Not able to crop photos portrait until the selection of a format picture landscape.

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• I'm not able to move up or down the selections in the Firefox preferences. It is fixed in the General position.

  42 of Firefox

  Mac book pro OS - 10.10.5

  Start Firefox in Safe Mode to check if one of the extensions (Firefox, Tools/menu key > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox, Tools/menu key > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  You can watch the extension Classic theme restaurateur to restore the previously used stand-alone Options/preferences window.

  • General UI (1): The options Page (topic: preferences) in a window (v2)

  If that doesn't work or the choice is missing then you may be using a theme that is not supported.
  You can check that by opting for the default theme.

  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• someone is using my email address to send emais. I tried to reset my password but I am not able to. He says that the answer to my secret question does not.

  someone is using my email address to send emais. I tried to reset my password but I am not able to. He says that the answer to my secret question does not. I know I'm getting the correct ansewer. Help, please.

  Hi, Catherine.

  You'd better post in the Windows Live Solution Center-Hotmail like that is dedicated to Windows Live Hotmail.

  If you have not implemented alternative methods to check your Hotmail credentials, I suggest do it after your account is returned.  For more information, see Security Hotmail to protect and recover your account .

  Good luck!

• Not able to install updates to get the message: 'updates were not able to configure correctly, returning from changes'...

  Original title: I have Vista with Service Pack 2, but were unable to come down and configure updates since 07/12/11. Need help, thank you.

  Do not get the error codes. Just when I reboot, I get the message "updates were not able to configure correctly, returning from the changes".

  Hello

   
  You are able to start in safe mode, then you can perform the clean boot in safe mode and then try to boot into normal mode.
  Put your boot system helps determine if third-party applications or startup items are causing the problem.
   
  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
  If you are able to boot to the desktop after you perform a clean boot Windows check updates history of inforamtion on the updates failed.
  Reference:
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed
   
   
   

• Tried everything: 1 address, but not able to connect via HTTPS to the server:

  Hello

  I am trying to connect to the third of the OSB business service web service.

  objective WS is protected with SHA1 base 64 encoded password.

  I am able to connect to the service target of SOAP UI. I am also able to Telnet to my server for dev to the URL of the WS.

  But when connecting from OSB BS I'm tried them all: 1 address, but not able to connect via HTTPS to the server: error.

  Can you please help me solve the problem.

  I tried different policies, but still does not work.

  Kind regards.

  Problem solved. We need to use the proxy server.

• I have a copy of photoshop cs2 (version 9) and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  I have a copy of photoshop 9 and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  CS2 disabling servers have been arrested, but a version of the program is available for users like you

  Read and follow the directions here:

  you will need to download the new cs2 version and used the serial number provided.

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• All of a sudden I am not able to take an item from the source in Premiere Pro in the timeline, I sort

  All of a sudden, I'm not able to take a clip from the source in first Pro CC in the timeline, I tried the Insert button and.  and drag-and-drop, but nothing

  Thanks in advance for your help

  In fact, it was something very simple and I forgot, I just need to create a new sequence to the sequence of pulldown-> new sequence or right click on the video and find the new clip sequence

  Thank you for the help

• I'm not able to delete an app from the iphone

  I have an ipad mini retina display

  Question:

  I had installed citrix worx home app

  Then I removed the profile parameter > xenmobile device mgmt. etc.

  But now, I'm not able to remove the app in spite of showing the wobbling x' when I remove it gives pop up to confirm the deletion

  Yet the app does not remove

  There is no restriction on delete app

  Hello

  Try a reboot press and hold the power button / stop and menu button hold both down until you see the apple logo.

  It may take 30 seconds

  See you soon

  Brian

• Not able to keep open programs on the taskbar.

  Original title: Windows I can't click my program on my task bar which is open, it will not appear

  I recently reset my computer Factory

  I have to click a program that is not open in my taskbar for the program to appear on my screen without minimize as it would save time instead to support a bunch of minimize buttons because I need a lot of programs open.

  Until I'm able to have a program such as photoshop and be on Google Chrome, then by simply pressing the photoshop icon he'd jump up on top of my screen that allows me to work a rhythm quicker and more efficient.

  Help, please

  Fweak

  Thank you

  Hello Fweak,

  Thanks for posting your query on Microsoft Community forum.

  According to the description of the problem after performing factory reset you are not able to open the application by clicking on the icon of these applications. Maybe there's a chance that, after the factory reset these application get removed from your computer.

  I suggest you to check whether or not this application is shown in programs and features. If she's not here, so if please install this application once more and then create the shortcut of this application. Then, you will be able to open the application by clicking the shortcut key.

  Step 1

  Check the application in the control panel.

  • Press on the key Windows + R.
  • Type appwiz.cpl in the run box.
  • Now, find the applications that you could not open.

  Step 2

  Install the application if it is not installed and display in the Panel.

  Step 3

  Try to create a shortcut for the application after installation. See the steps in the article mentioned below to create a shortcut.

  How to create a shortcut on the desktop

  Hope that the information provided is useful. Let us know if you have questions. We will be happy to help you.

  Kind regards

• Not able to see photos, slide shows.

  http://in.omg.Yahoo.com/photos/spotted-celebrities-out-and-about-slideshow/

  Clicking next without images are displayed, just empty.

  Hello

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

  Thank you.

• After update my iPad Pro with 9.3 iOS iPad crashes on safari. For example I googled something results appear, but I am not able to enter any page, because the iPod does not respond

  After update my Pro iPad with iOS 9.3 iPad crashes on Safari. Example I googled something results appear, but I am not able to enter any page

  It seems that it is a result of the update. Other users report it, and I also read that Apple is aware of the problem and working on a fix. Be patient and watch for an update. Some have reported that disabling Java script has worked for them. You need to check yourself.

