No access to ACS GUI after installation

Hi guys,.

I installed successfully 5.4 ACS. However, I can't access web GUI. I created two accounts admin (during installation) and techuser (after installation) and two of them are see refuse and I can connect ACS using the CLI. However, when I'm getting access ACS via web GUI, I get "access is denied. Please contact your administrator to security for assistance. "Also, I don't see user techuser in the output of CLI command show users .

Could you please help me with this question.

Hi NENO,

I could see from your description, you have created two users of CLI and you are able to connect successfully in the CLI.

But you have not created the GUI users, so it will not login in the GUI with the CLI users.

If we do the password reset, it resets the password acsadmin.

Please log in to the GUI with acsadmin, and then create (System Administration > directors > accounts) admins GUI as 'techuser' or etc..

We can able to connect after the creation of GUI.

Thank you

Catherine

Please evaluate the useful messages and mark the correct answers.

Tags: Cisco Security

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