No web activity and no value of notifictaion email

I have 4 different PC users monitored by Windows Live family safety and one of the users did not evidence any web activity at all, that even this user used web both hours. I went through all this site to help me and done it: http://answers.microsoft.com/en-us/windowslive/forum/family-wlsettings/not-all-websites-visited-show-on-web-activity-list/1218a2aa-138f-4043-a6f2-265d53afa709?msgId=ff1b805d-5bf5-4d94-85ef-620368bc4627

I also installed the last WLFS and I also refresh it and notice just say "you already have the last parameters.

The only thing I have not done is this:
Instructions on downloading the logs for parental control on the forum

I put WLFS, because I want to follow particularlly this user, but he isn't hepling!
Please, someone, help me!

And also, I realized that I have not notified under the framework in one of my users. I can't set any notification by email. Why my WLFS doesn't have this setting?

Thank you very much.

Hello

We appreciate the information you have provided to us. To resolve this issue, we ask that you reconfigure your Windows Live Family Safety settings to refresh the connection so that it will be a transparent communication on our server.

Please execute the following statement below in order.

A. remove the account from the child on your Windows Live Family Safety.

  1. Sign in to http://fss.live.com
  2. Click the link remove a member of the family .
  3. Tick the check box for the account you want to delete.
  4. Click on the Remove button and confirm the deletion.

B. re - install your Windows Live parental controls on your child's computer to remove the current settings.

Uninstall Windows Live Family Safety
I haveinstall Windows Live Family Safety

C. Add the account of the child again by following the steps below.

To set the child's account on the client Windows Live Family Safety, click here for teaching

  1. To add the account of the child in the web, please follow these steps:
  2. Sign in to http://fss.live.com
  3. Click the link to add a new child .
  4. A message box prompts asking you this child has a Windows Live ID? Identify yourself or If the child does not have a Windows Live ID account, create one ID.

After entering the child's account, it should appear as a member.

D. change notification settings in your account, please follow the steps below.

  1. Connect to http://fss.live.com using the Parent account.
  2. On the home page, find the Parent (primary) account and click on change settings under his name.
  3. Under e-mail notifications , click on the frequency of activity report and choose the Windows (Windows profile) account that you want to monitor so that you will receive a notice by e-mail each week, and then click OK to save the changes.

Let us know if you need more assistance.

Thank you!

Tags: Windows

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