Made a function to create a new user, but all my files, pictures, music, desktop icons and other stuff are GONE AND I can't FIND them ANYWHERE!

  Hello

  Your data and files are still there in the C:\Users\Your user name where C: is the drive where
  user profiles are stored.

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup.

  Some programs such as the updated Google (if you added the toolbar Google, Chrome or Google
  Earth) has been known to cause this problem.

  How to fix error "the user profile Service has no logon. User profile cannot be loaded. »
  http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have been logged on with
  a temporary profile. "in Vista
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrrups you are TOAST.

  How to enable or disable the real built-in Administrator account in Vista
  http://www.Vistax64.com/tutorials/67567-administrator-account.html

  Use the Admin account hidden to lower your user account APPLY / OK then wear again to
  ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after the
  above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with your same
  password (or two with the same password) use a test or difficulty to another.

  You can run the Admin account hidden from the prompt by if necessary.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  If you cannot access your old account, you can still use an Admin to migrate to another (don't forget
  always leave to an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Restart the system created the new user profile

  When trying to connect to my laptop (before leaving), I have a blank screen with only a cursor before I could log on to the computer. I got tired of hitting CTRL alt del to get into the Task Manager, but he did not do anything.

  Then, I held the power button for five seconds to turn off the computer and restart it.  When he started upward, it showed an error that says the computer is not stopped correctly and on this screen, there are several options to reboot windows, I chose the option "restart windows normally" I could connect with my fine existing password, but when the windows actually open, my experience had changed and all my files are gone.  After some research, I found that all the old information of my were still there, but a separate user profile had been created and everything has been re-pathed to the new user.  The new user profile name was my existing profile name, then my name with a .pc at the end (ie. user name - username.pc).

  My questions are twofold: one) what the hell happened? and (b) what is the simplest to make everything re-pathed to my existing user profile.

  Thank you

  You have been put in a temporary user profile because the original was damaged. You can try the techniques below. If this does not work, let me know and I'll give you another path.

  Critical files are under % systemdrive%\users\user-account\ntuser. The ntuser.dat file is actually a registry hive. Run regedit high and select HKEY_USERS and "load hive" in the menu. Now, go to:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

  There is a line for each profile. If a profile is bad, check:

  (a) that the name of the key does not stop in ".bak" (remove .bak If it)
  (b) that the RefCount value is 0 (change it if it is different)
  (c) that the State value is 0 (change if different)

  If this is not the case, make the changes and try to connect as this user.

  More details of MVP Aaron Tiensivu - assume in this example that the user name is "atiensivu", field is "personal" and the user profile is located in % systemdrive%\users\atiensivu. Letter is usually C: on standard Vista installs. Replace each instance of "atiensivu" by the username of the corrupted profile.

  1. If you can log in profile, take note of the variable value environment % USERPROFILE. It will probably be "C:\Users\atiensivu" or "C:\Users\atiensivu.staff". Logoff.

  2. If you have opened a session with the profile at any time since your last reboot or you think that there are files in use in the profile, reboot. The important part is to ensure that there are no open files in the directory of the profile broke.

  3. log in as administrator or another account that has local administrator rights.

  4. run "takeown /r /a /d y/f % systemdrive%\users\atiensivu.

  5. starting at % systemdrive%\users, rename "atiensivu" to "atiensivu.old".

  6. in % systemdrive%\users, create a directory named "atiensivu".

  7 run "takeown/r/u staff\atiensivu/f % systemdrive%\users\atiensivu".

  8. run regedit and go to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList and remove the SID key to the corrupted profile. Best way to find the correct SID is looking for the 'ProfileList' key to the directory mentioned in %UserProfile% in #1 step.

  9. closure of the session.

  10 log on the account "atiensivu". A new profile must be created. Copy all the files you can of the old profile directory.

  Orders "takeown" might be overkill, but I don't like permission errors.

  MS - MVP - Elephant Boy computers - don't panic!

• Configure the new user to the parental control account. Dial-up users. lost icons. Impossible to access anything

  lost icon while creating new user account. cannot access anything whatsoever.

