No communication with scanner

Just installed Mavericks 10.9 on MiniMac and scanner cannot communicate with the computer. Using an Officejet 6500 connected via USB. There is also no scanner in an Image Capture Application. All solutions?

If you are using Snow Leopard, Lion or Mountain Lion and have HP software for Snow Leopard before (either from a CD that is not marked as compatible with 10.6-10,9 or you recently upgraded to Snow Leopard, Lion or Mountain Lion and had the software HP on your Mac before you upgrade - even if you made a standard uninstall of the old software or installed new software on top of it) You must uninstall the software by using the "scrubber":

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Press on and press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall, it IS the Option of the scrubber, no button is labeled "washer".
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Download and install this: http://support.apple.com/kb/DL907

Restart your Mac.

Now reset the printing system:

-Sys Prefs, Print & Fax
-Right (control) click inside the box that lists your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

Tags: HP Printers

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