No fingerprint reader not connected to my computer

Similar Questions

• Fingerprint reader not connected

  I have a HP ENVY laptop dv6t-7200 CTO Quad Edition.  I recently had a complete system failure and had to reinstall Windows 8.1 operating system.  Naturally, I lost most of my programs (I reinstalled it).  However, I can't get mt fingerprint reader to work.  I have re-installed the software SimplePass and divers.  I tried a hard reset and reinstalled the current validity sensor unit.  I still can't seem to get the fingerprint reader to come alive.  Someone there you have any suggestions?

  Hello

  Please find the link given below might help you solve your problem.

  A (Windows 8) fingerprint reader troubleshooting

• Envy 15 t-j100 Select Edition: the device is not connected to the computer. Please insert the authentication device.

  Hello

  So I'm working on a LT desire that has been upgraded from Windows 8.1 to 10 recently and it is this message on the login screen "the device is not connected to the computer. Insert the authentication device. We can't identify what it means or what needs to be done to clear the screen. The user States that the fingerprints of impression of BIO sensor doesn't seem to work either. I looked in the Device Manager, and I see a Synaptics PS sensors (WBF) listed here and is properly installed. I even updated the driver of sensor ep on the support site of the desire, and we still see on the login screen.

  Y at - it no information or help to clear this message?

  We also note that the number on the keypad lock seems to be disabled during startup of windows 10 upwards. Before on windows 8.1 has been activated. Is there any setting to 10 to keep the active number lock.

  The user says if 10 can be made to work well, then we can go back to 7 or 8.

  Please notify.

  Thank you for your time.

  Seems to have been resolved in re - install the software HP Simple pass then go and reconfigure the settings. Message no longer appears on 10. User LT installed with 7 however. Best decision.

• Fingerprint reader not working?

  I bought a HP Envy dv7-7240us about a week ago and the fingerprint reader does more.
  Laptop computer was purchased with Windows 8.

  The fingerprint sensor does not light up or read fingerprints.
  Help, please.

  Thank you

  Hello Mooleg,

  I see that you have a problem with the computer's fingerprint reader. I have some suggestions that can help with this question.

  Here is a link to the troubleshooting steps for the reader of fingerprints on your computer. Follow the steps in the link and let me know what happens.

• Fingerprint reader not working not

  HI, I just recently to upgread my laptop operating system from windows 7 to Windows 8.

  Everything works well except for my fingerprint reader, his work not at all.

  I had downloaded and installed all the drivers from the Web site below, but it still does not.

  Can you help me solve this problem?

  Product name: HP Pavilion dv7 Notebook PC

  Product number: A3V80PA #UUF

  Current OS: Windows 8 Pro 64-bit

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5207...

  Press the Windows key + X and select Device Manager. Under biometrics, fingerprint reader not appear without one? or one! icon next to him?
  
  You mentioned that you have installed the driver. Did you also install the program SimplePass found on the link below? I saw a version of Windows 8 for the unit, but the version of Windows 7 can work. If the version of Windows 7 does not work, try right-clicking on the SimplePass program and select troubleshoot compatibility mode to see if it gets it to work.
  
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103162-1 & CC = US & DLC = in & LC = on & os = 4063 & Product = 5207968 & sw_lang =

• Example: officejet j4580: why my printer say my appears not connected to my computer

  Why my printer say my appears not connected to my computer

  Hello @momodeda!

  Thanks for posting on the HP Forums!

  I don't know why the computer does not show the printer offline, but I would be happy to provide help to try and get communicating them again!

  The first thing I would suggest is to power cycle all the devices.  Remove the power to the printer, shut down the computer and remove the power to the router.  Wait 20 seconds, then reconnect the router.  Wait for the lights on the router to return.

  Plug the printer in and turn on the computer.  Once all devices are back on, try printing again.

  If this does not work then I would recommend uninstalling the HP software.  Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.
  
  To uninstall the HP software, click here: uninstall the HP software
  
  To perform a disk cleanup, click here: perform a disk cleanup
  
  To download the HP software, click here: HP Officejet full feature and driver software

  If please, after back and let me know how it goes!

• H233H"cable not connected" with the computer is turned off

  My H233H monitor displays an annoying blue "cable not connected" when my computer is off or in stand-by mode.  Monitor works find out otherwise and all the buttons on the front panel work.  But impossible to find a setting that will turn the monitor off when the computer stops sending a signal.