  Hi reid54,

  I will need some additional information to help you best.

  ؠ you are facing this problem into account administrator?

  ؠ Do you get any error message?

  ؠ How many user accounts you have in your computer?

  ؠ Could you expain in detail your problem?

  Meanwhile, try activation built in checking and user account if you are able to access.

  In Windows Vista, the built-in Administrator account is disabled by default. In previous versions of Windows, an administrator account was created automatically during Out-of-Box-Experience (OOBE) with a blank password.

  An account administrator with a blank password is a security risk. To better protect the system, the built-in Administrator account is disabled by default in all new installations and upgrades of Windows Vista.

  HOW to: Enable the build-in the administrator account in Windows Vista

  http://support.Microsoft.com/kb/555910

  Alternatively, you can try to restore your computer to a previous state.

  Follow the instructions below to restore your computer to a previous state.

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
  2. If you are prompted for an administrator password or a confirmation, type your password, or click on continue.
  3. In the System Restore dialog box, click Next.
  4. In the list of restore points, click a restore point created at least a week before the current date, and then click Next.

     Note: If you do not find a restore point that is aged for at least a week, select the first point of restoration that is available.

  5. Click Finish.
  6. The computer restarts. The system files and settings are returned to the State they were when the restore point was created.

  Check whether the problem is resolved.

  For more information, please see the link below.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Please post back and let us know if it helped to solve your problem.

  Kind regards

  KarthiK TP

• My vote of confidence for the new CCS experience

  Hi team,

  As a person, who has worked for many years, that I realize some of the complexities that need to be involved in

  with a change as important as this major migration which has just completed the CSC team. I think that the benefits of the

  the new experience far exceeds current flaws/bugs that we see here. I know that the amount of work that Dan, Vidhya,.

  Tom and the CSC team put in what actually a better community for all of us, as users of CCS, so I just wanted

  to add my + vote support and thank you for all you do to support CSC!

  I'm sure that CHCS will continue to be the technical support site first "bar none!"

  See you soon!

  Rob

  I completely agree with the first sentence. Unfortunately, as one who has worked in IT for years may I know that not every idea will turn world to be the best place.

  Just ask an average user of Windows 8 How change there aprecitate major user interface. I do not know so many excellent people spent a lot of time to create this new Interface for Microsoft.

  Dan and others - so sorry to say, nothing personal - but this Interface has no new functionality, I missed in the old user interface, but it lacks several features I evaluated in the old user interface. So - I have to spend my time learning the new user interface. No advantage from it, but only the disadvantages.

  On the other side, it is not my forum it's Cisco forum. I fully acknowledge suvereignty of Cisco to change at any time. For any other reason or no reason.

  I don't know that CSC will continue to be the best forum for the community. It is the only forum of the community of the Cisco, so no way to better...

• BlackBerry 10 has some suggestion of a new user of BlackBerry 10.

  Hello everyone. Im a new user of BlackBerry and BB Z10 is always my first BlackBerry device. I moved from for BB 10 Android. BlackBerry 10 is a good OS, but some fundamental things do not work properly even after 1 year of release. I will mention a few here.

  1. I can type the first letter of my message/note in small letters etc. No matter what I do first the letter (after full stop or the first letter itself does not matter) is typed in full alphabetical letter. It's a great pain and it is not yet resolved.
  2. When you are deleting a text written as you typed a message but you want to remove the first 3 or 4 words and you hold the BACKSPACE of your BB 10 keyboad, it removes the words of 3 or 4, but if you do not release the button then it starts also delete other words as well. Well show a demo video if you do not understand what im.
  3. He's led light, but I don't see much use of it. its only used for notifications and is used a light red and there is no built-in led model editor. BlackBerry should at least add a charge indicator and battery as its very useful and must have one of the led notification lights.
  4. File transfer via BB connection is too slow. Only 300 to 600 kb/s which is too slow. Improve this. I don't know if its BB link problem or question BB 10.
  5. No built-in backup Come on BlackBerry app Asha same, 200 have an integrated in the backup manager.

