No Vista and no recognized hard drive = S

Hello

I have a friend whose computer laptop is playing so I'm writing this in his name.

He said he went to turn on his laptop and it was just a blue screen and no Vista would load up. He went on the config and it said there was no hard drive recognized. He has the drive for Vista and went to try to reinstall it, but then when he went to install, C: is not available to install it on.

Someone at - it ideas? I checked some other forums and they suggested to load in SafeMode etc but it cannot even get there! If you need more information, I will ask, but there may be a delay.

Thanks in advance :)

Hello

The hard drive has failed or the wiring by linking to the motherboard has come loose. If it is under warranty, it must contact the manufacturer immediately. Otherwise, the player will need to be reinstalled or possibly replaced. The manufacturer may have a downloadable diagnostic utility to check the status of the drive.

Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

Tags: Windows

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