No sound when the headset is plugged into the audio input jack

When I plugged headphones into the audio jack, there is no sound.  The noise comes from the internal speakers.  I just installed System Mechanic and ran a system of analysis.  I don't know if the registry has been changed or what.  It is not a problem with the headphones; I tried another helmet and have the same problem.  The phone detects the headset, an icon in the Notifications area saying that a device has been connected.

Inspiron 15 series 3543

Realtek HD Audio Device

Hello. See if it will work when you switch the driver Realtel native audio driver in Windows.

1. open Device Manager (found in the Control Panel, or type devmgmt.msc in the search box).
2. develop the 'audio controllers, video & game' and right click on "Realtek High Definition Audio".
3 Select this option to "Update driver software".
4. click on "Browse my computer for driver software".
5. click on "Let Me pick from a list of drivers on my computer".
6. put the "Show compatible hardware" check box if not already checked.
7. in the list of devices, click on 'High Definition Audio"(native driver).
8. click on "next".
9. in the update driver warning box, click 'Yes' (the driver).
10 restart the portable computer if you are prompted. If not invited, so no need to restart.

[To return to the Realtek driver, do it again but reverse steps 2-7 names].

Tags: Dell Laptop

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