  That's it for now. I will update post when I find something else. BlackBerry 10 is really a good OS. Its smooth and fluid sweeping gestures, are great. IM in love with my Z10.

  1. you "can't"?  This isn't a bug. Just go back and type the letter again and it may require a third try, but it will work. That will not change, it is not a bug, it's intentional.

  2. I understand, you hold the back key too long. Touch to set your cursor at the end of words to be deleted. Drag a finger on the keyboard from right to left to remove a Word. Use two fingers slide right to the left to remove TWO words.

  3. where several LED control and notification third BeBuzz apps, Hub ++ and others. Check your App World.

  4. the transfer via the USB cable? Doing so on the WiFi is faster in my experience. If you need assistance with this, please ask.

  5 link built in backup. In the past, Protect would live backup, but not on BlackBerry10 OS devices. I use FireChest Backup, for good and varied backup options.

  The z10 is a great device, glad to hear that you're enjoying it.

• Is impossible to turn on the guest account. Cannot create new user account. "The service user profile Service has no logon. User profile cannot be loaded. »

  Is impossible to turn on the guest account.  Cannot create new user account.  After to try one of those and reboot, the icons of account appear, but when you try to use, the following instructions of error present when you try to log in with the new account or comments: "the user profile Service service has no logon.  User profile cannot be loaded. "I looked at the answers to all the previous ones (including the KB947215) and no not to address specifically.  For the most part, they seem to assume that there is a guest or a new profile in the first place...

  The system is Win 7 Pro 64-bit with all available updates.  I can't say when the last time that the guest account has worked (rarely used) and just found out I can't do new additional user, accounts trying to solve the problem of account of comments... so I have not tried to enter Safe Mode and do a system restore , because I can't yet identify a useful restore point...

  There are no entries in the registry for a guest or a new standard user account.  The registry entries for the three accounts normal-quickly (2 x admin, 1 x level) seem to be appropriate.  Watch register computer/HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

  S-1-5-18 = system profile

  19 = local service,

  20 = network service,

  21 long numbers + 1004 plus User1 (admin),

  22 long + 1005 plus 2 user (admin),

  23 plus long + 1006 is user3 (standard,

  and no comments or additional profiles appear.

  C:\Users includes

  All users,

  User1,

  User3,

  By default,.

  Default user (which is inaccessible for me, even as an administrator),

  Public,

  User2,

  No guest or additional profile appear.

  All except the default user (I can't open) seem to have the appropriate, NTUser.DAT files although I don't know how to check for corruption.  Having both a default value

  and a default user folder seems hokey.

  I think I understand instructions how to fix or remove a corrupted profile, but that does not apply to the guest account or profiles that do not exist.

  Help?  Ideas?

  This message contains the strange solution.

  [Plan B - I found one thread where one user said that the same symptoms of the problem that you experience this problem solved]

  - - - - - - - - - - -

  Plan h - while another user said that it was caused by a file Windows Live problem

  This is the thread I can not create a new user account (Windows 7): the user profile service service doesn't have the logon

  You find it difficult to follow the thread as it's long and reported problem by different people to confuse it and there is also a bit of bickering [long filaments often end up being quite incomprehensible].

  ..., See references to the event viewer in the middle of page 4 and Windows Live we [at the bottom of page 2 more on page 3].

  I see not the logic of the any of those things, but if one of them do things long enough that you are trying to create new accounts that works, you will know how in the future until a proper solution is found.

  This is the useful part where this user has tested the solutions proposed in this thread linked above: -.

  This has proved to contain leads to a difficulty.  Have to admit, when I read everything the first time, several days, I did indeed find it confusing and even the parts that I "heard" (sorta) does not appear to be related to my symptoms.

  It turns out that the answer of JDMICHAL May 17, 2011 contained this:

  (1) C:\Users\Default\AppData\Local\Microsoft\Windows open live
  (2) this directory has two subdirectories with a single file of each. Go into each directory and apply the following:
  (a) make a right click on the file, open the properties.
  (b) click the Security tab.
  (c) it will issue a message: "to continue, you must be an administrative user with permission to view this object's security properties. Would continue you? ». Click on the button continue.
  (d) click on the Add button...
  (e) ' everyone' type in the box at the bottom of the dialog box. Click on "check names"; It should be emphasized the "everyone". Click OK.
  (f) ensure that the new "Everyone" entry "read" and "read & run" check under the column "allow".

