No internet except if connected to WiFi

I don't know if this is the right place to do this, sorry if I should have posted in another forum.

Last night I noticed that I couldn't access what anyone online without connecting to my WiFi network. I don't worry too much on this subject, went to bed and thought that it would be well in the morning. Well, it is currently 01:30 in the afternoon, and all at the time, I tried to access the internet to find that I can't always online without WiFi. Is that what I would have close accidentally while changing the settings on my phone, or is it only a matter of sprint they need to solve?

Hello gypsywether and welcome to the forums of Palm.

I'll make sure that your phone does not "Airplane Mode" at the top right of the screen.  Assuming that you have already checked this, and it doesn't, have you tried restarting your phone?

Press and hold the power button for approximately 3-7 seconds and when the pop up box appears, press Turn off to turn off the phone.  Once the screen goes completely backward, press and hold again the power button for 3 to 7 seconds to power it back up.

Once you have done this, turn off Wi - Fi, if it is still on and then try to connect to the Internet.  The simplest test is to see if you can connect to a Web site like MSNBC.com or CNN.com.

Alan G

Tags: HP Tablets

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