No more HD comes back all the time despite the fact that I disabled and deleted in accordance with the instructions, why?

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  Hi Reilly,

  Thank you for the update on that.

  Please follow the steps in method 1, by our Support Engineer Ganesh Achar B replied on 12 February 2015 on the last response.

  If you are able to start the computer in safe mode, take note of the number of KB updates which fails to install.
   

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  "How to restore Windows XP to a previous state"
    <>http://support.Microsoft.com/kb/306084 >

  HTH,
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  It is not known if you encounter a problem downloading or installation problem, but it looks to be an installation problem.

  If it's really a problem downloading, file links are below.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".