nItunes not recognizing Ipod

Similar Questions

• Peripheral shuffle not recognized-iPod USB - Vista

  Hello

  I have a laptop HP 6730 s that works perfectly since I bought it a few months ago. I recently bought an iPod shuffle 2nd generation. The device worked properly once. Neither the ipod nor any other usb device works now. There is an exception: my HP printer which is connected by USB, but has its own power supply still works.

  I get the error message "USB device not recognized", even if there is no at all connected usb devices.

  Thanks in advance for any help

  Andrew

  Andrew Russell,
  Thank you for visiting the Microsoft Answers community forum.

  We need to collect information to this issue.
  When you go into the Device Manager, the USB controller is displayed as working properly or does have a yellow exclamation mark on it?
  What is the error "USB device not recognized" appear - what happens when the mnessage appears?
  You have restarted the computer? (I know, stupid question, but some people don't do that)
  The same thing happens if the computer is running on battery or AC power?

  Here are a few things to try until we get more information from you:

  Rollup cumulative update for USB in Windows Vista Basic components
  http://support.Microsoft.com/kb/941600

  Try uninstalling the iTunes software, reboot, and then try another USB device to see if it works.  Sometimes iTunes can be damaged and cause USB problems.

  Let us know if any of these things help, and the answers to the questions, then we can also help you.
  Thank you
  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Why is my device not recognized ipod mini?

  I'm new and do not know if my question will never be answered, but I'm going.

  I recently updated my laptop from Windows 7 to Windows 10 by accident.  However, no damage other than now when I went to plug my ipod mini to recharge, my computer doesn't recognize the device.  I just went to sign and no device is listed.  How can I add the device?  Is it still there?  I'm so confused.

  Need help

  This doesn't sound confusing, Yes. Have you checked the updates in iTunes? There may be a new update available now that you have Windows 10.

  If this does not help, I would like to try the rest of this article: If iTunes does not your iPad, iPhone or iPod - Apple Support

• New Ipod nano is not recognized on laptop

  Bought a new Ipod Nano (my old one fell; broken screen).  I have the latest version of ITunes on my laptop HP Envy.  My sync iPhone without any problem. my old ipod nano also syncs.  A did the device synchronization Tests. Results: No Ipod Touch, IPhone or Ipad found.  I can also scroll to the clock and the parameters of the IPod Nano. I need help from the community before I call Apple.  Thank you

  Hello pamelafromsonora,

  Thank you for using communities of Apple Support.

  According to your post, I see that your new iPod nano is not recognized by iTunes on your Windows PC, and you cannot scroll through the settings of the clock on your iPod. I know how it is important to ensure that you can connect your iPod to your computer/iTunes and use all the features. I'll be more than happy to help you with this.

  Use the article If iTunes does not your iPad, iPhone or iPod and follow these steps to see if iTunes recognizes the device, specifically these sections:

  When iTunes on your computer doesn't recognize not the connected device, follow these steps. Try again after each step:

  1. Make sure that you have the latest version of iTunes that works with your computer.
  2. Check that you have the latest version of the software on your Mac or your Windows PC.
  3. Make sure that your device is turned on.
  4. If you see a trust this computer alert, unlock your device and press trust. If you still see the alert, you may need to reset your lockdown folder.
  5. Unplug all accessories USB from your computer except for your device. Try every USB port to see if it works. Then try another USB Apple cable.
  6. Restart your computer and your iPhone, iPad or iPod.
  7. To see if your device needs service, try another computer. If you have the same problem again, contact The Apple support.

  If you are using a Windows PC

  1. Open Device Manager by following the steps for the version of Windows that you have:
     • Windows 10: Click the search box in the lower left corner, type Device Manager and press ENTER. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
     • Windows 8: loose in the right edge of the screen. Press search and enter the Manager devices, and then click Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
     • Windows 7: click on > Control Panel > system and Maintenance > Device Manager. If requested, enter your password. In the list under Bus USB controllers, find the Apple Mobile Device USB Driver.
  2. Even if you do not find the Apple driver, follow the steps below, based on what you see or don't see.

