Nine T450s and fingerprint reader has stopped working

I know that many people have had this problem but I can't find the solution. One of the sons of 2014 has a "resolute" response but all that says is "it seems to have solved my problem." Left, wondering what solved the problem...

I've had this computer for a week. The fingerprint reader worked fine until yesterday. Not sure if it was a coincidence, but I connected an old drive to write DVD on USB port to try and install an old software. After that, the fingerprint reader is is more light up or work. The driver seems to work fine in Device Manager, but when I open the fingerprint reader app I get a message saying that the drive is not connected.

It's a problem that remained to still unresolved and unanswered by Lenovo or is there a solution can someone tell me?

Any help will be much appreciated.

UPDATE: support said that the keyboard is what has been the cause of the problem and replaced the keyboard. The drive works fine now.

Tags: ThinkPad Notebooks

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