• I just bought a cordless desktop S 520 and hooked up to my counter top, I'm not able to get something going on the key board. all of the suggestions.

  I just bought a cordless desktop S 520 to my counter top. I am not able to get the keyboard to work.

  I just bought a cordless desktop S 520 to my counter top. I am not able to get the keyboard to work.

  Hey Gwendybee2709

  Download and read the link below logitech s520 keyboard manual

  If the troubleshooting it does not solve your problem there is a support link to contact you at logitech

  http://Logitech-en-AMR.custhelp.com/app/answers/detail/A_ID/10392/~/manuals-for-Cordless-Desktop-S520

  Walter, the time zone traveller

• Drive hard WD Passport not able to detect Windows 7, only the PC restart can work

  Hello:

  I have 500 G WD Passport hard drive. My laptop Dell Win7 64-bit not able to detect it. It does not appear in Device Manager, and disk management. When I show the hidden device, I can see the driver properly installed passport but windows says no device detected. The work around I have to plug my passport for PC and then restart my PC every time. I have no problem with an other laptop Win7, but I don't remember now if it is a machine 32 or 64 bit. Can anyone help?

  Thank you.

  Lin Chin

  Hi MightyMiro_WD:

  Just to say the good news before the explanations below. Your method worked partially. :-)

  I followed your instructions as below:

  1. I go to control panel-> device-> Universal Serial Bus controllers Manager and uncheck the "allow this computer to turn off this device' for everything USB with this option: Hub USB root, Generic USB Hub, USB Hub 2.0 MTT and etc.

  2 insert the disc WD Passport to my PC. PC cannot detect. Then I insert USB so that my WD Passport always connected. The PC is able to detect the key USB and WD Passport.

  3 eject my USB. My WD Passport must always be able to be detected by the PC, even I Plug and unplug several times.

  4 remove my WD Passport and connect to another USB port. PC cannot detect. Insert my USB then my WD Passport always connected. The PC is able to detect the key USB and WD Passport.

  5 eject my USB. My WD Passport must always be able to be detected by the PC, even I Plug and unplug several times.

  6 now I plug/unplug my WD Passport to one of the 2 USB ports without my USB connected.

  I then in Power Options in Control Panel to change "USB selective suspend settings" to "disabled". The "turn off hard disk after" has already been fixed forever. Made the start of the procedure from step 2. And behavior are the same from step 2 to step 6.

  I restarted my PC, just in case the changes I did for Device Manager settings to take effect. BLUE SCREEN came out so that the closing of my PC. Do not remember the exact error message. After you restart, done at the beginning of the procedure from step 2. And behavior are the same from step 2 to step 6.

  Then I restored the changes to 'allow this computer to turn off this device' for all USB items except USB root hub. Just to see if a single USB root hub has been changed, it gives the same result. I also restored the "settings USB selective suspend" "Enabled". I restarted the PC after that. BLUE SCREEN again. Do not remember the exact error message. After you restart, done at the beginning of the procedure from step 2. And behavior are the same from step 2 to step 6.

  At this point, I wasn't looking to cancel all changes back to the original and do like to see if it still works as it is.

  Conclusion, your method worked partially. I don't know why the WD Passport cannot trigger the PC to recognize by itself for the first time after restarting the PC. It needs USB key to accompany. But I'm happy now. At least I do not need to restart my PC now. :-)

  Thank you.

  Kind regards

  Lin Chin

• Not able to connect to Windows 7-"the remote procedure call failed."

  Hello

  Windows never lets an opportunity to prevent the user. I have problems on my lappy staff & problem appeared all of a sudden.

  When I got the system starts, it of not connection & throws the error message "the remote procedure call failed." What ever I do it is not the same error.

  I tried logging in safe mode but is not connect in SafeMode survey the same error.

  Tried to restore to the last successful boot. Same mistake.

  Really frustrating.

  Looks like only option I have is to format the lappy however I have a lot of data in C:\ which are not saved.

  Any help will be much appreciated.

  Kind regards

  Vigni

  I have a lot of data in C:\ which are not saved.

  Unfortunately, it seems that you belong to the large class of PC users who choose not to back up important data, until disaster strikes. Your data is not lost, but the recovery is much more painful than to use an external backup drive. Here are a few options:

  • If it is a desktop PC: connect the hard drive to some other desktop PC, then recover your data.
  • If it is a laptop: remove the hard drive, then put it in a box for disk 2.5 "USB. You can now connect this case for some other PC and recover your data.
  • Start the computer with a bootable Ubuntu CD and its graphic interface allows you to save your files on an external storage device.

  When you are finished, you get a HDD 2.5 "USB and use it for your regular backups (e.g. weekly). You can also store an image of your new installation, you save the trouble of the reconstruction of Windows where you have another accident.

• Not able to download Microsoft App despite the activity child family

  I added my child to my Microsoft Family. It shows as a member in my family account and his account confirms. I got a confirmation email that he accepted my invitation and joined my family. Despite this, it is impossible to download the materials appropriate such as applications and games. Her phone - a Nokia Lumia - gives the following message is displayed when user clicks "Install"

  My family needed configuration. My family needs to be put in place before you can get this app.

  I would be very grateful to help solve it. Thank you very much.

  Hi Annie,.

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that your child is not able to download apps using security for the family.

  I suggest you to refer to the Microsoft Help Article below and check if that helps.

  http://answers.Microsoft.com/en-us/mobiledevices/Forum/mdlumia-mdapps/cannot-download-apps-due-to-my-family-settings/fe7ac25c-8710-45E9-B9B4-cd9dafa7f282

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.