  The pilot and
  No symbols

  A down arrow
  by the driver

  Exclamation or
  question mark by
  the pilot

  No Apple Mobile
  USB device driver

  You don't see symbols next to the Apple Mobile Device USB Driver

  If you do not see , , or of the Apple Mobile Device USB Driver, look for third-party software conflicts. Then if you still need help, restart your Apple Mobile Device Service or contact Apple technical support.

  

  You see an arrow down

  If you see next to the Apple Mobile Device USB Driver, the driver with the right mouse button and choose enable from the context menu. Then if you still need help, contact contact Apple technical support.

  

  You see an exclamation point or question mark

  If you see or the Apple Mobile Device USB Driver, right click on the entry, then manually update the Apple Mobile Device USB driver.

  

  You do not see the Apple Mobile Device USB Driver

  1. Disconnect your device from your computer.
  2. Save a screenshot by pressing the Home button and sleep/wake button of the device button at the same time. The screen should Flash briefly.
  3. Reconnect your device to your computer.
  4. If you see one of these sections in the Device Manager, expand them:
     • Imaging devices
     • Other devices
     • Portable devices
     • USB Bus controllers

  Now, locate the entry that recognizes the device as a camera. You should see 'Apple IPhone', 'Apple iPad' or 'Apple iPod '. Right-click the device entry, and then manually update the Apple Mobile Device USB driver.

  If a single unknown device appears, follow these steps:

  1. Right click on the unknown device entry.
  2. Choose Properties from the context menu, and then click the Details tab.
  3. In the drop-down menu, select hardware IDS.
  4. If the ID begins with something other than USB\VID_0000 & PID_0000, go into the Device Manager and right click on the entry for device unknown, and then manually update the Apple Mobile Device USB driver.
  5. If the ID begins with USB\VID_0000 & PID_0000, then follow the remaining steps.
  6. Unplug the unit and remove all the USB devices on the computer.
  7. Shut down the computer, and then turn it back on.
  8. Reconnect the device, tests of each USB port for about 30 seconds to see if the device is recognized.
  9. Test with a different, checked 30-pins-USB or the lightning-connector-cable-USB, if they are available.

  If you still need help, contact Apple technical support.

  

  Manually update the Apple Mobile Device USB driver

  If one of the sections above directs you to this section, you should already have right click on an entry in the Device Manager. Now, follow these steps:

  1. Choose update driver software.
  2. Choose "Browse my computer for driver software."
  3. Choose "Let Me pick from a list of drivers for devices on my computer.
     
  4. Click the disk button. If this is not available, choose a category of devices such as Mobile phone or storage device, if in the list.
  5. Click Next. You should see the disk button.
  6. Click Browse and navigate to C:\Program Files\Common Apple Mobile Device Support\Drivers.
  7. Double-click the file "usbaapl. If you have a 64-bit version of Windows, this file will be called "usbaapl64". If you do not see here "usbaapl64" is not a Drivers folder, look in C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers.
  8. In the disc window, click Open, and then click Next and then click Finish.
  9. Windows installs the driver. If a message indicates that the software that you install "not passed the Windows Logo test", click on continue. You can get help with other common errors and the error code numbers in this Microsoft article.
  10. Open iTunes to make sure that iTunes recognizes your device. If not, Restart the Apple Mobile Device Service.

  Best regards.

• 7G not recognized by iTunes iPod

  Since I bought a new PC that runs Windows 10, iTunes does not recognize my iPhone not 5 or my two 7G iPod nanos. It does not recognize my iPod nano 3G. All my devices are recognized on a different PC, so they are not defective. I tried help Apple, followed by dozens and dozens of suggestions on Google and YouTube, paid a technician for 2 hours and he has been unable to fix. I explained the problem to two University IT student and that they could not offer suggestions, I have not already tried. I am ready to buy the latest iPod if Apple guarantees that I can return it if iTunes on my PC will not recognize it.

  Hi profecto.

  Thank you for using communities Support from Apple!

  I understand that iTunes is not recognizing many of your devices, the iPhone 5 and the two iPod nanos (7th generation) when you connect it to your computer running Windows 10. We know how frustrating situations like this can be, especially since your iPod nano (3rd generation) is recognized. We are here to help.

