WiFi and BT do not work after resetting to factory settings

Similar Questions

• HP Notebook: Wifi and Audio does not work after update of the 10 victory

  I updated the OS to win 8.1 to 10 and it was somthly, but after this recent update to win 10 all at once the wifi has ceased to recognize all the networks around it... also the audio has stopped working. I tried the two troubleshooting and found the audio starts to work after you troubleshoot but wifi does not work. This happens everytime I turn on my laptop, and whenever I have to solve an audio driver to fix it but the wifi doesn't work every time... Please help... I also tried to update the drivers of these two, but he said that the drivers are updated every time... Please let me know if anyone can guide me through this problem...

  Hey @Riken_HP,

  Welcome to the Forums of HP Support! This is a great place to find solutions and help our community!

  I understand that you are having problems with the wifi on your HP laptop. I'd be happy to help you.

  What is the exact model of your laptop? If you do not know who will find it here: http://support.hp.com/us-en/drivers

  The following pages are useful for troubleshooting wireless connectivity problems.
  Troubleshooting wireless network and Internet (Windows 10)

  In addition, you can watch the the power management of your wireless adapter:
  Turn off the power to the adapter:
  1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
  2. expand the network adapters.
  3. right click on the Ethernet adapter / wireless, and then click Properties.
  4. click on the power management tab.
  5 remove the check mark next to allow the computer to turn off this device to save power.
  6. click on OK.
  7 test cycle.

  Forget a network (Windows 10)
  Forget wireless network profiles in Windows 10

  Reset TCP/IP on your PC:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
  4 restart your PC and test.

  It can also help to reset the Winsock Catalog:
  1. go to your start screen/menu and type CMD.
  2. right-click on the command prompt icon and select run as administrator.
  3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
  4 restart your PC and test.

  Reinstall the NIC drivers:
  1. download the drivers from here, but do not run them again.
  2. go to your Start menu/screen and type Device Manager.
  3. expand network adapters.
  4. right click on the wireless adapter and choose uninstall.
  5 install the drivers downloaded in step 1.
  6. restart your PC and test.

  Test an ethernet connection:
  Not call explanation. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

  Test another connection:
  Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

  Please hold me.

  By pressing the Thumbs Up button below, you can always say thank you!

  See you soon.

• Default IP address does not work after resetting to factory default.

  Hello

  I have a problem with a HP LaserJet P2015 default IP address. If I unplug the LAN cable default IP is set.

  As soon as I plug back into the address does not work and if I print the summary page, now, there are whritten:

  IP address: Configuration (it does not stop to set up after waiting 1 hour it's still set up).

  and:

  Auto-IP: enabled

  I think that the Auto-IP (DHCP, probably) is the problem... but how do I turn it off?

  Thank you

  Jay

  Hello JayKM,

  Welcome to the Forums of HP Support!

  To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do the Commercial LaserJet Forums.

  Support of your product page can be useful in the meantime: HP LaserJet P2015 printer

  I hope this helps!

• Create product recovery media does not work after restoring to factory settings

  Updated my T500 from 160 to 320 GB.

  First of all, ran the RnR restore to factory settings with the product recovery media that I made earlier. And then restored my C: volume from my Windows Home Server backup.

  Everything seems as usual except my service partition is now f: instead of S: and my Lenovo partition is H: instead of q:-I tested it I can get into the RnR with F11 service partition.

  But when I try to create new recovery media product the ICT box is grayed out on the first prompt so I can't continue. Put back the partition of Lenovo on q: in disk management has not changed anything, he would let me change the letter of the service partition.

  It's no big deal - I still have my original disks - but it would be good to know what I could improve for the next time I have to do a restore.

  Think that I thought about it - when I restored my C volume I also restored a version of RnR who 'knows' I already burned disks. So next time if I want to burn new disks, I need to do on the version of the system factory setting before you restore the volume C:.

