No internet - any IP address - Internet port error

My router is a new R6620.

Firmware version 1.1.0.34_1.0.1

I rebooted both the modem and the router several times without success.

Under "Configuring the Internet connection", I use "Optain IP address from the ISP.

My ISP is Starhub in Singapore.

It is a fiber line.

I thought that this router implementing highly rated (from Amazon at least) so should be easy, but now I'm desperate.

Help, please!

A factory reset (using reset button) has solved my problem

Tags: Netgear

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