  Looks like you did a lot of troubleshooting already.  But without knowing what you have done, I suggest you work through the steps in the order listed in the resources below:

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

  See you soon!

• iPod Classic not recognized whan connected to iTunes and related issues

  Whenever I connect my iPod classic to iTunes (Windows 10) is not recognized. iTunes then freezes after awhile of trying, it is recognized by iTunes. You can see everything on the iPod, but you cannot synchronize. Then I have to restore the iPod, but you can not recharge music etc. as the sync box has been ticked in the recent update. Then you can charge all your music which takes about 8 hours. WHY! Is this because Apple won't use their classic iPod more or what.

  See corrupted iPod Classic. What are the stats from HARD drive?

  TT2

• iPod nano detected but not recognized, why?

  My wife has an ipod Nano 7 G. We have 10 Windows and iTunes 12.3.3.17. It worked fine for months. But today it has plugged his ipod, and he wiped all the music on the ipod, suffice it to say that she is not happy. She then unplugged, plugged in, and now she is ' ipod detected, but is not recognized.

  I uninstalled / reinstalled iTunes. I followed the process to update the driver. But it still does not work. What else can I do to make it work again. In its current form the ipod (just a few months) is essentially useless.

  If you have already tried to uninstall iTunes, you are probably not completely remove iTunes and software components.  This Apple document lists the components of the installation of iTunes and the precise order to uninstall

  Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

  Then, reinstall the latest version if iTunes

  https://www.Apple.com/iTunes/

• Downloaded new itunes now iPod not recognized. Uninstalled and reinstalled. No sign of the driver on the list of devices iPod win 10. Tried the other fixes - what do I do now?

  With the help of Windows 10. Downloaded latest version of iTunes (should have been better). Now iPod Nano not recognized. Tried to uninstall and reinstall iTunes without result. Check the list of device driver - no sign of the iPod device driver. Read various tips listed here, but nothing seems to work. How can I get the driver?

  Douglas

  The 'driver' is here.  It is part of the installation of iTunes.  When you connect it, the iPod screen indicates it is connected, by showing 'do not disconnect' or 'Connected' or another indication that there is a data connection with the computer?  If it shows that the battery symbol, there may be another problem that requires no software and 'drivers '.

  If the iPod has a data connection (but he does not appear in iTunes), you can use the procedure to completely uninstall iTunes and associated software components.  Can you only uninstall iTunes.  It's the Apple procedure, listing the components uninstall and uninstall specific order

  Remove and reinstall iTunes and software for Windows 7 and later versions - Apple Support components

  After you have uninstalled all parts of the installation of iTunes, download and reinstall the latest version available

  https://www.Apple.com/iTunes/

• iPod Touch is not recognized by iTunes

  I did everything in the support pages, but he has yet to recognize my iPod. I tried different cables, ports, computers (it is taken over by other computers with the same iTunes), I uninstalled iTunes several times. I get a prompt my iPod on my laptop is looking to access the photos and videos of my iPod. I always agree (or allow the option says) I'm starting to think that it maybe that my computer can access only the pictures and videos on my iPod and that maybe why iTunes is not pick it up. I have movies on my iPod to my iTunes in sync but I'm really grasp what either. I used the same computer connection, iTunes and iPod for about a year and all of a sudden it happens. I have no idea why this is happening.

  I also posted this topic, subject badly too, help with pointing me in the direction that will be helpful too.

  Help, please

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• iPod iPhone not recognized byiTunes AMD

  I'm picking up a PC of 1 year of my son. There no iTunes installed before installed and I checked all programs like Apple, support for mobile devices etc. work. When I connect my iPod Touch or iPhone that they are not recognized by iTunes. I ran through all the help topics, but all seems fine, except devices do not display upwards. I ran diagnostics under help and he says "not found, no USB port" as well as iPod etc. The iPod and iPhone fortunately appear in the 'My Computer' menu to Windows is to see very well. How iTunes to see them? I use Windows 10 and bang iTunes to update software

  Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  If not try a complete tear down and rebuild in accordance with the resolution of the problems with iTunes for Windows updates.