• Photon: WiFi and 4G does not work after update to 45.2.7

  I just installed the update 45.2.7.MB855 on my Photon Sprint 4 G and now my 4G and WiFi lights. When I go to network & wireless settings and click on WiFi, everything he says is error and nothing happens. When I try to turn in 4G, nothing seems to happen.

  I'm able to turn on Bluetooth and 3G made a few updates to profile to make it work.

  I live in the Las Vegas area and 4G is available.

  Please advise,

  Keith

  Find the solution here. If you have any comments please leave it on the other thread.

  Double locking this thread.

  Mark
  Support Forums Manager

• Trackpad and keyboard does not work after upgrade to Windows 10

  Trackpad and keyboard do not work after the upgrade to Windows 10 in Boot Camp on a MacBook Pro in early 2011. So, I'm unable to enter password. How to connect? Can I go back to Windows 8?

  1. you can turn off your Mac and your power it back up and hold the Alt/Option key.

  2. you can also run the following procedures to restore the OS default.

  3. If you use a Mac 2010 to run W10, officially Apple does not support the combination. Older than 2012 Mac is not supported for the W10.

  4. Please see also Boot Camp: the operating system default value .

• Windows Update does not work after reset

  Hi guys,.

  I had problems with a computer laptop lenovo so I did a reset of the system, and he started from scratch. Everything was going well until I tried to run updates about 20 have installed, but there is an another 80 that used.

  When I try to download it says installation failed and when I restart the laptop he tried to confirgure updates and fails.

  In addition to this he is originally an error with the tile apps that I said install windows 8.1 but you click on the ad of tile, nothing happens but other applications seem to be good and they are all updated as expected. Or sometimes you click on the tile of the app and it remains on the green screen with the circle past throughout but did not go forward.

  I tried making sure that I am the administrator and nothing, Ive even did the output of sfc scan that reveals no problems but whe I official microsoft windows update troubleshooting, it says non-fixed recent updates installation problems, repair of Windows Update services and dependencies and it mentions the release of the sfc , but I already have the CFS scannow and there is no problem.

  The only thing that happened with the most recent is that it took forever kept retrying until it failed and came back finally my system load upward, but strangely without saying that he has 3 updates appear to have installed because there is now only 77 I just can not understand.

  Because I performed a system reset to factory settings and installed norton to protect there is nothing that could prevent updates, so any help would be greatly appreciated!

  Hi Gareth,

  Usually this problem is due to any third party/PPP program or due to some related issues of settings. I would like to know some information about this problem so that we can help you further.

  1. What is the error message or an exact error code?

  2. what security software is installed on your computer?

  3. have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it works for you.

  Method 1:

  Set Internet Explorer as your web browser default and check if it helps.

  Make Internet Explorer your default browser:

  http://Windows.Microsoft.com/en-us/Internet-Explorer/make-IE-default-browser#IE=IE-10

  Method 2:

  Put the computer in a clean boot state, and check if the problem persists. This will help you determine which third-party program or app is causing this problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 or Windows 8 / 8.1:
  http://support.Microsoft.com/kb/929135 
  Note: After the boot minimum troubleshooting step, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  Method 3:

  Try the steps in the Microsoft Help article and check following.

  The problems with the installation of the updates:

  http://Windows.Microsoft.com/en-us/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

  Please reply with the status of the issue so that we can better help you.

• Mouse and keyboard does not work after sleeping on a laptop

  After awakening from a sleep of my laptop, my keyboard and mouse went crazy, pushing buttons at random on the screen, beep and completely freeze then both. I restarted my computer and got to the login screen which I was able to type in, then he connected and the keyboard and mouse do not work. I plugged in a USB mouse and the mouse that works very well. After some playing around, I got the keyboard works by accessing the control panel and change the speed at which the keys type and for some reason, this fixes the keyboard. However, I am still unable to get the mouse works.

  So three questions, 1 - what happened in the first place? 2 - why my keyboard was working to connect, but not once it really connected? 3. How can I get my mouse back?
  Thank you!

  Hi NicoleWood,

  You can read the folloaing articles and see if it helps.