  After doing this for two files, attempt to connect to the account. He must undergo.

  The procedure (bascially) worked... Although the different answers on my system differed slightly along the way (perhaps due to the slightly different versions of Win 7?, because I was already logged in as an administrator?).

  In any case, "Everyone" with the read and read/execute permissions adding to these two files seems to have done the trick:

  C:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\Bici1_00.sqm

  and

  C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm

  Thank you for leading me to this!

• 9 - Hotspots - poor user experience have to click TWICE to clear an incorrect answer of Captivate

  9 - hot spots using Captivate

  When you select an incorrect answer (the user clicks on the wrong place of the screen) the user goes into a loop of terrible. It is a function unsuable.

  What is happening

  The bad hotspot is clicked

  Submitting hits

  Try again, a message

  You wait until they are able to do.

  If they click anywhere else now, more in addition to hot spots appear (there is no limit), one bad cannot be erased.

  If I create a new slide with a clear"" key.

  user hits bad hotspot and after presentation Gets the error message

  Clear hits

  It clears the message, the hotspot evil remains

  Surely the hotspot should also go

  To get rid of the wrong answer, they must strike clear again

  (by the way they could create hundreds of attempts if they want here)

  Terrible user experience.

  OK, I entirely agree with you on the usability of the issues of access point by default, not only for the reason that you MENTION, but for many more. It is also never possible to add a button shape on a matter of hot spot, because the whole issue can be clicked, everything can be an access point. Which means that if the user clicks the form button (I often offers to provide assistance or information on the issue as the score for this question, or the total of points already earned) which will be counted as a bad hotspot click.

• Find my phone turned off and still can not activate for new user

  Hello

  I bought a 6 s 64 GB Iphone to a friend yesterday and immediately restored to use for my part, but now it asks me to enter the my friend apple ID to activate, even tought "find my phone" was not enabled on this device. The thing is that my friend can't access his account from apple, since he is unable to access his e-mail account so that he can not give me the papers.

  I'll double check the IMEI on this site https://www.icloud.com/activationlock/ and it tell me that activation lock is off and the unit is ready to be used by a new user.

  Can you help me with this? I can give you the IMEI of the device

  Did you reset all data and settings? (Reset) And could you give me more information about the popup? It asks for your Apple ID friends inside to find my iPhone, or is it a notification system?

• Words of past & favorite appeared to a new user who portable Mozilla on the same computer resinstalled (even after history, cookies etc. were deleted)

  Words of past & favorite appeared to a new user who portable Mozilla on the same computer resinstalled (even after history, cookies etc. were deleted)

  Firefox would use a profile previously used folder if this user would use the same Windows account.
  It is always better to give each user their own Windows user account and protect your own account with a password if you are concerned about privacy issues.

  You can use the Profile Manager to delete all the files and the profile folder.

  • http://KB.mozillazine.org/Profile_Manager
  • https://support.Mozilla.org/KB/managing+profiles

• possible virus. pop up "Hello, new user.

  When you open safari I get pop up "Hello, new user", which I have to close it before you continue. possible virus?

  No, not a virus because currently there are no viruses for OS X. In Safari preferences, click the Advanced tab and check the box for show develop Menu in Menu bar. Then use this menu item to empty Caches

• downloaded v.21, but do not get new user interface

  I downloaded the latest version several times. I want the new UI, but my browser will not convert to the new user interface. I don't know if there is an option somewhere is going to fix this problem, or what is happening. Any help would be appreciated.

  You get the orange Firefox menu button when the menu bar is hidden.

  • Firefox menu button > Options
  • View > toolbars (press F10 to display the menu bar)
  • Right click on empty toolbar space

  See:

  • https://support.Mozilla.org/KB/how-do-i-get-Firefox-button
  • https://support.Mozilla.org/KB/menu+bar+is+missing