No sound coming out of the headphones, speakers only

Hello!

I have an Inspiron N5050. For some reason when my headphones are plugged in, sound does not come from them, only the speakers.  The quality of the sound from the speakers is slightly different when it is plugged, so without a doubt, it recognizes that something is in the making.  I don't know if this has no relevance, but I listened earlier on my helmet and made a scan of AVG firewall pop up, and after completing the analysis, it has stopped working.

Thanks for your help!

Hello. Start by using the system restore Windows (type in the search box system restore).

Then try to reinstall the audio driver IDT of the Inspiron N5050 downloads page, after selecting your operating system from the menu.

If still does not, it could be a hardware failure. Your model does not have a dedicated audio hardware diagnostic tool, but a couple are other tools that can help diagnose compare drivers and the system recovery.

Tags: Dell Laptop

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