  The problems of wake the computer from sleep mode

  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista

  Hope this information is useful.

• no internet connection after resetting to factory settings

  I have a laptop HP HPG71-449WM.  He has screwed up and wouldn't let me not restore to an earlier point at all so I reset to factory settings.  I don't have a return to the top because there was nothing that I wanted to save.  I can't connect to the internet now, wireless or by connecting an ethernet cable.   It gets an error while going through the initial report put in place where you set your password for the pc, time, etc.  When he arrived at the place to connect to the internet, it gets an error, freezing.  I turn it off and turn it on and it just loads as a normal computer, but impossible to connect to the internet no matter what.  I have reset the settings to factory on 5 times in the last 3 days and get the same problem each time.  I have no recovery disk or whatever it is.

  Hello

  You can use any computer to download EXE files then copy on a USB and then install on your Windows 7 machine.

  Kind regards.

• My WIFI and 4G are not work with specific applications, even though I have access to both?

  After the new update, the applications on my phone are not connected to my 4G or WIFI network home. I tried to reset my phone, but the problem persists. I am still able to call and text, but it's using my data even when I'm at home. I don't know how to solve this problem. This would have something to do with a new application that has appeared in my settings: (null)?

  Hello Mia,.

  I understand that you are having multiple problems with your applications and data connection. You also see an option to Null in the settings app. For me, it looks like you need to restore your iPhone. Let's go over how to do this and then sync thing back above.

  I would like to start with updates on your iPhone. It will be particularly to the research in the App Store, as well as in settings > General > software update. If it's all the goo, then you want to transfer iTunes purchases to have a safe copy of them. Once that is done, is to reset your iPhone in settings > General > reset > erase all content and settings. Let it finish and then start downloading or synchronization of the applications one at a time to test. If it works, you can speed up and synchronize the rest of the file content.

  After erasing and setting up as a new device, your device is now in a factory setting. Try again what you were trying when you first found the question to determine if erasing and setting up a new device solves the problem. Contents of the device could have caused the unexpected behavior.

  • If the problem persists, you can contact the Support technique Apple.
  • If the problem is resolved, a type of synchronization of content both on the device. For example, if you had a problem reading music, add songs to iTunes and confirm that they will play. If your contacts have not been loaded successfully, you can add contacts to the rear. After each sync, test to see if the problem is back.

  Take a look at the article below to learn more in-depth details on how to do this.

  How to clear your iOS device and then set up as a new device or restore from backups
  https://support.Apple.com/en-us/HT204686

  Take care

• WIFI and BT do not work on Satellite C850-F12S

  Hello
  My friend has a portable Satellite C850-F12S who wouldn't start so he asked me to fix it.
  I used a Windows 7 disc retail and product key as his cell phone to reinstall windows.

  I downloaded the Atheros wireless, intel drivers and realtek, but none of them want to install. I have the seam of Ant to get the wifi or bluetooth, too much work.

  When I enter the serial number in this site it is said that it is bluetooth and wifi but the drivers wont install and when I go to "network and sharing", "change adapter settings" it only shows the ethernet adapter nothing else. I tried pressing fn + f12 and the wireless led turns amber, but still nothing.

  I ran out of ideas. Could someone help me fix it please?
  Thanks in advance

  I can't read this specification for laptop (too small), but so deep is the product key, which means that this laptop model was offered with the original version of Windows preinstalled.
  Before that you're wasting your time trying to fix something I recommend you install the original version of OS which includes all necessary drivers, tools and utilities.

  I just hope that your friend have created recovery (DVD or USB) media because after your Windows disk recovery facility installation HARD does not work.

  Ask your friend if there a recovery media and use it for the installation of the OS.

• Y700 - Dolby Audio does not work after resetting the system

  After resetting my computer to factory settings, audio dolby does not work. This is the error message I get:

  "Your installation is missing components. Reinstall the audio driver or the stand-alone components available on the support site for the manufacturer of your PC. »

  His works on my computer, just not this request.