  TT2

• IPod nano not recognized by iTunes - 10 Windows

  My new iPod Nano (7th generation) is not recognized by iTunes (version 12.3.2).  Windows 10 is pleased to recognize the Nano as a USB and I can copy files to the Nano using Windows Explorer.

  When I open iTunes and connect the Nano screen Nano said that it is connected, windows 10 tells me that it is connected, but iTunes displays the message "an iPod has been detected, but it could not be identified properly.  Please disconnect and reconnect the IPod and try again. "

  Tonight, I uninstalled iTunes, followed the instructions on the Apple support site to stop and restart the "Apple Mobile Device Service".  I also uninstalled the windows drivers, the computer uses and then reinstall the drivers, but the only ones that appear are the original windows ones.

  In Device Manager, the iPod is listed in 3 places:

  Hard drives - Apple iPod USB Device

  Mobile devices - IPOD

  Apple Mobile Device USB Driver - universal series Bus controllers

  Serial - USB Mass Storage Device Bus controllers

  When I click on Player update "mobile devices - iPod" it tells me that "the driver software is up-to-date Volume filesystem driver. WPD

  All you other ideas how to solve this problem?

  Thank you

  Have you tried:

  iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

  It's the iPod touch forum. I asked that your post be moved to the iPod Nano forum

• iPod nano not recognized in iTunes 10 Windows

  I installed Windows 10 and my. iPod nano - 4th generation is not recognized.  Are passed through all the options suggested by Apple support communities through, You tube for Windows, as well as Windows loads.  Still does not work. Any other suggestions?  Go to the Apple Store?

  I'm having the same problem with my iPod Nano (not sure what generation but I had a lot of time). Everything I've tried is not working. I'm really sorry that I have already downloaded Windows 10. I hope someone can come up with a fix to this problem.

• iPod nano not recognized by windows xp

  Nano 16 gb

  taken but not recognized by the computer or itunes

  Hi Steve_Mills,

  Check out the links below and try the steps mentioned them, check to see if it helps.

  iPod not recognized in 'My computer' and in iTunes for Windows

  http://support.Apple.com/kb/ts1369

  iPhone, iPad or iPod touch: device not recognized in iTunes for Windows

  http://support.Apple.com/kb/ts1538

• IPod Nano 6th generation not recognized in itunes

  I have a new ipod nano 6th generation is not recognized on my itunes - although I've followed all the advice on apple's site, which has spent more than two hours with apple engineering staff in their stores. They are clueless or advise that it is a matter of windows like the ipod works on all other PCs and other ipods are recognized even on my itunes.

  The error message I see when itunes opens is "an ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod and try again. If the problem persists, uninstall itunes and then reinstall itunes.

  I tried various online forums and although I found some people with the same problem it seems to be no answer.

  It has also been suggested to me that it may be a driver problem?

  Any help would be greatly appreciated.

  
  

  
  

  Hello Frazclark,

  Step 1:

  I suggest you return the Sub articles from Apple:

  iPod nano (6th generation): hardware troubleshooting

  http://support.Apple.com/kb/TS3474

  http://support.Apple.com/kb/TS1538

  Step 2:

  Check the resolution given by Obama of Curry, posted: January 9, 2011 22:24 from the link you provided.

  http://discussions.Apple.com/thread.jspa?threadID=2684087&TSTART=0

  Step 3:

  If this isn't the case, please ask your question in the forums of Apple:

  http://discussions.Apple.com/index.jspa

  Kind regards

  Savan - Microsoft technical support.

• has ran windows (vista ultimate) update and then find that my ipod is not recognized by windows or itunes

  ran windows (vista ultimate) update and concluded that my ipod not recognized by itunes or windows, can anyone help?

  Hi BRIANMOODYRU

   

  You can view the articles below and check out them if the steps to help you resolve the issue-

  http://support.Apple.com/kb/TS1538

  http://support.Apple.com/kb/TS1496

  If you need assistance, you can also consult resources and specific apple. You can get in touch with the community of Apple or the support Web site for additional assistance on the issue:
  http://discussions.info.Apple.com/index.jspa
  OR http://www.apple.com/support/

   

  I hope this helps.