Norton Internet Security trial version stopped working and asked me to uninstall and reinstall

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  Hello Inderjitkullar,

  It seems that you have a problem at the opening of the Norton Security application. I will try to help you with this.

  It is clear from what I could find and your post, you have already done this document Norton: https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

  With that being the case some questions for you:
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  Which currently install it operating system?

  It will allow me to help you on the issue. In the meantime if you want you could try to do a restore of the system on your laptop:
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  Hello

  Thanks for posting on Microsoft Community. I understand that you receive an error message after update Norton Internet Security on the Windows XP computer.

  I apologies for the inconvenience and I it's frustrating if things do not work as expected. However no need to worry I'll be more than happy to help you.

  Please help me with the little information.

  (1) what is the exact full error message?
  (2) is it a paid version?

  Is it that you use not paid version, you can use this link to delete and reinstall Norton Internet Security.

  https://www-secure.Symantec.com/Norton-support/JSP/help-solutions.jsp?version=1&product=home&LG=English&CT=United_States&docid=kb20080710133834EN_EndUserProfile_en_us&PVID=f-home

  You can meet with the screen shot to help you better.

  Reference: how i: post a screen shot on this forum?
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053

  Until you, you can also post the your query in the Forums of the Norton Support to improve assistance.
  http://community.Norton.com/

  Response with more information to help you.

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  Here's what I use and recommend: (these are all free and very effective versions.)

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  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

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  Two versions of Avast are available 5.x and 4.8 x

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  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
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  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
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  http://www.Malwarebytes.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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  Post edited by: tuition

  Hello

  I studied a little more on Norton and Vista compatibility issues and the Symantec Norton Internet Security is certainly compatible with Vista!

  Also, I found a document very useful Toshiba on this subject:
  Check this box:

  Windows Mail won't send or receive emails
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• Problems with the closure, by opening the Task Manager and Norton Internet Security. Help, please!

  Hello

  I have a HP Pavilion dv7 with Windows Vista Home Premium (64-bit). Until Monday, there is no problem whatsoever with my computer at all. I have not installed or uninstalled, whatever it be, changed settings, done anything differently with my computer. Suddenly it now "hangs" on the screen of closing down. I'll try to reboot or stop using the menu start, and it will stay on this screen indefinitely. Now, I have to manually turn off the computer. I spent on the Support page and studied the Performance issues, and all I get is I have Visual settings that interfere with closing... except my Visual settings have not changed in any way. In addition, I can not properly update my computer or do a system restore because the computer will shut down.

  In addition, the Task Manager will appear no more. I'll press ctrl alt del and nothing appears, just the green icon in the corner of the screen. If I try to right click, no response.

  I tried to do a full system scan in Norton Internet Security but she "leaves" scanning. It will scan correctly when I'm in safe mode, but it comes with no virus, trojan or other problem.

  So in essence, I tried everything I can think of to fix my computer nothing works. It was working perfectly before this week. I have no idea where to go. Any thoughts?

  Thanks in advance,

  G

  Hello

   

   

  Method 1.
  First check to see if there are external devices attached to the computer, if so remove and check.

   

  Method 2.

  Step A.

  Start your computer in safe mode and check if it starts.

  Troubleshooting in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshooting-problems-while-in-safe-mode

   

  Step B.

  If it starts on the desktop in safe mode and then set your computer to the clean boot and check if it starts successfully. If it starts successfully can be a third-party application or service is causing the problem. We can use the approach 50 / 50 to narrow down the root cause of the problem.

  
  See the article below for instructions on how to start your computer in a clean boot state.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.

   

   

  Method 3.
  I recommend to run the restore of the system in safe mode and check if it works very well.
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  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
  Note: If you use system restore when the computer is in safe mode, you can not undo the restore operation. However, you can run System Restore again and choose a different restore point if any.

   

   

  I hope this helps.

   

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  Vista WIndows

  You have been SCAMMED.

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