NO SOUND FROM MY speakers (Hp for computer laptop-Windows 8)

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  Soumitram59

  Only we get a crackling sound from the speaker.

  Hello. Does this mean that you get only a crackling speakers? Or you get audio which is accompanied by cracking?

  Soumitram59

  Now, I would check the audio jack myself. Is it possible to replace

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  I try to maintain a list of laptops Dell with replaceable headphone Sockets. To the best of my knowledge the plug in the 3520 is not a replaceable part. If you look at the picture on page 69 of the instructions, you can clearly see the audio jacks. They seem to be attached to the motherboard and not on a separate circuit. There are also other research I've done which makes me think that the shots are not on a separate Panel. So if you want to replace the Jack I think you'll have to work on the motherboard. To get a replacement jack may require a recovery one to another motherboard. If you disassemble the laptop, you should be able to make a better decision. But remember that if you work on the motherboard, you you the warranty for this part.

  Soumitram59

  Now, when my daughter contacted the Dell service center they informed that the card mother all had to be replaced.

  If audio is fine through the headphone jack, but the speakers are crackling, I think that the speakers should be replaced. I do not understand the logic you want to replace the motherboard or audio jacks. If there is no sound from the speakers at all, so I suspect an sensor impedance failed in the headphone jack, but not if the speakers work, however badly.

  Soumitram59

  They agreed to change any defective part, if it is necessary.

  Dell no longer has a hardware diagnostic tool dedicated for audio as it was, so now the only tool is to restore the laptop to set up factory of origin. That will fix problems audio software so if all the symptoms remain, the cause is faulty material. However, I don't think it's necessary in your case. (BTW, restoration of the laptop would not cancel the update of the BIOS, you did, because the BIOS is in rom and changes made to the hard drive.)

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  2. What is the full error message that you receive?

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