No sound on the new computer window 7.0

Hello!  Just bought a new Dell XPS with Real-Tek speakers and subwoofer... when installed, all worked fine EXCEPT the audio.  The speakers work, because they "whine" when they are disconnected from the back of the computer; and works of volume/bass/headphone plug, clips, as the volume of the groan.

However, no audio test crossed; no music Itunes, Windows Media Player or other audio files will play. my Ipod won't play through the headset or plug in MP3.

Any ideas on how I can get audio?  This isn't an upgrade to 7.0 from the window, but a brand new machine on which the audio has unfortunately never worked...

Thanks for all the ideas!

CAM

Hello

Since this is a new computer with Dell Support check, their documentation online and drivers, and
ask in the Dell forums for known issues. Update or reinstall the driver. Other than that
having Support Dell repair or replace the computer. Even if an update of the driver solves the problem, you would
hold that he documented just in case there are issues of the road.

Dell support
http://support.Dell.com/

Dell support drivers - product manual & warranty Info (left side) - and much more
http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

Dell forums
http://en.community.Dell.com/forums/
Happy holidays!
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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