Not able to turn off old computers so Acrobat Pro works... Help!
I have adobe acrobat pro and just got a two new computers to replace the two who died. Now, we can not use our acrobat pro, what he tells us we have to open another program like Photoshop. I guess he wants me to turn off my old machines, which is not possible given that the drives are dead... what I'd do to fix this?
Hey schwerind,
It is not possible to deactivate the license on a computer with dead hard drives.
You could try installing Acrobat on a new computer and if she asks you a serial number, then Contact the customer visit to get more assistance related to the activation of your product.
Kind regards
Ana Maria
Tags: Acrobat
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