No noise at all - computer brand new

I just bought a new Dell desktop computer and I have no sound. Everything seems to be connected to the top as it should be. Volume is 100, but nothing. I tried to go online and diagnose a problem with Microsoft Fix It, but he said that nothing was wrong with my audio. I unplugged, replugged, in every place there is on the back and the front of the computer... I used different players I know work and still nothing.

There is no little red x saying that I don't have an audio output device installed. Even when I unplug my speakers, I get no little red x.

Maybe something wrong with my cpu or something...

Hello, Josh

Please use the Forum for answers!

I apologize for the delay.

Right click on the speaker icon in the Notification area, and then click playback devices. Right click on your device and choose test. Look at the bars to the right. Let us know whether or not the bars light up.

If it shines, try the following: right click on the device of reading again but this time choose Properties, click Properties again and let us know the status of the device and on the driver tab, let us know the driver provider, signatory and also the name of the sound device at the top next to the speaker.

We can't wait to hear back on your part.

David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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