How to disable a serial number on old computers (that don't work) in order to use the serial number on the new computer?
How to disable a serial number on old computers (that don't work) in order to use the serial number on the new computer?
Hi Amy,
Please take a look at this document, for more information on the deactivation/reactivation of an Adobe product: Activation & deactivation help - Adobe.
If you have any other questions, please let us know!
Best,
Sara
Tags: Adobe
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I lost my phone awhile back and now have a new. I was wondering how I could install creative suite 6 on the new laptop when it does not disable it on the old laptop? I had not used my 2nd install either, so I was wondering if I could use the 2nd install with the same account? And if yes, how do I do that?
Yes, you could use the second installation. Alternatively, you can contact Adobe Support by chat or phone and havce them take care of turning off for you.
Here are some links to help get in touch:
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How can I get rid of the pop-ups 'vulnerable', and is the version 3 really bad/insufficient year. I suspect that this is just a tactic for fear of selling new plug-ins, and I'm paranoid enough to believe that the mfgr. is likely to create "problems" to force me to pay to upgrade. What should I do?
If you have the free version of QuickTime, you can ignore the suggestion of Apple to go Pro, and you don't need to give your email address.
You bought QuickTime software for authoring? He is not eligible for updates?
It is very important to keep connected to the internet to update plugins, even that your authoring software is aging gracefully. Plugins run untrusted binary content of strangers and you could lose a lot more than a program accordingly.
I don't know if the new free version can coexist with the paid version old. Adobe Acrobat users often face this dilemma by updating the Adobe Reader plugin. I wonder if Apple has a page on this?
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Possible to recover files on an old hard drive using the new computer?
Hi, my old computer CPU fried making UN usable. I just bought a custom P6150t of hp and I was wondering if there is some way I can install the old Hard drive in the computer I just bought. I really want to stay away from the team of geek or something that's going to cost me a lot of money. Any suggestions?
It is certainly possible, in fact, it should be fairly simple how experienced you are with computers. Hand, you have a few options I can think. Was of course since I am not aware of what kind of hard drive in your old computer, you will probably need to buy an additional cable\cord\connector to connect to the motherboard, and if it is an old IDE drive, you can buy an IDE to SATA as one of them.
This is all assuming you want to keep the hard drive installed on the PC. And although it may sound intimidating or difficult to do, it's really not! If you can put some screws with a screwdriver, you will be able to install the old drive if your new PC. Simply enter the model number of your PC to the HP drivers & support web page or click on the following link: upgrade and repair, (this is for the model number you provided) read the first couple pages & then proceed to PDF page #17. Read & review the instructions once in a relationship, print out the instructions if necessary, collect tools (flat head screwdriver & anti-static bracelet), then just follow instructions & take your time paying attention to the illustrations. It is frankly less work & easier than typing all of this out.
Either way, you can easily connect to your computer must use one of these: existingUSB-adapters IDE that allows you to directly access a device of ATA/ATAPI IDE interface. Everything is a matter of preference and what you are comfortable doing. To find these items I already mentioned, just google 'em and either find a computer store nearby and investigate with them or order from a decent distributor in your country for the best prices. Overall, there are many more options that I've listed here, but they are all relatively will do the same thing; that is the type of player, you must convert a USB cord. Hope this helps! Good luck!! -tmt-
Message edited by tmt on 14/08/2009 05:04 -
Hello! I changed my computer. How can I transfer my Photoshop CS4 (I bought in 2010) to the new computer please? Sorry for my English. I have a number of error message 6. I guess that something with the license? But I bought it in 2010. On my profile on adobe.com account, I see this old order, but I don't know how to install it on the new computer? Help, please. Thank you!
If you install on a single computer, you can go ahead and install it on the new given that you are allowed to have installed on two computers.
If you have already installed on two computers you must disable it in the old program first, and then you can install it in the new computer.
If you have installed on two computers and cannot turn off (bad disk hard e.g.), you can contact Adobe and let them turn off all your computers, then you can install it on the new computer.
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using old programs on the new computer
I built a new computer which uses windows 7 pro 64-bit. my old computer is the same operating system. I plan to install windows 7 pro 64-bit on an ssd and keep the program on a second hd information. is there a way I can import programs from my old hard drive without having to reinstall them and use the new system? Programs such as office 2007, photoshop 5 and other.
No, you have to reinstall them in their original installation disks and files in installation if you the downloaded on the Internet.
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Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.
Thank you
Yes, you must uninstall and reinstall. Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).
Adobe Creative Suite cleanup tool
---------------------------------helps resolve installation for CS3 thru CS6 and creative cloud problems
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Question: I have disabled Lightroom on a single computer, but always get a message on the new computer, saying that the serial number is still in use on the old computer. I'm on a Mac and you want to use LR6 on a new iMac. Any suggestions?
Thank you very much. Problem now solved and happiness is back.
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I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???
Please have the link below to download correct application download Creative Suite 6.
Please answer in a private message serial number that you use to activate it.
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Disabled-Adobe Acrobat 9 Pro on old PC. Implementation error when you try to install the new PC. "Invalid serial number."
Please see the following documents.
Let us know if that helps.
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How to install Adobe Pro on my new computer. I already bought this product and used it on my old computer that recently crashed.
Download and install it on the new computer, and then activate it with your serial number.
If you need more information, tell us about your operating system and the version of Acrobat.
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Try to reactivate my old Photoshop Elements 10 by downloading to the new computer, but Adobe insists on downloading of 14 elements and does not recognize my serial number
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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I have CS5 drives that were installed on an old laptop which is dead. I would like to reinstall this product on a new computer. I installed the disks on my computer, but I can't activate the product. Can you help me get a new serial number?
As far as I know, Adobe won't give you a new serial number
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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Can you please send me the serial number, you have a private message ?
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You will need to contact Adobe directly. Work your way through this document. Try to open a chat session.
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