  If I unplug the cable from the monitor to the computer's HDMI, should not the monitor eventually fade or go to sleeo?  Or will she continue to display this message "cable not connected" blue indefinitely?

  Thank you

  Well, I realized that it is a problem of Acer monitor with HDMI input.

  There is no problem if I connect my H233H monitor with VGA or DVI cable.

  Just thought I'd come back and answer my own question if someone ever comes back here with a similar problem.

  Good luck...

• My Sony HDR-CX150 is not connecting to my computer and says prepare... and stays like that

  My Sony HDR-CX150 is not connecting to my computer and when I select "USB connection" said preparation... and stay that way for hours without success. Someone can help me.

  Hello Mohammad.
  Welcome to the community of Sony.

  The camcorder appears above all by establishing the connection with the computer. Depending on the speed of the computer, the time to establish a connection can vary. If the problem is still not resolved, connect the camera to a different USB port on the computer. Additionally, make sure that you use the dedicated, supplied with the camcorder USB cable to connect it to the computer. Alternatively, you can contact our team of technical support for additional troubleshooting steps.

  http://eSupport.Sony.com/us/p/support-contacts.pl?MDL=HDRCX150&loc=3

  If my post answered your question, please mark it as an "accepted Solution".
  Thank you for your message.

• Fingerprint reader not detected

  I have a HP Pavillion DV6007ea and all of a sudden the fingerprint reader has stopped working and I get a message that says "the fingerprint reader not detected".

  Have tried to reinstall drivers etc but still the same message. Someone at - it experience with this? Is the bad drive or what? I have an extended warranty but do not send it if it's something simple.

  Same thing here. Someone at - it a solution?

• printer wireless HP not connected to the computer

  My son tried hang our laptop wireless, with no result, since then the printer says not connected to the computer.

  Hi sharryn1940,

  In addition to Michael post, you can also find some good information at the following link:

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer-on-a-home-network

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Canon powershot a2000 is not connecting to the computer

  the driver software for my Canon powershot a2000 is not connect to my computer... any suggestions?

  Chester

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  Windows Vista Compatibility Center

  First thing to do is to check its compatibility Vista at the link above, and if not to see what are the solutions/patches are available from Canon.

  If it's Vista compatible > uninstall it, if installed > Re-download/save to your desktop > right click on setup.exe O run as admin.

  See you soon.

  Mick Murphy - Microsoft partner

• HP deskjet 3050 series suddenly not connected to my computer

  Model number J610a - I installed this a couple of years ago and had been fine up til a few weeks of work (scanner and printer) with wireless connectivity. I use Windows 7 Home Premium

  Firstly, he said that the scanner was not connected and that I needed to download the software. Whenever I tried to do, he tries to download the software but failed. Now, the printer does not work - it says that the software is installed, but that the printer is not connected to my computer. When I try to follow the steps to connect using the USB cable, the computer shows that the usb cable is connected even! I tried to use printing HP and Scan doctor but that doesn't work either!

  Help, please!

  Hi mpele,.

  I found something that I am confident will help. Please try the following:

  1. Make sure your virus checker is updated and then run a full virus scan.
  2. If you do not have a scanner of Malware such as Malwarebytes (www.malwarebytes.org) I would be one to install and run a full scan and remove any malicious software that is found.

  After these two steps restart then try a fresh uninstall and reinstall.

  - source

  Please let me know how it works.

• Whenever I try to send a fax, I get error "no dial tone was detected. The telephone line is busy or not connected to the computer. »

  Whenever I try to send a fax, I get: "no dial tone was detected. The telephone line is busy or not connected to the computer. "Any ideas?

  You can't send a FAX via a connection to broadband. Fax is essentially specialized phones and requires that a service composition is used at BOTH ends.

  You can buy an analogue Fax/modem (USB types work well enough) or use a service to convert fax email...

• Pavilion dv6500z: fingerprint reader not activated / work

  Hello:

  I have a HP Pavilion dv6500z (32 - bit laptop) running Windows Vista Home Premium.

  I have a handset problem and don't know if they are linked, or separate.

  (1) I'm missing an icon on the initial screen you are presented with when Windows comes first to the top, where you choose which account to connect to, before any screen of Login/PW. (see other comments below).

  This departure occurring at each "seed" (cold or hot) after running my laptop in safe mode, to analyze a different problem.

  (2) my fingeprint scanner does not... I get more no pop-up window if I accidentally slip a finger in the eye of the scanner.

