NI USB - 8473 Windows can't find a driver

After I installed my software CAN 2.6.1 and connect my USB device, Windows starts the Hardware Wizard but can't find the drivers for this device.  I started with 2.4 and uninstalled and reinstalled it which didn't help, and then I upgraded to 2.6.1.  This does not help either.  My impression is that it's something to do with Windows or the computer, but I thought I would ask if anyone has seen this problem before, where it's a hardware or software problem.

Hello

Thank you for your message.  The NI-CAN driver is an INF called nican.inf.  Instead of automatically detected the driver in the new hardware wizard found, try accessing the file nican.inf.  This file is located in the following directory: C:\Program NIUninstaller Instruments\NI-CAN\staging.

If this does not work, I only run the following the link Microsoft Windows Cleanup utility and remove all records of NI-CAN of your system and then reinstall the driver once more.

http://support.Microsoft.com/kb/290301

Kind regards

Todd v.

Tags: NI Products

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