  Thanks for the help.

  Matt

  I have the same problem, I have a 70-Z40 and the Dolby Digital Plus open, but does not work, you can choose the profile but is not even, I have this problem after the last windows 10 updated a few days ago.

  I hope you can help, thanks in advance

  EDIT: I solved it after a few tries, I don't know if it is the best way, but it's how I solve this problem:

  (1) Delete last windows update (after that, it did not)

  (2) delete the sound driver from Device Manager and reboot (it did not)

  (3) download the driver for my lenovo model page and install it (it did not)

  (4) any uninstall Conexant audio and Dolby of my computer and re - install again (it does not), it seems that my dolby 7.6.4.9 driver version is not correct, I need the 7.5.1.1

  (5) again to uninstall everything and restart

  -From there, he solved my problem

  (6) go on my computer (my system is in Spanish, so I don't know the correct name for the version in English, sorry) and then go to the Lenovo partition, then open drivers > Audio > Setup.exe This will install your Conexant audio driver, and then restart.

  (7) after you restart your laptor, do the same thing... Lenovo > drivers > Audio > DolbyGUI > x 64 > DolbyDigitalPlusHT.msi, and then restart your computer and it should work fine.

  Sorry for my English.

  See you soon

• I use Mac OS 10.4.11 and after downloading firefox 4.0, I get a circle + bar symbol oblique covering the logo of firefox - and it will not work after copy in my applications folder. What is the problem? Had to reinstall 3.6

  I followed the instructions on the screen to download firefox 4.0. After the launch of the dmg image in the window of firefox dmg is the symbol of firefox with a "do not go" symbol on it (for example as a sign of the universal movement for "don't go this way" - red red circle with a diagonal line). "

  Copied on ANYWAY - which was stupid - and he says: "Cannot open the application"Firefox"because it is not supported on this system."

  I couldn't find documentation saying my OS has not been supported by firefox 4.0.

  Is there away around this problem?

  Firefox 4 will not work on OS X 10.4, it requires at least OS X 10.5 and an Intel Mac.

  There is an accumulation of third party that runs under OS X 10.4 and Mac PPC, for more details, see http://www.floodgap.com/software/tenfourfox

• Satellite A200-1AX: card reader SD and BT do not work after installing Win XP

  Hello

  About a year and a half, I bought my laptop Toshiba Satellite A200-1AX and I'm very happy with it.
  It had Vista on it. For this OS, my SD slot worked, but I don't know the bluetooth because I don't use it.

  Some time passed and I removed Vista and now I have Windows XP with sp3.
  All right, but the SD slot does not work. Bluetooth does not work as well and it is not listed in Device Manager.
  I tried Toshiba Bluetooth stack, and when the installation reaches the driver part it does not move.

  Here's a screenshot of my device manager:
  [http://img22.imageshack.us/my.php?image=devicem.jpg]

  Those with question marks is not supported by XP as I know, correct me if I'm wrong.

  Hello

  Satellite A200-1AX belongs to the PSAE6E series.
  It s equipped with BT module so after installing battery BT BT should work correctly, you need to activate using the FN + F8 keys.

  Regarding the housing of card reader SD;
  You must install the Flash Media Driver for Texas Instruments. This is the driver for the Bridge Media Slot. This slot allows you to insert an SD card, Memory Stick (Pro) or xD picture cards.

  By the way; the BIOS must be updated after the installation of Win XP. There is a version of BIOS (5, 60-WIN right now) that is specially designed for Win XP

  Good bye

• My iPhone 6 and safari does not work after update 9.3!

  I did the iPhone update this morning 9.3 (13E233) and now my research of safari do not work.  I can get, but then when I click on a result, nothing happens.

  Does anyone else have this problem and any suggestions to fix it?

  A temporary solution is to disable JavaScript. Go to settings > Safari > scroll down to advanced options > enable JavaScript. This will only fix issues in Safari and you will probably still issues opening links in other applications, but it's better than nothing.