  Normally, when I start my computer, I get to choose two icons: one with my name/icon.

  My account is a SysAdmin account, not a normal account.  I know what is its icon.

  I don't remember what the other one was... I don't think it was a guest since icons (images) choose account

  Since when creating a guest account will seem familiar, what was on the screen as the 2nd icon.

  I don't remember what is was, but think it was logging in using the fingerprint reader.

  Any ideas?

  Thanx

  DaleBr

  This problem seems to be resolved.

  Here's what I did.

  At first, I just had an icon of my connection to the administrator account.

  After recording, I created a guest account.

  Once rebooted (hot and cold), my initial login screen had to choose 3 items:

  1) administrator account

  2) guest account

  3) finger slide to unlock a session ... it's the icon that was previously missing for the fingerprint reader.

  I went and turned off the guest account.

  I have closure for a few minutes and made a cold start.

  Icons for both the administrator account and the finger swipe to open a session showed the choice.

  This is how it should have been... How it was before the start in safe mode.

  DaleBr

• HP Envy 17 j015eo: fingerprint reader not working after update

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  @Nicolaj123dk

  System:

  HP ENVY 17-j015eo notebook PC

  Eagle Driver validity sensor:

  File name: sp63418.exe

  (26.2 MB)

  Program HP SimplePass current (up-to-date):

  sp76923 HP SimplePass V8.01.62has 32/64 bit W7 - W10

  Nicolaj123dk wrote:
  

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  Comment

  • The Eagle sensor recommended is actually suitable for Windows 8.1 (and 8); the driver works in Windows 10.
  • The program supported the series 8 HP SimplePass is evaluated from Windows 7 to Windows 10.

  

  IF you were using previously series 6 HP SimplePass (any version of HP SimplePass 6.x):

  • It is time to move as a result of program series 8 HP SimplePass supported.
  • Even if you have an export of your webcards (Web sites / passwords) of this older version of SimplePass, you can use file .tsd (import) series 6 in series 8 HP SimplePass.  The two sets of program are NOT compatible.  There is no program of conversion of encryption between the two programs.
  • When you switch to the supported HP SimplePass version, you must create a new database of your Web sites / passwords.   This means you must create all new connections to fingerprints.
  • The new export file "webcard" is called the vault to series 8 HP SimplePass program.  The suffix of the file is ".opi".  The export process is similar to the old SimplePass program; you export your vault entries from within the SimplePass program to the file .opi.  The file is encrypted - keep - the in a safe place.

  

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Before performing any advice given here (or unfortunately), verify that you can connect to your computer using your password.

  

  Optional:

  Create a style admin with a password for the local account that you can use to connect to your computer if the need arise (everything happens on the side).

  See the Section:

  • Shelter account -Solutions for access, account administrative secondary

  

  In the document...

  Procedure - updated / (install HP SimplePass Re)

  Start by creating a Restore Point

  See Section

  1. Create Restore Point

  

  If you have installed any version 6 HP SimplePass

  • Uninstall the program from HP SimplePass version 6.x of programs and features >
  • Restart the computer and log in

  

  If the installed validity sensor driver is courses (as recommended):

  1. Uninstall your driver Validity Sensor in the Device Manager (do not remove) >
  2. Restart the computer to enable the driver to reinstall

  See Section

  1. Reinstall the existing fingerprint driver
     • Option 3 is to install the driver in Device Manager
       • Method 1: Reinstall the existing driver

  --------------   OR ----------------

  If the installed validity sensor driver is exceeded (old):

  1. Download driver validity Eagle
  2. Uninstall the existing driver from the Device Manager AND check the box to delete the driver >
  3. Close all programs >
  4. Shut down the computer > seconds >
  5. Start the computer and log on >
  6. Install the downloaded driver

  See Section

  1. Reinstall the fingerprint driver
     • Option 3D remove the driver from the Device Manager and install

  

  Then, check / adjust the settings to logon Windows 10 (fingerprints).

  See Section

  • Order of events is important
    • Logon Windows 10- Connection options

  

  If you have not already done after the Windows logon is (still) works, it's time to install HP SimplePass.

  See Section

  1. (Re) Install HP SimplePass software
     • Install the software Series 8 HP SimplePass

  When you see a post that helps, inspires, gives a cool idea.

  or you learn something new, click on the Thumbs Up on this Post.

  Fixed / responded? Click on the accept as Solution to help others find answers.