Next issue known token of RSA - Horizon Client for Mac - problem/Bug?

Scenario:

VMware View 5.3.5

View Client that connects to a server in a DMZ security

Security server is associated with a connection to the server and the connection to the server is in the local private network with the device of the RSA authentication

Running VMware View Client for Mac version 3.5.2:

* RSA policy is that 3 chess requires the "next necessary token code" at the next logon

* The user tries to authenticate 3 times using an invalid RSA code

* User tries to connect to the fourth opportunity with a valid RSA code

As expected, the RSA authentication requires the next Token Code. View Client presents the dialog box asking the user to wait for the next token code

However - any value is given in this box, the proceed button is grayed (disabled). There is no way to go forward with or without the next token code. Only the button CANCEL is made available.

Is this a known issue with the customer?

Thank you

I just wanted to update that I got it to work.  We are on the Horizon to display 7 on the backend and it seems that this user has downloaded an earlier version of the Client VMware Horizon.  I don't know about the version feature cross-as you say you execute view 5.3.5 but switch to version 4.0 (release 16/06/16) fixed the problem for me.

Tags: VMware

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